Business Productivity

Comcast Business is offering businesses Amazon Chime Pro services free until October 31, 2020. With Amazon Chime, Comcast Business provides enterprise-grade online meetings and video conferencing without requiring an Amazon Web Services or Comcast Business account for the trial. Amazon Chime Pro from Comcast Business is a unified communication service to meet, chat, and collaborate […]

The return of employees to physical offices highlights the need for touch-free and voice-controlled meeting rooms. Even before the COVID-19 pandemic, Gartner predicted that “by 2022, 40% of formal meetings will be facilitated by virtual concierges and advanced analytics.”[i] While Echo devices can be used in meeting rooms, Alexa for Business is easier to deploy […]

Amazon Web Services and Salesforce are further strengthening their global strategic partnership by announcing the use of the Amazon Chime SDK to power video communications in the new Salesforce Anywhere application. Announced at TrailheaDX 2020, Salesforce Anywhere is a new app to enable more effective collaboration embedded within Salesforce. The Amazon Chime SDK will enable […]

We introduced Amazon Chime SDKs for iOS and Android to supplement the Amazon Chime SDK for JavaScript. This provides application developers native choices when integrating audio, video, and screen share sharing sessions into their own applications. In addition to providing methods to access the Amazon Chime SDK media services and local audio and video devices, the Amazon Chime […]

As companies plan to reopen offices, the well-being of employees is the highest priority. Ensuring users can communicate and collaborate comfortably in the workplace is top of mind for many leaders. Alexa for Business provides a safe, hands-free way to interact with shared meeting room devices, such as touchscreens, lighting, and thermostats. For example, after […]

Amazon Chime is a meetings and video conferencing service. Developers can use the same communications infrastructure to add audio, video, and screen sharing capabilities directly to their applications using the Amazon Chime SDK. Since the launch of the Amazon Chime SDK at re:Invent 2019, many of our customers have been using the SDK to embed […]

Using Amazon Chime SDK meetings, you can create a custom meeting application for users to start or join calls over web browsers or mobile. However, you may also seek to support callers from Public Switched Telephone Networks (PSTN) phones dialing in to your Amazon Chime SDK meetings. This may include callers that have weak or […]

On April 6, we released Amazon Chime proxy phone sessions. Developers can now easily enable two users to call or text for up to twelve hours, without requiring users to share their personal phone numbers. Instead of reaching each other using personal phone numbers, they use a number provided on demand by Amazon Chime proxy phone […]

Alexa for Business Directory enables customers to create contacts and address books that give their end users hands-free calling from Alexa devices in their office. Currently, Alexa for Business administrators enter contacts manually, create an address book, and then assign contacts to the address book. Using this method to create hundreds of contacts becomes impractical. […]

How I set-up my home for remote work and used Alexa for Business work-based features on my Echo devices to boost my work-from-home productivity Last year, when I joined the Alexa for Business team as the East Coast representative based out of New York City, I transitioned to working remotely from home in the mornings. […]