Microsoft 365 self-serve solutions and resources
Discover product and scenario solutions using the new Microsoft 365 self-serve selector, including our COVID-19 remote productivity and Teams meetings guidance. Choose from the following tracks:
Microsoft 365 for Business
Microsoft 365 SKUs ā Business
(Includes guidance for small and medium sized business)
Microsoft 365 for Enterprise
Microsoft 365 SKUs ā F1, E3, E5
(Includes guidance for enterprise and government customers)
Responding to COVID-19
Remote productivity guidance and resources.
Microsoft 365 Education
Microsoft 365 SKUs ā A1, A3, A5
Get started with Teams meetings
Stay connected and accomplish more together across your organization with Microsoft Teams
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Question number
1
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What can we help you with?
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I want to get help based on my usage scenario
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I want to get help based on the product I'm using
What scenario do you need help with?
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Deployment
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Migration
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Adoption
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Learning
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Security
What product do you need help with?
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Office 365 ProPlus
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Microsoft Teams
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Outlook and Exchange
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SharePoint
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Microsoft OneDrive
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Enterprise Mobility + Security
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Microsoft Edge
What deployment scenario do you need help with?
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I want to learn how to plan, deploy, and use Microsoft 365 Enterprise in my organization
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I want help with Office 365 ProPlus deployment
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I want help deploying OneDrive
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I want help deploying Microsoft Teams
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I need to set up my domain with Office 365
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I want help setting up mobile devices
What specific help do you need with your Office 365 ProPlus Deployment?
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I want to access deployment guides for Office 365 ProPlus
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I want to determine compatibility of Office 365 ProPlus Add-ins and macros
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I want to deploy Office 365 ProPlus from the Office Content Delivery Network (CDN) using the Office Deployment Tool (ODT)
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I want to deploy Office 365 ProPlus from my local network using the Office Deployment Tool (ODT)
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I want to deploy Office 365 ProPlus from my Microsoft Endpoint Configuration Manager environment
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I want to find recent Microsoft Office 365 ProPlus updates
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I want to deploy Project
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I want to deploy Visio
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Get started with my Office for Mac deployment
What migration scenario do you need help with?
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I want to learn about no cost FastTrack data migration services
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I want help with a G Suite mailbox migration
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I want to migrate from Slack to Microsoft Teams
What adoption scenario do you need help with?
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I need help preparing for launch
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I need help securing Champions and early adopters
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I need to drive awareness for the launch
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I need help training users
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I need to measure usage and adoption
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I need a partner to help with adoption
What adoption scenario do you need help with?
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I want to download an adoption guide, including best practices and adoption constructs
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I want to access a community with guidance and thought leadership on adoption topics
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I want a planning tool to assess my organization and to prepare working with key stakeholders to build and launch adoption plans
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I want to get certified in becoming an adoption specialist through expert guidance and best practices
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I want to access product-specific adoption tools
What adoption scenario do you need help with?
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I want to learn about programs to support regular communications and connections to peers and thought leaders
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I want to build a Champions program to help with my adoption initiative
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I want to create a Champions program with a template, using a sample product for context
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I want to gather early insights and learnings as a dry run, in preparation for the organization-wide M365 rollout
What adoption scenario do you need help with?
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I want to explore and download resources and templates to help with managing my adoption program
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I want to download Office 365 Adoption and awareness email templates
What adoption scenario do you need help with?
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I want to use instructor-led training
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I want to access Microsoft 365 training, by individual, team, or organization
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I want to use customizable, on-demand learning solutions designed to increase usage and adoption of services in my organization
What adoption scenario do you need help with?
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I want to enable Microsoft 365 usage analytics and data collection in my organization
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I want to leverage customizable end-user surveys to assess user satisfaction, productivity, and adoption program success and learnings
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I want a dashboard to view and track usage data and provide analytical insights
What adoption scenario do you need help with?
