🔍 Deep Dive: Unified communications news, help and research - ComputerWeekly.com

News : Unified communications

April 29, 2022 29 Apr'22
European employers missing the opportunity to automate processes for hybrid work

The transition to hybrid work has stimulated a shift among employees looking to their business to streamline their workflows, but research finds just a tenth have access to automation tools
April 28, 2022 28 Apr'22
Vercom plots ‘spectacular’ entry into global CPaaS market with MailerLite acquisition

Communications platform-as-a-service market continues hot streak as Polish solutions provider enters the world stage by acquiring global provider of tools for email communication
April 27, 2022 27 Apr'22
Disappointing earnings at Google, but cloud still strong

Google posts first-quarter 2022 revenue of $68bn, but growth is not as fast as last year
April 21, 2022 21 Apr'22
Zoom adds new round of cyber security enhancements

Videoconferencing platform Zoom adds multiple third-party security certifications and service enhancements

Positive benefits in the new experience economy

While creating a positive employee experience (EX) has been on the agenda of companies for years, the concept – and that of the experience economy in general – has come of age in the Covid-defined working arena Continue Reading
Ratcheting down the tension in the hybrid world

Employers who reject the trend towards adopting more flexible, hybrid ways of working may struggle with staff retention - and CIOs have more to win or lose than most in a hybrid world Continue Reading
Hybrid working in the metaverse

Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading

Companies need to embrace voice to promote empathy and intentionality at work

This is a guest blogpost by Oliver Palihes, CEO at Aircall. It seems that, in recent years, messaging and video have become the de facto modes of communication for businesses looking to optimise ... Continue Reading
Bethlehem placed in Tier 3: Inns closed. Herodian enforcement

A new variant of Covid has been detected among infants in the Bethlehem area. After receiving intelligence from a committee of experts, King Herod has decreed that all hospitality facilities will ... Continue Reading
Remote working works - and can herald a post-pandemic social revolution

Amid all the uncertainty and fear of the coronavirus pandemic, within the tech world surely one longstanding myth has been dismissed forever – the idea that remote working and employee productivity ... Continue Reading

Flexible working hours the key for increased productivity

With flexible working shifting from being a privilege to a necessity, company leaders must ensure their workers have a high-quality network service, efficient resources, hardware and cloud services, says Whit Andrews, distinguished research vice-president at Gartner Continue Reading
Security Think Tank: It’s time to secure the collaboration revolution

After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hotcakes? Continue Reading
How AXA Investment Managers supports user experience through the ‘confinement’

The head of AXA IM’s proximity services discusses the importance of creating a digital experience during the lockdown in France Continue Reading

How to select a UCaaS provider amid market volatility

As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.