In Depth

In Depth

Information management

• How to make AI greener and more efficient

  Artificial intelligence promises both to combat the ill effects of climate change and to make the emergency worse with excessive energy use. How can AI be made greener?  Continue Reading

• How to create a sustainable continuous learning culture

  How can organisations create a continuous learning culture that will militate against the so-called great resignation? We explore, using Vodafone and Deutsche Bank as cases in point  Continue Reading

• University of Edinburgh extends IoT data science to south-east Scottish pupils

  The University of Edinburgh is part of a 15-year mission to educate the data scientists of tomorrow among school pupils in its south-east Scotland sphere  Continue Reading

• Fuzzy logic: The challenge of building data science teams

  In the face of a dearth of data science talent, and a crippling lack of diversity in the pool as it is, what are companies doing to build, manage and keep data science teams together? We find out  Continue Reading

• SMEs step up e-commerce ventures under shadow of Covid

  A raft of smaller retailers have stepped up their e-commerce businesses during the pandemic, ranging from books to candles, rugs to togs  Continue Reading

• Mining for intelligence: Why business process intelligence makes for agility

  Business process improvement is a never-ending quest for betterment that can be lit up by a new generation of process mining software. We take a deep dive  Continue Reading

• IT’s role in sustainability for a resilient supply chain

  A circular economy is among the long-term measures needed to combat climate change. This requires data transparency across supply chains  Continue Reading

• How software can help clean up emission-intensive industries

  The potential to reduce emissions by making heavy industries and commercial buildings more efficient using software is immense. We explore the field  Continue Reading

• How companies are rethinking digital customer experience in wake of pandemic

  The Covid-19 pandemic has exposed much digital rhetoric as hollow, as companies are now rethinking the digital customer experience, leveraging instant messaging and other tools  Continue Reading

• What lies beyond the data warehouse?

  Has the traditional data warehouse finally reached the end of its life? If so, what will follow it? Will it be a hybrid? We find out  Continue Reading

• A post-pandemic recipe for developing customer experience

  Covid-19 has led to many people reassessing their priorities so customer experience needs to adapt to meet new expectations  Continue Reading

• AI more likely to complement than replace predictive analytics

  The discipline of predictive analytics is likely to increase in importance as it is complemented by artificial intelligence. NHS and National Express case studies prove the point  Continue Reading

• APAC buyer’s guide to robotic process automation

  In this buyer’s guide on RPA, we look at where the technology fits into the broader automation landscape, and other purchase and implementation considerations  Continue Reading

• Oracle Fusion cloud applications pathways tend towards pragmatic

  Oracle’s full suite of cloud applications can be a pragmatic step-by-step journey for customers – we look at some examples  Continue Reading

• Lakehouse concept aims to merge data lake and data warehouse

  Data lakes are big, amorphous and difficult to access, while data warehouses are costly and aimed at structured data. The data lakehouse aims at analytics in an age of unstructured data  Continue Reading

• Real-time analytics begins to find business vocation

  Continuous real-time analytics, operating at sub-second speed, are finding real-world applicability across industry sectors, such as retail, transport and banking. Their value crux: can businesses act on the signals provided?  Continue Reading

• Europe’s proposed AI regulation falls short on protecting rights

  The European Commission’s proposal for artificial intelligence regulation focuses on creating a risk-based, market-led approach replete with self-assessments, transparency procedures and technical standards, but critics warn it falls short of being ...  Continue Reading

• Covid-accelerated recruitment digitisation to gain sophistication with hybrid models

  Recruitment has had to go remote and digital during the Covid-19 pandemic crisis and looks set to fill out and become more sophisticated as hybrid models of working emerge  Continue Reading

• How computational storage delivers datacentre benefits

  Computational storage is an emerging field of IT that features compute processing power closely coupled with storage. We look at what it can be used for  Continue Reading

• Computational storage: What is it? Why now, what for, who from?

