Artificial Intelligence

Today, I’m excited to share how we’re bringing this vision to life with new capabilities that address the fundamental aspects of building and deploying agents at scale. These innovations will help you move beyond experiments to production-ready agent systems that can be trusted with your most critical business processes.

In this post, we’ll look at Amazon Bedrock pricing through the lens of a practical, real-world example: building a customer service chatbot. We’ll break down the essential cost components, walk through capacity planning for a mid-sized call center implementation, and provide detailed pricing calculations across different foundation models.

Released on August 5, 2025, OpenAI’s GPT-OSS models, gpt-oss-20b and gpt-oss-120b, are now available on AWS through Amazon SageMaker AI and Amazon Bedrock. In this post, we walk through the process of fine-tuning a GPT-OSS model in a fully managed training environment using SageMaker AI training jobs.

In this post, we discuss how DTDC and ShellKode used Amazon Bedrock to build DIVA 2.0, a generative AI-powered logistics agent.

This post explores a practical collaboration, integrating Salesforce Agentforce with Amazon Bedrock Agents and Amazon Redshift, to automate enterprise workflows.

In this post, we share how we built Account Plan Pulse, a generative AI tool designed to streamline and enhance the account planning process, using Amazon Bedrock. Pulse reduces review time and provides actionable account plan summaries for ease of collaboration and consumption, helping AWS sales teams better serve our customers.

Today, we’re excited to announce the integration of Asana AI Studio with Amazon Q index, bringing generative AI directly into your daily workflows. In this post, we explore how Asana AI Studio and Amazon Q index transform enterprise efficiency through intelligent workflow automation and enhanced data accessibility.

This post explores the unique challenges facing the payments industry in scaling AI adoption, the regulatory considerations that shape implementation decisions, and practical approaches to applying responsible AI principles. In Part 2, we provide practical implementation strategies to operationalize responsible AI within your payment systems.

In Part 1 of our series, we explored the foundational concepts of responsible AI in the payments industry. In this post, we discuss the practical implementation of responsible AI frameworks.

In this post, we show how to process multi-page documents with a human review loop using Amazon Bedrock Data Automation and Amazon SageMaker AI.

In this post, we demonstrate how to build an AI assistant using Amazon Q Business that responds to user requests based on your enterprise documents stored in an S3 bucket, and how the users can use the reference URLs in the AI assistant responses to view or download the referred documents, and verify the AI responses to practice responsible AI.