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I need help finding a partner to help me with adoption and change management
What learning scenario do you need help with?
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I want to access learning resources
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I want to access Office 365 ProPlus training resources
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I want training materials for Microsoft Teams
What security scenario do you need help with?
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I want help with recommended preliminary security settings
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I want help securing identity and devices
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I want help with Threat protection and security management
Which preliminary recommended security settings do you need help with today?
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I want help connecting my domain
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I want to add approved users
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I want to create groups
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I want to assign licenses and permissions
Which baseline recommended security settings do you need help with today?
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Setting up Single sign-on to SaaS applications
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Setting up Multi-Factor Authentication
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Setting up Self-service password reset
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Setting up Conditional access policies
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Setting up Mobile device and application management
What recommended advanced security settings do you need help with?
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Setting up Azure Active Directory Identity Protection
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Configuring Microsoft Defender for Cloud Apps
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Anti-phishing protection in Office 365
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Automatically investigating and respond to threats in Office 365
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Set up Microsoft Defender Advanced Threat Protection
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I want to learn how to detect attacks before they cause damage
What do you need help with today?
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I want help with Office 365 ProPlus deployment
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I want to deploy Office for MAC
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I want help with managing Office 365 ProPlus updates
What specifically do you need help with for your Office 365 ProPlus deployment?
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I want a guide to get started with my Office 365 ProPlus deployment
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I want to determine compatibility of Office 365 ProPlus Add-ins and macros
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I want to deploy Office 365 ProPlus from the cloud
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I want to deploy Office 365 ProPlus from a local source
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I want to deploy Office 365 ProPlus from my Microsoft Endpoint Configuration Manager environment
What specifically do you need help with relating to Office 365 ProPlus updates?
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I want to choose an update channel for updates to Office 365 ProPlus
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I want to find recent Microsoft Office 365 ProPlus updates
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I want to manage updates to Office 365 ProPlus via Microsoft Endpoint Configuration Manager
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I want to manage Microsoft Office 365 ProPlus updates automatically from the cloud
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I want to manage Microsoft Office 365 ProPlus updates from a local source
What do you need help with today?
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I want to roll out Microsoft Teams
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I want to access Microsoft Teams documentation
What do you need help with today?
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I want to migrate email from an existing mail server
What do you need help with today?
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I want to access SharePoint documentation
What do you need help with today?
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I want to access the OneDrive help center
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I want to deploy OneDrive for my enterprise
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I want to access OneDrive documentation
What do you need help with today?
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I want help with setting up recommended preliminary security settings
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I want help securing identity and devices
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I want help with Threat protection and security management
Which preliminary recommended security settings do you need help with today?
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I want help connecting my domain
-
I want to add approved users
-
I want to create groups
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I want to assign licenses and permissions
Which baseline recommended security settings do you need help with today?
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Setting up Single sign-on to SaaS applications
-
Setting up Multi-Factor Authentication
-
Setting up Self-service password reset
-
Setting up Conditional access policies
-
Setting up Mobile device and application management
What recommended advanced security settings do you need help with?
-
Setting up Azure Active Directory Identity Protection
-
Configuring Microsoft Defender for Cloud Apps
-
Anti-phishing protection in Office 365
-
Automatically investigating and respond to threats in Office 365
-
Set up Microsoft Defender Advanced Threat Protection
-
I want to learn how to detect attacks before they cause damage
What do you need help with today?
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I want to learn more about Microsoft Edge
What do you need help with today?
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I want to deploy and configure Microsoft Edge in my school
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I want to learn more about Microsoft Edge for enterprises
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I want to learn about security features in Microsoft Edge
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I want learn how to set up Internet Explorer mode
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I want to stay informed about Microsoft Edge innovations
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I want to learn about how to use Microsoft Edge
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What can we help you with?
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I am an enterprise business
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I am a small business
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I am an educational institution
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I am a government entity
What scenario do you need help with?
