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Learn to apply best practices and optimize your operations.

• How to improve and optimize business processes, step by step

  Hundreds of processes that form the lifeblood of business operations require constant monitoring, so the most vulnerable can be revitalized through a methodical series of actions. Continue Reading

• RPA vs. BPM: How are they different?

  Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different yet highly complementary when planning, automating and improving key business operations. Continue Reading

• Bolstered BPMN standard is core of new BPM+ ecosystem

  BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies. Continue Reading

• 17 top business process management tools for 2022

  BPM tools are evolving rapidly as vendors add intelligent automation software and cloud-based functionality. Read about products from 17 top BPMS providers. Continue Reading

• The CIO's key role in environmental sustainability

  With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business. Continue Reading

• 5 ways to boost IT efficiency during the new normal

  IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that.Continue Reading

• Technology service providers enter a golden age

  The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work?Continue Reading

• 10 top enterprise risk management trends in 2022

  The 2022 trends that are reshaping the risk management landscape include GRC platforms, maturity frameworks, risk appetite statements, the CIO role and ERM's competitive advantage.Continue Reading

• Top 3 ways to overcome automation barriers

  Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts.Continue Reading

• Digitally mature companies drive innovation, IT spend

  CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.Continue Reading

• CIOs can avoid tech hype with business-IT alignment

  Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way.Continue Reading

• 5 steps to crafting a successful automation strategy

  IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully.Continue Reading

• Cybersecurity teamwork: C-suite roles CIOs should befriend

  To strengthen organizational cybersecurity, CIOs must work closely with other leaders. Learn why it's important to loop in the CEO, CFO and chief human resources officer.Continue Reading

• How to build a better CIO-CMO relationship

  Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership.Continue Reading

• How CIOs can improve employees' digital fluency quotient

  Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company.Continue Reading

• How can IT teams better manage shadow IT?

  As the advent of cloud technology has made it easier to launch shadow IT, CIOs must be increasingly diligent to identify and manage these activities. Here are 14 tips to do just that.Continue Reading

• 7 risk mitigation strategies to protect business operations

  Enterprises facing a multitude of threats and vulnerabilities have several options to identify, manage and mitigate risks, including risk acceptance, avoidance and transference.Continue Reading

• 9 common risk management failures and how to avoid them

  As enterprises rework their business models to meet the challenges ushered in by the pandemic, risks abound. Here are nine risk management failures to look out for.Continue Reading

• Enterprise risk management team: Roles and responsibilities

  Every facet of an enterprise's operations is exposed to risk, requiring an all-encompassing risk management team composed of a diverse mix of corporate executives and managers.Continue Reading

• Trials of pandemic-driven enterprise tech modernization

  Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization.Continue Reading

• CIOs lead digital transformation as pilots, co-pilots, engineers

  According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change.Continue Reading

• 3 keys to transforming your business with hyperautomation

  The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach.Continue Reading

• Inside look at Equifax's $1.5B digital transformation journey

  A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more.Continue Reading

• Can tech self-correct the skills gap by upskilling employees?

  You'll need a rock-solid L&D; plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know.Continue Reading

• A CIO's guide to legacy system modernization

  For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise.Continue Reading

• What is the hidden cost of maintaining legacy systems?

  One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today.Continue Reading

• 4 tips for CIOs managing agile teams

  By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started.Continue Reading

• Permissioned vs. permissionless blockchains: Key differences

  Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies.Continue Reading

• Technology is the easy part, it's the process of change that's hard

  CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation.Continue Reading

• An adequacy audit checklist to assess project performance

  Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started.Continue Reading

• Rethink IT performance management with a simplified, objective approach

  Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach.Continue Reading

• 4 benefits of cross-functional agile teams

  As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments.Continue Reading

• National Grid CIO champions data-driven business strategy

  Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth.Continue Reading

• CIO role post-pandemic is 'opportunity of a lifetime'

  What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models.Continue Reading

• Hybrid care is healthcare's future

  Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed.Continue Reading

• Replacing vs. maintaining legacy systems

  As CIOs embrace more digital technologies, it's important that they determine the current status of their legacy systems and whether it's worth upgrading or maintaining them.Continue Reading

• Managing cybersecurity during the pandemic and in the new digital age

  Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team.Continue Reading

• 4 IT contract negotiation strategies to drive value in 2021

  To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers.Continue Reading

• Turning data into actionable insights with machine learning

  To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows.Continue Reading

• 5 ways to gain the financial benefits of cloud computing

  For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way.Continue Reading

• The importance of culture in digital transformation

  Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground.Continue Reading

• How to measure and improve digital transformation ROI

  Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. These 9 tips will help.Continue Reading