  Computational storage is an emerging architecture category, in which compute is put near storage to address I/O bottlenecks resulting from large volumes of data  Continue Reading

• Deploying productivity monitoring software ethically

  While software that tracks the activities of staff can be helpful to companies with a remote workforce, managers must consider employees’ concerns and privacy  Continue Reading

• Customer experience market made leap forward during pandemic

  The discipline of customer experience management made significant advances during the Covid-19 crisis, according to practitioners and advocates  Continue Reading

• How the Covid-19 Genomics UK Consortium sequenced Sars-Cov-2

  Consortium of universities and other institutions has harnessed datasets, analytics and cloud computing to sequence Sars-Cov-2, the virus that causes Covid-19, in a blisteringly short time  Continue Reading

• How robotic process automation is getting smarter as it evolves

  Robotic process automation is evolving, adding artificial intelligence layers that render it more resilient and agile. What are its limitations and prospects?  Continue Reading

• Data warehouse storage: Has cloud made on-premise obsolete?

  There once was no alternative to building a data warehouse on-premise, but with cloud providers targeting analytics, building data warehouses on-site is looking obsolete  Continue Reading

• Anti-money laundering technology must operate in a collaborative ecosystem

  With new technologies making it easier for banks to spot money laundering activity, we look at why the problem persists at scale, finding that ecosystems and collaborative processes need to be built  Continue Reading

• AI projects yield little business value so far

  Artificial intelligence has been red hot in recent years, but it is generating precious little business value so far, although World Remit and Virgin Hyperloop have met with some success  Continue Reading

• Covid-19 and the art and science of data visualisation

  The pandemic has seen political leaders and civil servants using data visualisation like never before – but there is more to the art than meets the eye  Continue Reading

• Gaurav Dhillon: Silicon Valley is poised to grow up to seize a more spiritual future

  Gaurav Dhillon, co-founder of Informatica and founder CEO at SnapLogic, comes from a generation of Silicon Valley Indian immigrants who followed a scholarship route and have helped to shape the area’s tech companies. Here he reflects on his career ...  Continue Reading

• Data lake storage: Cloud vs on-premise data lakes

  The data lake is a fundamental concept of data management. But what type of storage do you need to build a data lake on and what are the pros and cons of on-premise vs the cloud?  Continue Reading

• Five key points about unstructured data storage on-prem and cloud

  We look at unstructured data, the myriad forms of data it comprises and the key storage options available, which include NAS and object storage on-prem and in the cloud  Continue Reading

• APAC buyer’s guide to data management

  In this buyer’s guide, we look at the challenges surrounding why enterprises are struggling to deal with data, the use of cloud data management platforms, artificial intelligence, and recommend some best practices  Continue Reading

• How to monitor remote workers humanely

  Monitoring employees who work remotely has taken on a whole extra dimension in the Covid-19 pandemic year of 2020. Financial services firms are among those which suggest ways of doing it humanely and legally  Continue Reading

• Get real: Live streaming analytics important to post-Covid growth, but not without good data

  Live streaming analytics could assume increased importance as a fuel for post-Covid growth, but not without good data  Continue Reading

• Extended reality software gets pandemic lift

  Extended reality software is not new, but the Covid-19 public health crisis has seen it take on a new lease of life as organisations face up to virtuality  Continue Reading

• Learning on the job when working from home

  Learning a new job and inducting hires when working from home has been tricky for employees and employers alike. We look at what workarounds have been adopted that could become the post-pandemic normal  Continue Reading

• Covid-19 crisis has speeded up contact centre digital transformation

  Pandemic has accelerated digital transformation in many business sectors, including contact centres such as those of the University of Huddersfield and UK Power Networks  Continue Reading

• Brain researchers get NVMe-over-RoCE for super-fast HPC storage

  French neurological researchers deploy Western Digital OpenFlex NVMe array for super-fast HPC storage with Ethernet-based NVMe-over-Fabrics connectivity across several floors  Continue Reading

• How crowd simulation modelling enables organisations to develop social distancing strategies

