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The 2022 State of Customer Engagement Report is live! Dig into the data. Do you build? ➡️ Need help? ➡️

San Francisco, CA
Joined August 2008

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  1. Pinned Tweet
    Apr 7

    🔥 Hot off the press: Companies that go digital are winning - BIG TIME. Dig into our new data and see by how much. ➡️

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  2. 10 hours ago

    "Collecting and relying on first-party data won’t just be a competitive advantage anymore – it will be table stakes for survival."

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  3. 14 hours ago

    B2C companies did 6.5 years' worth of work on digital strategies in 2 years. That's a staggering number. But the bigger story here? Companies that invested in customer engagement boosted revenue by an impressive 70%.

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  4. Retweeted
    14 hours ago

    Private sector funding plays an important role in increasing global vaccination and stopping the endless cycle of new variants, economic ruin, and most importantly, loss of life. is proud to support with a vaccine equity grant to help fight this global crisis

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  5. Apr 7

    🔴 We're live! Tune in for a conversation between Twilio’s Jeff Lawson and Glenn Weinstein as they discuss newly published research from our 2022 Report.

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  6. Apr 7

    Tune in for a conversation between Twilio’s and today at 3pm ET/12pm PT as they discuss newly published research from our 2022 State of Customer Engagement Report.

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  7. Retweeted
    Apr 7

    When companies own their data and use it to make more personal and relevant customer experiences, they win. Simple as that. And ’s 2022 data proves it.

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  8. Apr 6

    What happens when you combine… 🌎 3.4K Global enterprise business leaders' POVs 🛒 4.5K Consumer opinions 📊 and Data from Twilio's Customer Engagement Platform? Find out tomorrow with the release of our 2022 State of Customer Engagement Report.

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  9. Apr 5

    PSA: The more we can set developers free and let them thrive in their preferred work environment, the more we’ll discover the significant ROI of developer productivity for the organization as a whole.

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  10. Apr 4

    Rollin' into the national championship like... 🏀 Who you got tonight?

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  11. Retweeted
    Apr 4

    I'm reflecting on Q1 and I’m extremely proud of the work that Twilions are doing day in and day out. There's so much more in store for the remainder of 2022. Let’s keep building!

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  12. Apr 1

    Teamwork makes the dream work especially when it comes to . We're excited to announce CCAI connector for Twilio Flex built by . Learn how can automate intelligent customer engagements via single cloud platform.

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  13. Mar 31

    Twilio Celebrates Trans Day of Visibility with Amy Schneider 🏳️‍⚧️

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  14. Mar 31

    Celebrate with us as Twilio's Chief Diversity Officer Lybra Clemons welcomes former software engineer for a conversation about trans representation in tech. Tune in today at 9:30am PT/12:30pm ET.

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  15. Mar 30

    On , we celebrate the doctors who are using technology to support vaccine outreach. Last year alone, over 1,200 organizations used Twilio products to help people get access to clear, relevant, timely vaccine communication. Read more:

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  16. Mar 29

    While we're celebrating Women's History Month, here's a friendly reminder of inclusive ways to greet your colleagues. 👇

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  17. Mar 29

    Join Twilio’s Chief Diversity Officer Lybra Clemons as she welcomes former software engineer and Jeopardy! Champion Amy Schneider for a conversation about trans representation in tech as we celebrate on March 31. RSVP now ➡️

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  18. Mar 23

    How are you celebrating ? We're paw-sitive 🐾 that we have some of the best furry co-workers around!

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  19. Retweeted
    Mar 22

    We’re committed to helping NGOs supercharge their impact efforts. Learn more about how digital technology is used to reach people impacted by the crisis in Ukraine 🇺🇦

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  20. Mar 21

    Doing well as a business and doing good for your community are not mutually exclusive. Join Twilio's Erin Reilly and Natasha Cavanaugh on 3/24 for a discussion on how to intentionally integrate social impact into business strategy. RSVP today! →

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