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I want help with remote work security
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I want to access remote work resources
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I want to train my end-users for remote productivity
What scenario do you need help with?
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I am an IT professional and want tools & guidance to enable remote work
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I want help securing my apps, data & devices
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I want information on Enterprise Mobility + Security (EMS)
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I want to enable employees to securely work remotely
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I want to ensure employee privacy is preserved
What scenario do you need help with?
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I want to see top tasks for security teams to support working from home
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I want my remote workers to stay secure in the cloud
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I want to ensure Microsoft 365 is securely deployed
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I want to learn how to achieve modern security controls in remote work scenarios
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I want tools to help empower remote workers securely
What scenario do you need help with?
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I want to secure my network and apps
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I want to enable Multi-Factor Authentication with Conditional Access
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I want to secure my endpoints
What scenario do you need help with?
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I want to learn how Azure AD can enable remote work
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I want to know how FastTrack assists with Enterprise Mobility + Security (EMS)
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I want to try Enterprise Mobility + Security (EMS)
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I want to try Azure Active Directory
What scenario do you need help with?
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I want my remote workers to stay secure
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I want to enable more effective remote work
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I want to protect my employees from phishing attacks
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I want to learn more about remote work
What scenario do you need help with?
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I want to learn more about privacy and security in Microsoft Teams
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I want to learn more about preserving privacy
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I want to protect and secure my user identities
What scenario do you need help with?
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I want resources for end-users
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I want resources for IT professionals
What scenario do you need help with?
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I want to space to share experiences, engage and learn from experts
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I want a work from home guide
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I want to share Teams tips and tricks training to get users up and running fast
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I want to provide employees with guidance when working from home with children
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I want to help employees stay productive while working remotely with Microsoft Teams
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I want to learn from others about their remote work experiences and tips
What scenario do you need help with?
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I want a kit containing getting started tips, announcements and templates
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I want industry scenarios showing the day-in-the-life usage of Teams
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I want a customer-ready, downloadable digital adoption event kit
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I want to get my organization started with the free version of Teams
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I want Microsoft FastTrack to help deploy my Microsoft 365 solution
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I want to quickly deploy virtual desktops and apps to enable secure remote work
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I want help with working remotely with Teams
What scenario do you need help with?
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I want to share instructor-led training for Microsoft Teams
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I want training resources to help my organization get the most out of Teams
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I want help setting up Teams for Success
What scenario do you need help with?
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I want to understand how to run my business remotely
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I want to host online meetings
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I want to share my files with other people
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I want to create a team with customers
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I want to protect my company data
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I want to chat with employees and customers
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I want to sign up and setup Microsoft 365
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I want to get subscription help
What scenario do you need help with?
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I want to learn how Microsoft 365 can help me run my business remotely
What scenario do you need help with?
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I want to host meetings with employees, customers, and guests
What scenario do you need help with?
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I want to share my files with employees, customers, and guests
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I want to upload files to the cloud and share in Teams
What scenario do you need help with?
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I want to create a team with customers or external guests
What scenario do you need help with?
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I want to protect my company data and devices with multi-factor authentication (MFA)
What scenario do you need help with?
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I want to chat with employees, customers, and guests
What scenario do you need help with?
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I want help signing up for Microsoft 365
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I want help setting up Microsoft 365
What scenario do you need help with?
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I want to get help with my subscription
What can we help you with?
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I want to get help based on my usage scenario
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I want to get help based on the product I'm using
What scenario do you need help with?
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I want to set up my school for remote learning
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I want to stay informed about remote learning resources
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I want to help teachers keep students engaged
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I want students to explore learning at home
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I want to ensure all students can access remote learning
What do you need help with today?
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I want to deploy Office 365 and Teams quickly to enable remote learning
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I want FastTrack assistance to set up my school for remote learning
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I want to setup remote classes and keep students safe
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I want to create digital class rosters automatically
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I want to integrate with my school's Learning Management System (LMS)
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I want to setup and manage devices remotely
What do you need help with today?
