The Wayback Machine - https://web.archive.org/web/20260207011529/https://help.heroku.com/
My tickets Create a ticket Enterprise Resources

Welcome to Heroku Support

Before opening a support ticket
Heroku-20 End-of-Life FAQ
What should I do if I'm locked out of my Heroku account?
Heroku Key-Value Store Upgrade - SSL/TLS Connection Issues

Select a topic, then pick a category and we'll show you commonly asked questions and answers.
Looking for more help? Ask the community or create a ticket to get it routed to the best person to answer it.

General Platform Features
Account Management
Domains & Routing
Security
Billing, Verification & Payments
Heroku Postgres
Heroku Connect
Heroku Key-Value Store
Apache Kafka on Heroku
Heroku AppLink
CI, Pipelines & Review apps
Platform Error Codes
Command Line Tools
Add-on Provider

Changelog

Added Heroku AppLink events to Enterprise Accounts audit trail
Go 1.24.13 and 1.25.7 now available
Node.js 25.6.0 is now available
Python buildpacks updated to Poetry 2.3.2 and uv 0.9.29

Community

Engage with a community of passionate experts to get the answers you need

Heroku Status

Check for known issues on the Heroku Status website

heroku.com Blogs Careers Documentation
Terms of Service Privacy Cookies Cookie Preferences © 2026 Salesforce.com Your Privacy Choices