Becton Dickinsonâs partnership with Microsoft to improve patient care
has-video
false
has-bgcolor
true
has-link
true
float
right
- Microsoft Digital Advisory Services
- To succeed in the Digital Era, organizations turn to Microsoft Digital Advisory Services. Our Digital Advisors partner with you to drive a program of change to build the digital business, empowering you to reach your digital aspirations.
background-color
#0078d7
video-type("msn" or "youtube")
msn
video-position("left" or "right")
right
video-title
the video title
font-color
#fff
- Our approach
- Book of dreamsIf your organization is ready to set out on its digital journey, Microsoft Digital Advisory Services can help you create an aspirational plan that formalizes a digital visionâyour Book of Dreams.
- Digital dream teamDigital Advisors work with your organization to identify new opportunities, creating and refining scenarios and associated customer and employee experiences. To address digital hotspots, they assemble and work with your organizationâs digital transformation teamâyour Digital Dream Team.
- Digital dream factoryAs your organization reimagines the experiences it offers, Digital Advisors help the transformation team develop a roadmap that becomes the starting point for your organizationâs digital innovation labâyour Digital Dream Factory.
background-color
rgb(222,235,247)
video-position ("left" or "right")
left
video-type ("msn" or "youtube" or "img")
msn
video-title
template title
font-color
#000
- âIâm proud about how we changed the entire culture of this institution. Thereâs been a change in how the citizens see us, how the judges feel, how the people who work in the office and serve the population feel. The negative feelings of the past have converted into positive.âChief Information OfficerState Court of Justice of Sao Paulo
- âWe can create a one-to-one relationship with fans around the planet with the Microsoft solution, connecting this huge community of people and making the experience of being a supporter of Real Madrid much better.âChef Executive OfficerReal Madrid C.F.
- âOur TotalCare maintenance program was revolutionary in the â90s, so weâre pioneers ourselves, and by collaborating with a fellow pioneer like Microsoft, we can absolutely bring innovative digital solutions to airlines now.âHead of Marketing for Services, Civil Aerospace DivisionRolls-Royce
- âWith a good partner like Microsoft, we never need to think about the technology. We can tell our story and focus on our customer.âSenior Vice President Marketing and Customer ExperienceVirgin Atlantic
- âWorking with technology seems to us to be the only way to develop a new business model so that we can deliver services to help people live longer, independent lives.âICT Business Development ManagerKent County Council
background-color
#17234d
cycle-time
3000
is-video
false
Digital is business
In the Digital Era, if you transform, you succeed. Microsoft Digital Advisory Services can get you started on your digital
journey.
Engage your customers
In the Digital Era, you compete for the trust and limited attention of your customers. You gain insight into customers' habits and preferences, enabling actionable customer segmentation, more informed interactions, and new opportunities for targeted product offerings and cross-selling. You create apps that provide relevant, personalized, and seamless experiences, regardless of how and when your customer interacts with you.
Optimize your operations
Once you are a digital business, you start to use data and software to optimize your supply chain, enable near-instantaneous direct-to-consumer fulfillment, adjust pricing in real time, optimize logistics, and lower overhead. You reduce errors by using sensors, drones, and other technologies that connect the physical and the digital.
Empower your employees
You recruit and retain digital-savvy employees that use information to positively impact individual, team, and company performance. You sense, collect, organize, maintain, and process data so that employees can lead innovation, make informed decisions, and design business processes. You use technology to create seamless employee experiences for HR, procurement, and other internal interaction workflows. Most importantly, you change the way people work so that your digital transformation advantages can be realized.
Transform your products
As a digital organization, you create new revenue streams that would have been unimaginable years ago. You stay ahead of your digital native competitors by using your assetsâyour physical presence and breadth of operationsâas an advantage as you capture the value of the Digital Era.
Transformation requires a new mindset
For the first time in many decades, technology has outpaced the evolution of business processes. In the past, manufacturing and operations were linear processes. Organizations focused on the customer at the end of the sales cycle. They lacked the ability to center the entire manufacturing process around the customer and support an ongoing relationship. Now, the proliferation of the cloud and big data has freed manufacturers to recast their processes and produce smart, continually connected products that deliver real value and strengthen customer engagement.
