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Industry

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Intelligent telecommunications

Empowering your future of insights, experiences, and growth.

Enabling the telecommunications industry to achieve more

Empower the Telco workforce

Use intelligent telecom solutions to enable more secure collaboration across employees, suppliers, and partners.

Streamline operations and BSS

Simplify workflows and gain efficiencies with cloud-native apps, intelligent processes, and automation tools built for the telecom industry.

Deploy and optimize next-gen networks

Use a carrier-grade, hybrid cloud to reduce costs and improve network efficiency and reliability.

Transform customer experiences

Use data-driven insights and AI to enhance care and deliver personalized content and experiences to customers.

Accelerate innovation and growth

Build new revenue streams with an AI-enabled platform to develop, deploy, and monetize innovative telecommunications services.

Discover valuable resources

See what’s new—watch videos and demos.

A person on a Teams video call with many other participants.

For all the ways you work—Microsoft Teams

In the new world of work, Teams allows employees from every part of the business to innovate and thrive together. By bringing the flow of work into any device, we are empowering Frontline Workers with the information and collaboration tools they need as well as elevating hybrid meetings to be inclusive and immersive for all attendees.

A person wearing headphones, receiving a call on Teams.

Get more out of every call—Microsoft Teams Phone

Microsoft Teams Phone is a flexible, cloud-based calling service that integrates with all the ways you work to enable more seamless collaboration and communication. The demo showcases that beyond pure voice calling, there are rich PSTN telephony capabilities available inside of Teams, including Operator Connect, which helps bring existing phone numbers from your telephone service operator of choice into Teams.

The different Surface products including Hub 2S, Studio 2, Laptop 4 and more.

Collaboration comes in all sizes—Surface Devices

No matter how your people collaborate, there’s a device for wherever they work. 5G connectivity that fits in the palm of your hand. A creative studio that fuels ideas at light speed. Or an all-in-one digital whiteboard and meetings platform. Employees can collaborate and transition seamlessly from remote work, on-the-go, and in-the-office while remaining productive wherever they are.

A person using a handheld device.

Digital Workplace Services with self-heal

Kyndryl’s Digital Workplace self-heal capabilities enable a proactive, predictive, and seamless omnichannel experience. The technology fades into the background while enabling the employee to focus on core business innovation, brand values, and collaboration with co-workers.

Hybrid cloud platform for operators—Azure Operator Distributed Services

Microsoft, Intel and Capgemini enable 5G Open-RAN stack on Microsoft Operator Distributed Services, bringing the benefits of cloud to ease deployment, create operational efficiency and offer improved user experience in a multi-vendor disaggregated vRAN using cloud-based analytics in Azure.

Managed Service for Teams Calling with Microsoft Azure for Operators.

Reimagine voice services—Microsoft Cloud Voice Solutions

Discover the breadth of services that make up Azure for Operators voice core and explore a directional preview of future offerings.

Microsoft Azure Operator 5G Core with Azure Cloud, Cloud-native mobile core and an ecosystem of partners.

Modernize the mobile network—Microsoft Azure Operator 5G core

Learn how Azure Operator 5G Core can enable operators to achieve carrier-grade scalability and security, faster service creation, and reduced operational costs through a fully hosted and managed 5G mobile core.

Two people wearing virtual reality headsets playing games together.

Enhance application performance at the operator edge—Microsoft Azure public MEC

Learn how Azure public MEC enables enterprise customers to build a live-streamed shopping experience with the Summit Tech Odience platform and AT&T’s 5G mobility network.

A program identifying people walking in a busy space.

Rapidly deploy private 5G networks—Microsoft Azure private MEC

Technological revolutions from public spaces to factory floors will be driven by the application of AI on video streams. Live video inferencing from NVIDIA using an Azure Private 5G Core on an Azure multi-access edge compute infrastructure can deliver on that promise.

AI Platform for IoT

Learn how to use Azure Edge AI to do object detection, shelf analytics, vehicle analytics, and anomaly detection.

A person working on their laptop in a public space.

Better customer experience and ROI with AI personalization

Nuance solutions empower leading telcos to provide frictionless, personalized, and automated AI-driven experiences to increase revenue, reduce churn, and improve satisfaction—all while protecting the brand.

A dashboard in Dynamics 365 Finance

Streamline operations—Microsoft Dynamics 365

See how Dynamics 365 optimizes and streamlines financial and operating models to help your teams adapt faster, work smarter, and perform better.

Two people in a warehouse looking at inventory.

Optimize business operations—Microsoft Telco Accelerator

Explore "Telco Sales," "Place Management," and "Plant Maintenance" sample applications—part of the telco common data model extension based on TM Forum and partner contributions that make it possible to create niche applications that address industry problems.

See how the telecommunications industry is transforming

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AT&T

AT&T

AT&T dials-in the private connectivity service it envisioned and more with Azure Private Link.
SoftBank Corp

SoftBank Corp

SoftBank Corp. cuts monthly processing time in half after smooth transition to SAP on Azure.
Nokia

Nokia

Nokia improves security posture, tightly manages sensitive data in AI service with Azure Arc.
T-Mobile

T-Mobile

T-Mobile uses RPA in Power Automate to integrate systems during Sprint merger.
docomo

NNT DOCOMO, INC

NTT DOCOMO pursues "Customer First" by promoting digitalization and data utilization. What is the future of its cloud migration using Azure?
Lumen

Lumen Technologies

Lumen uses Microsoft Teams to stay connected through change and help customers do the same.
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An interconnected city skyline.

The Network

Listen to Microsoft’s podcast series, The Network, to explore new ways to accelerate innovation and improve customer experiences as more organizations adopt cloud solutions for telecom services.
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