  Crowd simulation modelling has a role to play in maximising the Covid security of offices and other buildings by facilitating social distancing to help get people back to workplaces  Continue Reading

• BI not BS: how businesses are building futures with data analytics

  Business intelligence software is finding an intensified mission as companies try to forecast beyond the global Covid-19 health pandemic  Continue Reading

• UK government coronavirus data flawed and misleading

  Government Covid-19 coronavirus data has been a miasma of inexactitude, often basically flawed and misleading  Continue Reading

• GPT3 could revolutionise how business can use AI

  OpenAI’s language prediction model that produced an essay could be used to deploy cloud resources and improve the quality of chatbots, among other business use cases  Continue Reading

• Business process automation expansion could founder on IT drift from business focus

  Business process automation might find new territory to expand into as businesses have become bloated with excess processes since the 2008 crash. But has IT drifted out of business alignment again?  Continue Reading

• Digital safeguarding of physical workspaces can help employees return to 'normal'

  Employees across all sectors are putting their trust in data – not just devices – upon their imminent return to physical workspaces  Continue Reading

• Covid crisis shifts supply chain management from efficiency to resilience

  Supply chain management seems to be changing profoundly as the coronavirus pandemic unfolds, possibly shifting from an economy of efficiency to resilience, harnessing trading networks, machine learning and robotic process automation  Continue Reading

• Digital experience management – web content management for the omnichannel age?

  Digital experience management represents an evolution of web content management for a more omnichannel commercial world. We explore its definition and applicability  Continue Reading

• APAC buyer’s guide to BI and analytics

  In this buyer’s guide, we look at the state of adoption of business intelligence and analytics tools, common use cases and other technology and business considerations  Continue Reading

• Five on-premise and cloud options for network-attached storage

  We look at five options for file access storage, from ‘traditional’ NAS in a standalone appliance to distributed hybrid cloud file storage and NAS cloud gateways  Continue Reading

• How business software can stay clear of digital addiction

  Consumer software is notoriously and deliberately addictive. Should companies and B2B IT emulate that or take the high ground of avoiding the spread of user digital addiction?  Continue Reading

• Decision points in storage for artificial intelligence, machine learning and big data

  Artificial intelligence and machine learning storage is not one-size-fits-all. Analytics work differs, and has varied storage requirements for capacity, latency, throughput and IOPS. We look at key decision points  Continue Reading

• Black Lives Matter, but do bots know that?

  The volume of content generated each day necessitates automated moderation to curate everything as it is published, ensuring offensive and objectionable material is blocked. But this only works if systems are adequately configured and reviewed  Continue Reading

• How Malaysia’s industries are tapping IoT

  Computer Weekly speaks to four industries that claim to have benefited from various IoT deployments and how it has changed their businesses  Continue Reading

• Dealing in data

  Lessons learned from pandemic data reporting will help forge new analytics techniques to improve data quality  Continue Reading

• Accurate data in, better insights out

  The coronavirus pandemic has propelled data into the headlines, but it has also shown the challenges of dealing with incomplete datasets  Continue Reading

• Collaboration technology is breeding burnout – keep it real

  The Covid-19 pandemic has inevitably caused the use of collaboration platforms to spike. But as fatigue sets in, organisations try to keep their use cases focused  Continue Reading

• Designing software to include older people in the digital world

  The Covid-19 coronavirus crisis has accentuated the importance of including older people in the digital world. How can software firms design products to include generations that came to maturity before the internet?  Continue Reading

• Customer experience software can help companies weather the Covid-19 storm

  Advanced customer experience software can help companies weather the current Covid-19 storm, as well as build resilience. Marks & Spencer is one firm exploring the technology  Continue Reading

• Coronavirus: The role of AI in the ‘war’ against epidemics and pandemics

  What role can artificial intelligence play in battling against epidemics and pandemics, such as the current Covid-19 coronavirus one? Data science is stepping up to back up medical science and to prepare humanity better for future pandemics  Continue Reading

• Governing by data: Limits and opportunities

  Governing by the use of data analytics may be fashionable, but what are its limits as well as its opportunities? Lessons from Estonia, Essex, and healthcare  Continue Reading

• Computational storage: What is it and what are its key use cases?

