Diagnose says vpnkit is not running ...

• I have tried with the latest version of Docker Desktop
• I have tried disabling enabled experimental features
• I have uploaded Diagnostics
• Diagnostics ID:966D1B68-CC26-4A65-9505-874236BE5704/20230511044513

Actual behavior

vpnkit failed to run according to diagnose

Expected behavior

Diagnose should report pass IF vpnkit is running correctly.

I'm suspicious that everything is running correctly.

Information

• Windows Version: Windows 10 Pro, 22H2, 19045.2965

• Docker Desktop Version: 4.19.0

• WSL2 or Hyper-V backend? WSL default distro
  

• Are you running inside a virtualized Windows e.g. on a cloud server or a VM: No

Output of & "C:\Program Files\Docker\Docker\resources\com.docker.diagnose.exe" check

Starting diagnostics

[PASS] DD0027: is there available disk space on the host?
[PASS] DD0028: is there available VM disk space?
[SKIP] DD0002: does the bootloader have virtualization enabled?
[SKIP] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[SKIP] DD0022: is the Virtual Machine Platform Windows Feature enabled?
[SKIP] DD0021: is the WSL 2 Windows Feature enabled?
[PASS] DD0024: is WSL installed?
[PASS] DD0025: are WSL distros installed?
[PASS] DD0026: is the WSL LxssManager service running?
[PASS] DD0029: is the WSL 2 Linux filesystem corrupt?
[PASS] DD0035: is the VM time synchronized?
[PASS] DD0017: can a VM be started?
[PASS] DD0016: is the LinuxKit VM running?
[PASS] DD0011: are the LinuxKit services running?
[PASS] DD0004: is the Docker engine running?
[PASS] DD0015: are the binary symlinks installed?
[PASS] DD0031: does the Docker API work?
[PASS] DD0013: is the $PATH ok?
[PASS] DD0003: is the Docker CLI working?
[PASS] DD0005: is the user in the docker-users group?
[PASS] DD0038: is the connection to Docker working?
[FAIL] DD0014: are the backend processes running? 1 error occurred:
* com.docker.vpnkit.exe is not running

[PASS] DD0007: is the backend responding?
[PASS] DD0008: is the native API responding?
[FAIL] DD0009: is the vpnkit API responding? open \.\pipe\dockerVpnKitDiagnostics: The system cannot find the file specified.
[PASS] DD0010: is the Docker API proxy responding?
[SKIP] DD0006: is the Docker Desktop Service responding?
[SKIP] DD0030: is the image access management authorized?
[PASS] DD0033: does the host have Internet access?
[PASS] DD0002: does the bootloader have virtualization enabled?
[PASS] DD0018: does the host support virtualization?
[PASS] DD0001: is the application running?
[PASS] DD0022: is the Virtual Machine Platform Windows Feature enabled?
[PASS] DD0021: is the WSL 2 Windows Feature enabled?
[PASS] DD0024: is WSL installed?
[PASS] DD0025: are WSL distros installed?
[PASS] DD0026: is the WSL LxssManager service running?
[PASS] DD0029: is the WSL 2 Linux filesystem corrupt?
[PASS] DD0035: is the VM time synchronized?
[PASS] DD0017: can a VM be started?
[PASS] DD0016: is the LinuxKit VM running?
[PASS] DD0011: are the LinuxKit services running?
[PASS] DD0004: is the Docker engine running?
[PASS] DD0015: are the binary symlinks installed?
[PASS] DD0031: does the Docker API work?
[PASS] DD0032: do Docker networks overlap with host IPs?

Please investigate the following 1 issue:

1 : The test: are the backend processes running?
Failed with: 1 error occurred:
* com.docker.vpnkit.exe is not running

Not all of the backend processes are running.

Steps to reproduce the behavior

1. ...
2. ...

[akutruff]

I'm running into the same issue.

[MihaelaStoica]

A fix has for diagnose tool reporting that vpnkit is not running has been released in Docker Desktop 4.20. See the release notes for more details.

[MichaelSaucier]

This error still exists in version 4.20.1 (110738)

Please investigate the following 1 issue:

1 : The test: are the backend processes running?
Failed with: 1 error occurred:
* com.docker.vpnkit.exe is not running

Not all of the backend processes are running.

PS C:\Windows\System32> docker version
Client:
Cloud integration: v1.0.33
Version: 24.0.2
API version: 1.43
Go version: go1.20.4
Git commit: cb74dfc
Built: Thu May 25 21:53:15 2023
OS/Arch: windows/amd64
Context: default

Server: Docker Desktop 4.20.1 (110738)
Engine:
Version: 24.0.2
API version: 1.43 (minimum version 1.12)
Go version: go1.20.4
Git commit: 659604f
Built: Thu May 25 21:52:17 2023
OS/Arch: linux/amd64
Experimental: false
containerd:
Version: 1.6.21
GitCommit: 3dce8eb055cbb6872793272b4f20ed16117344f8
runc:
Version: 1.1.7
GitCommit: v1.1.7-0-g860f061
docker-init:
Version: 0.19.0
GitCommit: de40ad0
PS C:\Windows\System32>

[feedthepups]

Hi folks, I have the same problem, Docker diagnose function gives error: com.docker.vpnkit.exe is not running
Release notes indicate that this bug was fixed for Mac, but no mention of Windows:
https://docs.docker.com/desktop/release-notes/#docker-desktop-4140

Windows Version: Windows 10 Pro, 21H2, 19044
Docker Desktop 4.20.1.0
WSL2/Ubuntu 20.04.6 LTS
Thank you :)

[HollisTech]

same issue 4.20.1 W11

[ktnr]

Same error on Docker Desktop 4.20.1 (110738) on Windows 11 with WSL2 Kernel version: 5.10.16

[ashoudy]

Encountered the same issue today on Windows 10 with Docker -v 24.0.2, build cb74dfc
or desktop version 4.20.1 (110738)
Unable to pull some public images docker gives an authentication error despite being logged in via both desktop and docker login for example on php:8.1.4-fpm-bullseye

[cdmx-in]

same issue here aswell Docker Desktop 4.20.1 (110738), and Docker Container stop responding from time to time

[OnlineNewsVentures]

Ditto version 4.21.1

[AndyGee]

[PASS] DD0038: is the connection to Docker working?
[FAIL] DD0014: are the backend processes running? 1 error occurred:
* com.docker.vpnkit.exe is not running

Docker Desktop 4.21.1 (114176)

[MihaelaStoica]

Apologies for this issue. We will include a fix for Windows in the next release of Docker Desktop.

[andrestoga]

Apologies for this issues. We will include a fix for Windows in the next release of Docker Desktop.

and why is this issue closed? if it hasn't been resolved