• 4 tips on how to reduce IT infrastructure costs

  As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs.Continue Reading

• Digital adoption a key success factor for organizations post-pandemic

  Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why.Continue Reading

• 7 IT cost optimization strategies for CIOs

  We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations.Continue Reading

• 5 technology strategy tips for higher education CIOs

  Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions.Continue Reading

• How improving your math skills can help in programming

  Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked.Continue Reading

• How to create a proof of concept with 6 free templates

  What is a proof of concept and how can it be beneficial to an organization? Here we dive into the importance of writing a POC, along with a list of free templates to help get started.Continue Reading

• 5 strategies to deliver customer service in information technology

  Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees.Continue Reading

• The benefits of CIO dashboards and tips on how to build them

  CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one.Continue Reading

• 7 free GRC tools every compliance professional should know about

  All organizations need to meet a variety of regulatory compliance requirements, but they don't all have the budget for GRC software. Learn about seven free, open source options.Continue Reading

• 5 ways to keep developers happy so they deliver great CX

  Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers.Continue Reading

• Link software development to measured business value creation

  Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading

• 5 digital transformation success factors for 2021

  With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead.Continue Reading

• How does bureaucracy affect business? It's complicated

  In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage.Continue Reading

• Enterprise execs talk post-pandemic strategy

  At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far.Continue Reading

• How automated help desk tools can drive remote productivity

  Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading

• CIOs: Nominate your IT services partner for project award

  Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization.Continue Reading

• Top 5 CI/CD best practices for CIOs to follow

  If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program.Continue Reading

• Communication best practices for companies during COVID-19

  Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated.Continue Reading

• How automated discovery tools can ensure cloud migration success

  Organizations planning a large-scale cloud migration should consider using automated discovery tools to not only accelerate the process but also reduce costs and operational risks.Continue Reading

• How to develop a technology strategy

  Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading

• COVID-19 jolts tech spending, spurs more flexible vendor terms

  IT spending by companies in the early days of COVID-19 quickly turned to cost-cutting. Learn how vendors responded with new terms and aggressive discounting for new business.Continue Reading

• 8 ways CIOs can help companies emerge strong after COVID-19

  We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy.Continue Reading

• During digital transformation, CIOs are the secret weapon

  Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business.Continue Reading

• What CIOs need to know about hardening IT infrastructure

  Infrastructure hardening is an ongoing, proactive way of life for CIOs and their IT teams. Here, we provide guidance to ensure that hardening is planned and implemented successfully.Continue Reading

• Ensuring your cybersecurity teams are helping the business

  Business leaders need to review how they're handling cybersecurity oversight. Are leaders asking the right questions and understanding how their cybersecurity program currently works?Continue Reading

• Integrating AI and blockchain technologies in the enterprise

  In his new book, Ganesh Prasad Kumble explores the impact of AI on blockchain applications and the value the combination of the two technologies can bring to the enterprise.Continue Reading

• MSP roles and responsibilities are undergoing rapid change -- here's why

  It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success.Continue Reading

• How machine learning model management plays into AI ethics

  In the first episode of the 'Today I Learned' podcast, we're exploring the topic of ethical AI with insights from Scott Zoldi, the chief analytics officer at FICO.Continue Reading

• Top 5 executive soft skills CIOs need to lead today

  To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading

• 4 data science project best practices to follow

  Two data scientists provide valuable insight on how data science projects should work within the enterprise and the challenges data teams commonly run into.Continue Reading

• How to ensure cybersecurity and business continuity plans align

  We're diving into how and why organizations should have a collection of emergency-focused plans in place that can interact with each other if a cybersecurity attack occurs.Continue Reading

• Rooting out racism in AI systems -- there's no time to lose

  A confluence of events has made this the right time for enterprises to examine how racism gets embedded in AI systems. Is your leadership up to the challenge?Continue Reading

• How to maintain cybersecurity remotely during the pandemic

  In the second 2020 MIT Sloan CIO Digital Learning Series, a panel of IT security leaders discussed how they are keeping their organizations secure in a COVID-19 environment.Continue Reading

• How compliance provides stakeholders evidence of success

  Company stakeholders know the importance of corporate compliance. Here's why gauging compliance stakeholders' expectations helps ensure regulatory processes will satisfy them.Continue Reading