  Computational storage brings the CPU to the storage and so boosts system performance by tackling processing tasks, such as near the edge or in AI/machine learning workloads  Continue Reading

• How HR robotics can be good for people

  The automation of human resources processes, some of which uses robotic process automation, can benefit humans, as a clutch of Nordic and UK organisations show  Continue Reading

• How IT can back up ESG efforts to do environmental and social good

  Organisations’ environmental, social and governance programmes depend on IT leaders for technological backup  Continue Reading

• Grilling the answers: How businesses need to show how AI decides

  As artificial intelligence becomes more widespread, so the need to render it explainable increases. How can companies navigate the technical and ethical challenges?  Continue Reading

• Fly by data: How service models drive data collaboration in aerospace

  Rolls-Royce has added collaborative data sharing to its fundamental business model shift to servitisation  Continue Reading

• Top 10 storage deployment stories of 2019

  Here are ComputerWeekly’s top 10 storage deployment stories for 2019, which see quite a move away from traditional SAN and NAS to hyper-converged, software-defined storage and object storage  Continue Reading

• Building enterprise-grade AI: Sberbank and AI Telekom

  Machine learning and artificial intelligence are growing beyond adolescence to prove business value. Practical applications at Sberbank and AI Telekom suggest getting machine learning data in one place, where data scientists can experiment  Continue Reading

• Taking business transformation and disruption to the Extreme

  Supporting business transformation and disruption seem to be on every supplier’s lips these days, but not many can say they are where they are today precisely because of their own business transformation and disruption. Extreme Networks can  Continue Reading

• Get ready for CCPA: Implications for UK businesses

  The California Consumer Privacy Act, a wide-ranging data privacy and consumer protection law, comes into effect on 1 January 2020. How does CCPA differ from the EU GDPR regulations and what are the responsibilities for UK businesses operating in the...  Continue Reading

• Content management systems play role in digital transformation efforts

  Companies can stoke their digital growth by the use of content management systems, making digital transformation more than just a boring cliché  Continue Reading

• Continuous Performance Management begins to gain ground

  Continuous Performance Management software is inching into companies as the annual appraisal continues to show its age and lack of business value  Continue Reading

• What is QLC flash and what workloads it is good for?

  QLC flash offers low per-gigabyte costs and lots of capacity, but can be limited by endurance and I/O performance. It can be a good disk replacement for several workloads, however  Continue Reading

• Satellite firm SES saves millions with cloud project management tools

  Discover how satellite firm SES modernised project management with a cloud-based system from Precursive, based on live data and tailored in its reporting to different managerial roles  Continue Reading

• How companies can do the right thing with online reviews

  TripAdvisor and Amazon have had to learn how to manage online reviews in ways that other companies can learn from  Continue Reading

• Alternative databases set for mainstream adoption?

  The rise of non-relational databases has been a feature of the data management landscape in the wake of big data – but to complement or replace relational?  Continue Reading

• Are AI applications failing to live up to hype in enterprise adoption?

  Artificial intelligence has been baked into enterprise applications in recent years and often given special names, such as Einstein, Leonardo and Coleman. But has the hype delivered?  Continue Reading

• Search beyond search engines

  All-purpose search engines can have drawbacks for professional searchers. Technologies are emerging to take consultants, journalists, academics and others beyond search engines  Continue Reading

• Scale-out NAS hits the spot for large datasets, AI and machine learning

  Despite the rise of cloud and object storage, scale-out NAS is a key choice for the big datasets increasingly prevalent in artificial intelligence and machine learning scenarios  Continue Reading

• How to unlock the true value of data

  With a robust data architecture in place, a firm’s data science team can turn raw data into business insight  Continue Reading

• How to deploy NVMe flash storage for artificial intelligence

  We run the rule over NVMe flash as a storage choice for AI applications and the key decision points in form factor and hardware specification  Continue Reading