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I want a strategic roadmap for moving to a remote learning environment
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I want an online hub with resources on moving to remote learning
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I want to learn best practices from a peer community of IT pros and teachers
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I want to inform my teachers about remote learning best practices and resources
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I want to know about free resources to improve remote learning
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I want to interact with fellow IT pros in education about remote learning
What do you need help with today?
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I want to visualize a typical day of leading a class remotely
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I want to empower teachers to deliver live events
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I want my teachers to incorporate short student video projects into remote classes
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I want to get hands-on coding lessons (MakeCode)
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I want to lead virtual field trips (Skype in the Classroom)
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I want to be aware of other dynamic remote learning apps
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I want teachers to share practical tips and tricks with their students
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I want to foster a dynamic remote learning environment with student-centered tools
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I want teachers to assess student well-being during COVID-19
What do you need help with today?
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I want teachers to show students the basics of learning remotely
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I want to share tips on starting a remote learning journey at home
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I want to show apps and experiences for elementary school students
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I want to share ideas for learning activities at home
What do you need help with today?
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I want every student to achieve more with modern, reliable devices
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I want to help IT and teachers manage low bandwidth situations
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I want to support equity in a remote learning environment
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I want to find and share resources for students with disabilities
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I want to ensure students with learning differences participate fully in remote environments
What product do you need help with?
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School Data Sync
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Microsoft Teams
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OneNote and OneNote Class Notebook
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Office 365 Education
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Flipgrid
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Minecraft: Education Edition
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Microsoft Forms
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Microsoft Edge
What do you need help with today?
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I want an overview of School Data Sync
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I want to deploy School Data Sync
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I want to request assistance in setting up School Data Sync
What do you need help with today?
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I want guidance on how Teams enables remote learning
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I want to deploy Microsoft Teams for remote learning
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I want to know about the latest innovations for remote learning
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I want to show teachers how to adopt Teams in the classoom quickly
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I want teachers to create Professional Learning Communities easily
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I want to offer teacher trainings and webinars on Teams
What do you need help with today?
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I want to see how OneNote helps teachers organize classes and share content
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I want to provide teachers with self-led tutorials
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I want to train teachers on using OneNote in the classroom
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I want education-specific support on OneNote and Class Notebook
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I want to help teachers prepare lesson plans and collaborate with students
What do you need help with today?
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I want step-by-step technical guidance on deploying Microsoft 365 Education
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I want insights on implementing Microsoft 365 during COVID-19
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I want to ensure Microsoft 365 Education is securely deployed
What do you need help with today?
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I want an overview of how Flipgrid supports remote learning
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I want teachers to start using Flipgrid in a remote learning environment
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I want my teachers to incorporate short student video projects into remote classes
What do you need help with today?
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I want an overview of Minecraft: Education Edition
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I want teachers to see how to incorporate Minecraft in remote learning
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I want to offer teachers a course on Minecraft: Education Edition
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I want to give teachers ideas for self-guided student activities with Minecraft
What do you need help with today?
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I want my teachers to track student progress remotely
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I want to show teachers how to assess student progress remotely
What do you need help with today?
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I want to deploy and configure Microsoft Edge in my school
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I want to access resources about using Microsoft Edge in the classroom
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I want the remote learning web experience to be engaging and safe
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I want teachers to understand the capabilities of Microsoft Edge
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I want to stay informed about Microsoft Edge innovations
What scenario do you need help with?
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I need to help preparing for launching Teams
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I need management and staff to understand the benefits of collaboration
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I need to help our staff working from home
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I need to ensure our remote communication tools are secure
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I need to train end-users in Teams
What scenario do you need help with?
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I want to learn about privacy and security in Microsoft Teams
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I want to learn how to control access, protect data, and help prevent accidental information leaks through email and calendaring
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