• The contradiction of post COVID-19 risk management

  Security vs. usability is always a constant struggle for security teams. The rapid change to remote access during the pandemic has forced companies to revisit their risk management approach.Continue Reading

• Why ISO 56000 Innovation Management matters to CIOs

  CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture.Continue Reading

• Why SLA compliance should be top of mind for IT leaders

  Service-level agreements are critical to measuring agreed-upon metrics and ensuring accountability of both parties. Learn more about the importance of SLA compliance in IT.Continue Reading

• 3 types of phishing attacks and how to prevent them

  Phishing is the most common type of social engineering attack. Here is a list of the most common phishing attacks, how they wreak havoc on a business and how to protect against them.Continue Reading

• Where ISO certification fits in a risk mitigation strategy

  Thomas Johnson explores why ISO certification helps organizations as part of their risk mitigation strategy in business continuity planning as companies adjust to the new normal.Continue Reading

• How to effectively manage your IT team working from home

  For IT staff to be able to work and provide support for other employees in a remote setting, organizations must first ensure they have the proper setup and infrastructure in place.Continue Reading

• Why IT leaders need to be aware of deepfake security risks

  While IT security leaders are not yet the target of deepfake attacks, with the increased use of AI, it's important they consider how it can be of harm to the enterprise.Continue Reading

• Top 7 edge computing challenges in the enterprise

  While organizations are seeing the benefits of bringing data closer to the edge, there are some challenges that come with edge computing that IT leaders should be aware of.Continue Reading

• Prep a compliance audit checklist that auditors want to see

  Think your enterprise is ready for its compliance audit? Check off key points in this compliance audit preparation checklist to ensure it has all the resources needed to help auditors do their job.Continue Reading

• 4 ways CIOs can reduce IT costs through third-party spending

  We've identified the top four ways in which CIOs can drive IT cost savings within their organizations -- in order of low to high -- through their third-party spending.Continue Reading

• Post COVID-19 strategies for CIOs on leading through crisis

  To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness.Continue Reading

• Workplace of the future undergoes last-minute alterations

  Future of work plans entailed offices that fostered better employee engagements and productivity, while accommodating a small remote workforce. COVID-19 changed all that.Continue Reading

• Return-to-office plans stress safety, security, collaboration

  As offices reopen amid myriad safety measures in COVID-19's wake, companies work to maintain continuity and productivity with their office and remote workforces.Continue Reading

• IoT compliance standards and how to comply

  To address IoT security concerns, it is critical for IT leaders to adhere to IoT compliance standards. Learn more about IoT compliance and its IT-relevant standards.Continue Reading

• How CIOs can achieve cloud cost savings in 3 steps

  With this three-pronged cloud savings framework, organizations can alleviate the enterprise IT cost pressures they're experiencing as a result of the pandemic in as little as 30 days.Continue Reading

• 3 CIOs talk driving IT strategy during COVID-19 pandemic

  At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery.Continue Reading

• COVID-19 speeds up future-of-work plans for companies

  Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success.Continue Reading

• Why is innovative leadership essential in the workplace?

  Mark McClain, co-founder and CEO of SailPoint, discusses how he became an innovative leader in business today and how it helped create a collaborative environment in the workplace.Continue Reading

• SailPoint CEO drives leadership values in the workplace

  Sometimes, it's not just about the technology. In his book, Mark McClain dives into the importance of generating a people-centered culture where values are core to organizational success.Continue Reading

• COVID-19 has made companies revisit their cloud migration strategy

  Your company may have put projects on hold as we survive the pandemic, but it could also be a good time to consider revising your cloud strategy to improve agility. Preparing now can help you ramp up more quickly as the economy recovers.Continue Reading

• Know how to secure your home network while working from home

  Employees need to know how to properly protect their home networks as they work remotely, including setting policies for security, passwords, disaster recovery and more.Continue Reading

• Involve your security team in the decision-making process

  It's time for businesses to include security teams in project planning -- even when it's not cybersecurity related -- because their experience provides diverse insights that might otherwise be missed.Continue Reading

• CIO strategies for COVID-19 require new long-term IT planning

  CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments.Continue Reading

• Ensure IAM compliance by wielding key controls and resources

  IAM compliance is a top priority for CIOs. Read up on IAM standards and regulations, and learn how to implement IAM controls to best stay compliant.Continue Reading