Update to 4.26.0 broke docker on WSL2 (Ubuntu 20.04) in Win11

[lino-alves]

Description

I updated Docker Desktop to version 4.26.0 and now I can't run any command due to required GLIBC versions.

My environment is WSL2 with Ubuntu 20.04 in Windows 11.
GLIBC version is 2.31 as reported by ldd --version

Reproduce

1. Update Docker Desktop to 4.26.0
2. Run any docker command, for example docker images
3. Command fails with:

/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli)
/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli)

Expected behavior

No response

docker version

Docker Desktop 4.26.0 (130397)

(From Windows GUI, since I can't run any docker command at the moment)

docker info

As reported, I can't run the command to get this information.

Diagnostics ID

064C2D86-1176-4703-8490-BE38EA47BFF7/20231205080614

Additional Info

No response

[wg485733]

same here.
[update] looks that everyone is suggesting update OS, which is probably not a viable option for a lot of people. I personally use a CentOS 8 WSL as the backend, and it requires manual build of glibc to get it to work. I don't see any warning about compatibility in the release note, so I highly doubt this is expected at all.

[blankse]

We had here the same error. Upgrade to Ubuntu 22.04 fixed the error, because there is a newer GLIBC version.
sudo do-release-upgrade

[sinhada]

Same here with Debian 11

[sinhada]

Same here with Debian 11

I've just upgraded to debian 12 to have GLIBC at the version required.
It worked, docker works again.

Links if you need to :

Debian Upgrade

[Nosamdaman]

I'm also having this issue, and updating to 22 is not an option for me given other constraints with my environment.

[MihaelaStoica]

Thank you for reporting this issue, and apologies for the disruption it has caused.
We are investigating it and will report back when we have more details.

[EliiseS]

I had the same issue on debian 10

I got it fixed thanks @sinhada, because upgrading to debian 12 also worked for me.

I ran however into this issue while upgrading: How did I fix «/usr/bin/perl: error while loading shared libraries: libcrypt.so.1: cannot open shared object file: No such file or directory» in Debian 10 (Buster)? - df.tips

This also broke all of my sudo commands (sudo, su, ect), so I had to re-enter WSL with wsl --user root to be able to execute the above commands.

Now docker and sudo both work again 😄

[hgaia]

I'm experiencing this problem on Windows 11, I've already updated using the Debian documentation, and the same error still appears when I try to start the project on Docker desktop

/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli) 
/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli)

any other suggestions?

[sinhada]

I'm experiencing this problem on Windows 11, I've already updated using the Debian documentation, and the same error still appears when I try to start the project on Docker desktop

/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.32' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli) 
/mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.34' not found (required by /mnt/wsl/docker-desktop/cli-tools/usr/bin/com.docker.cli)

any other suggestions?

Well all I know is that you can check the GLIBC version with this command
ldd --version

Maybe it depends on the distro you chose when you updated your Debian.

[hgaia]

I managed to solve the problem by updating the packages with the debian lib and with the compando to update ubuntu

sudo apt update && sudo apt full-upgrade
restart Ubuntu
sudo do-release-upgrade

thank you @sinhada

$ ldd --version
ldd (Ubuntu GLIBC 2.35-0ubuntu3.4) 2.35