Einstein Platform

As an #AwesomeAdmin, you know the many benefits of automating business processes with flows. But, what if you could encourage/help automate actions that your users might want to do in context? With Einstein Next Best Action, we can champion user productivity by guiding our users on the most optimal course of action based on business […]

AI is here. In the Fourth Industrial Revolution, #AwesomeAdmins, developers, business users, and even your kids have likely come in contact with Artificial Intelligence in some form or another. But, it doesn’t have to be scary (we’ve already disproved the theory about killer robots), and it doesn’t have to be overwhelming either. When it comes […]

While it may seem that artificial intelligence is a future state, it’s here now. AI is deeply embedded in our personal lives, from the recommendations Amazon gives us when we’re shopping, to Gmail finishing sentences before we’re able to type them! Business is following rapidly, leveraging AI to improve efficiency and customer experience. Salesforce Einstein […]