Resources and support
Outline
Explore resources and get answers to commonly asked questions.
Frequently Asked Questions (FAQs)
Atlassian
Training FAQ
Answers to questions about training products, cost, learning paths, and more.
Atlassian
Certification FAQ
Learn how to showcase your new Atlassian certification, prepare for an exam, and more.
Atlassian
Technical and virtual lab FAQ
Get troubleshooting tips and answers to questions about virtual labs.
General resources
Atlassian
About Atlassian Learning
Learn about Atlassian Learning's mission, offerings, and more.
Atlassian
Learning Philosophy
Learn how we create practical, accessible training that helps you succeed in your role.
Atlassian
Explore the Community
Level up your product skills, find helpful groups, get inspired, and more!
Training resources
Atlassian
How we deliver training
Learn your way, as a team or individual. Explore our options here.
Atlassian
Train as a team (Live training)
Learn as a team with hands-on, live instruction.
Atlassian
Public classes
Register for learning with a live instructor.
Atlassian
Troubleshooting virtual lab access
Get answers to common technical questions about how to access and use virtual hands-on labs.
Certification resources
Atlassian
Atlassian certification overview
Get certified with Atlassian. Learn about the different certification types offered by Atlassian University.
Atlassian
How to get certified
A step-by-step guide to earning an Atlassian certification.
Atlassian
Certification & credential policies
Review the Candidate Agreement, Code of Conduct, and certification policies and procedures.
CM Connect Candidate Portal
Schedule your exam online through the Atlassian Certification Portal.
Atlassian
Share your Atlassian credentials
Learn how to share your Atlassian credential on social media, your resume or CV, and your email signature.
Atlassian
Maintain your certification
Atlassian Certifications are valid for 2 years. Learn how to maintain your Certification and extend the value of your credential here.
Atlassian
Upgrade pathways for retiring credentials
Find out which certifications are retiring and discover upgrade pathways.
Training Credits resources
Atlassian
Training Credits: General information
Learn about the most convenient way to purchase and manage official Atlassian training for your team.
Atlassian
Training Credits: Account owner administration
Here you'll find guidance for Training Credit account owner setup, administration, and management.
Atlassian
Training Credits: How to redeem for a course or exam
Step-by-step instructions for you or your team to use Training Credits to purchase Atlassian Learning courses and exam fees (vouchers).
Contact us
The fastest way to get our attention is to submit a request at our Atlassian Learning Help Desk.
You may see us at live events or online, in discussion and answering questions, and on Atlassian Community. When you do, please say hi! 👋
Subscribe to get updates on our latest courses, Certifications, and event updates.