• APAC buyer’s guide to human capital management software

  More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams  Continue Reading

• First Bus blends Infor asset management with SAP core ERP

  When First Bus decided to upgrade its asset management and maintenance systems, it avoided senior management’s first choice, SAP, which provides its main business systems, and plumped for Infor  Continue Reading

• Enhancing business purpose with privacy compliance

  Computer Weekly looks at the importance of building on basic GDPR compliance and making privacy a key foundation of business culture  Continue Reading

• Developing innovative security analytics approaches in the digital age

  With security threats growing in scale and complexity, security analytics provide a way for IT teams to stay one step ahead of cyber attackers. The challenge is to ensure this technology continues to be effective in the face of new security ...  Continue Reading

• A tale of two smart cities: Manchester and Australia’s Casey

  How local government needs to focus on immediate returns, not pie in the sky, for a smart city agenda  Continue Reading

• Better payroll automation is next frontier for HR software

  Traditionally, companies have treated payroll as a cost centre, and so it has lagged behind the likes of talent management. But if you don’t pay the talent on time, you will pay a price  Continue Reading

• How tech leads local government innovation in Vienna, Helsinki and Belfast

  Digital leaders in the cities of Vienna, Helsinki and Belfast are innovating new services to help citizens and local economies  Continue Reading

• APAC IoT adoption improves amid challenges

  More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption  Continue Reading

• Universities use data analytics to tackle student mental health

  UK universities turn to data analytics software to tackle student mental health. Are there duty of care lessons for other sectors?  Continue Reading

• Forward-thinking companies are listening to employees

  Technologies and programmes amplifying employees’ voices gain interest among companies keen to keep staff loyal and motivated  Continue Reading

• Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data

  Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation  Continue Reading

• How privacy could breathe new life into personalisation

  As much of the advertising technology used by marketers to deliver personalised content online is deemed unlawful, there are signs regulation could actually be a win-win for both consumers and business – as long as the industry embraces change  Continue Reading

• Unstructured data compliance: Obstacles and solutions

  Stored unstructured data could be a black hole full of unknown risk. We look at the key dangers to compliance in unstructured data and some ways of mitigating the risks  Continue Reading

• AI storage: Machine learning, deep learning and storage needs

  Artificial intelligence workloads impact storage, with NVMe flash needed for GPU processing at the highest levels of performance – and there are other choices right through the AI data lifecycle  Continue Reading

• Oracle and The World Bee Project expand partnership following trials

  Trials of ‘smart hive’ technology have enabled The World Bee Project to collect billions of data points about the health and activity of honey bees, for scientific research and conservation efforts  Continue Reading

• Big tech chiefs boycott parliamentarians investigating citizens’ privacy

  An International Grand Committee on Big Data, Privacy and Democracy considers whether failure to protect citizens’ privacy constitutes grounds for anti-trust regulation against Facebook and other big tech companies  Continue Reading

• Sainsbury’s Bank moves data to AWS cloud with Teradata UDA

  Bank decided on a fundamental shift to AWS cloud, using Teradata’s Unified Data Architecture, after it was divested from Lloyds in 2013. Here’s how it built from a new ground zero.  Continue Reading

• Norway’s autonomous ships point to new horizons

  Norway is a pioneer in the autonomisation of shipping, which conveys environmental benefits as well as efficiency gains – but human mariners are likely to stay on board for a while yet  Continue Reading

• How DataOps helps organisations make better decisions

  DataOps is helping organisations to accelerate the time it takes to derive value from the data they collect  Continue Reading

• Silicon Valley startups look to plug gaps in data value chain

  A group of California-based startups and early-stage data management companies are promising CIOs ways to plug gaps in the data-to-insight value chain  Continue Reading

• How modern business intelligence shapes up to big data

  Business intelligence and analytics strategies have evolved in recent years in the face of big data. Here, we get a supplier CEO perspective, some analyst counsel, and testimony from Nationwide, Schroders and King  Continue Reading