Unified communications
Unified communications (UC) is an umbrella term for the integration of multiple enterprise communication tools -- such as voice calling, video conferencing, instant messaging (IM), presence, content sharing, etc. See complete definition.
News : Unified communications
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February 24, 2022
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Feb'22
Workers demand universal high-performance broadband to succeed with hybrid work
Cisco Broadband Index finds just more than two-fifths of UK workers now rely on their home internet to work from home or run their own business, but almost three-quarters think broadband services need to dramatically improve to enable them to work ...
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February 23, 2022
23
Feb'22
IT leaders primed to drive innovation and hybrid work
As organisations move beyond the pandemic, survey shows IT leaders are being given greater levels of responsibility
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February 22, 2022
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Feb'22
Mondelēz moves global operations to digital workspace with Orange Business Services
Snack giant transforms legacy infrastructure to digital platform, enabling communication and collaboration on a global scale, with analytics and AI used to improve customer experience and personalise service for employee workplace needs
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February 21, 2022
21
Feb'22
Zoom gains NCSC Cyber Essentials Plus and NHS security badges
Video platform Zoom has added a number of UK-specific cyber certifications to help it demonstrate its platform is safeguarded against common threats
In Depth : Unified communications
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Hybrid working in the metaverse Â
Few topics have attracted more headlines over the past year than hybrid work and the metaverse. How can these realities fit together and become productive in the new normal of work? Continue Reading
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What does 2022 have in store for hybrid working?
The Omicron coronavirus variant has brought a return of working restrictions. Can we be optimistic about the resilience of organisations as they try to get the best out of their workforce? Continue Reading
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Avoiding the two-tier workforce in the third workplace
The new world of hybrid working is sometimes referred to as the third workplace. Yet just as firms are having to deal with the ‘great resignation’, they are in danger of unwittingly creating a two-tier workforce Continue Reading
Blog Posts : Unified communications
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Companies need to embrace voice to promote empathy and intentionality at work
This is a guest blogpost by Oliver Palihes, CEO at Aircall. It seems that, in recent years, messaging and video have become the de facto modes of communication for businesses looking to optimise ... Continue Reading
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Bethlehem placed in Tier 3: Inns closed. Herodian enforcement
A new variant of Covid has been detected among infants in the Bethlehem area. After receiving intelligence from a committee of experts, King Herod has decreed that all hospitality facilities will ... Continue Reading
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Remote working works - and can herald a post-pandemic social revolution
Amid all the uncertainty and fear of the coronavirus pandemic, within the tech world surely one longstanding myth has been dismissed forever – the idea that remote working and employee productivity ... Continue Reading
Opinion : Unified communications
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Flexible working hours the key for increased productivity
With flexible working shifting from being a privilege to a necessity, company leaders must ensure their workers have a high-quality network service, efficient resources, hardware and cloud services, says Whit Andrews, distinguished research vice-president at Gartner Continue Reading
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Security Think Tank: It’s time to secure the collaboration revolution
After a year of unprecedented disruption thanks to Covid-19, it looks like remote working is set to remain with us for now, which means security strategies will change in 2021. What will this change look like, and what tools and services will be selling like hotcakes? Continue Reading
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How AXA Investment Managers supports user experience through the ‘confinement’
The head of AXA IM’s proximity services discusses the importance of creating a digital experience during the lockdown in France Continue Reading
Videos : Unified communications
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How to select a UCaaS provider amid market volatility
As mergers and acquisitions swirl around the UCaaS market, organizations need to inspect potential vendors' long-term financial stability and product roadmaps.