Microsoft’s Internet of Things blog
<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"
xmlns:content="http://purl.org/rss/1.0/modules/content/"
xmlns:wfw="http://wellformedweb.org/CommentAPI/"
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:atom="http://www.w3.org/2005/Atom"
xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
>
<channel>
<title>Internet of Things</title>
<atom:link href="https://blogs.microsoft.com/iot/feed/" rel="self" type="application/rss+xml" />
<link>https://blogs.microsoft.com/iot</link>
<description>Microsoft Internet of Things Blog</description>
<lastBuildDate>Thu, 25 May 2017 15:14:55 +0000</lastBuildDate>
<language>en-US</language>
<sy:updatePeriod>hourly</sy:updatePeriod>
<sy:updateFrequency>1</sy:updateFrequency>
<generator>https://wordpress.org/?v=4.7.5</generator>
<site xmlns="com-wordpress:feed-additions:1">77982353</site> <item>
<title>The Internet of Things begins with a secure foundation today</title>
<link>https://blogs.microsoft.com/iot/2017/05/18/the-internet-of-things-begins-with-a-secure-foundation-today/</link>
<pubDate>Thu, 18 May 2017 16:00:56 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Government]]></category>
<category><![CDATA[iot]]></category>
<category><![CDATA[Public Sector]]></category>
<category><![CDATA[Security]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=23164</guid>
<description><![CDATA[The Internet of Things (IoT) is becoming a part of daily life in every industry, and around the world. Governments and public sector organizations are … <a href="https://blogs.microsoft.com/iot/2017/05/18/the-internet-of-things-begins-with-a-secure-foundation-today/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>The Internet of Things (IoT) is becoming a part of daily life in every industry, and around the world. Governments and public sector organizations are monitoring critical infrastructure, companies are optimizing their supply chains and driving growth, and business has access to more and more managed services that are lowering technical barriers and the cost of doing business. But IoT also opens the door to new types of criminal enterprise. And once a cybercriminal has gained access to a network, they can easily access every area of an individual’s life or a company’s operations.</p>
<p>It is our belief that government leaders must respond to this threat by helping establish IoT cybersecurity policies and guidelines. They are stewards of societal well-being, and as such they play a critical role in driving consensus within the tech industry, as well as working with other countries to enforce laws and bring cybercriminals to justice.</p>
<p>The industry must also do more, not only to build secure hardware and software solutions, but also to ensure that these far-reaching solutions are installed and operated in a secure manner. This requires the cooperation of manufacturers, developers, systems integrators, deployment specialists and operators.</p>
<div id="attachment_23173" style="width: 1061px" class="wp-caption aligncenter"><a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/05/IoT-blog.png"><img class="wp-image-23173 size-full" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/05/IoT-blog.png" alt="" width="1051" height="496" /></a><p class="wp-caption-text">The IoT ecosystem depends on key players with a diverse range of security capabilities — manufacturers and integrators, developers, deployers and operators.</p></div>
<p>Microsoft is committed to helping its customers keep their IoT solutions secure through an end-to-end approach that starts by incorporating sound practices and secure technologies from the ground up. Beyond that, safeguarding the vision of IoT requires collaboration, and ensuring its longevity starts by laying a foundation built on trust, open dialogue and a long-range view of what’s possible.</p>
<p>Read <a href="https://blogs.microsoft.com/on-the-issues/2017/05/15/securing-digital-transformation-iot-cybersecurity-policy/#sm.000m7ab8ws63eb810ru18959flb57">Paul Nicholas’ post</a> about Microsoft’s vision for cybersecurity and download the whitepaper, <a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/05/IoT_WhitePaper_5_15_17.pdf">Cybersecurity Policy for the Internet of Things</a>, to learn more.</p>
<p><a href="http://www.InternetofYourThings.com"><img class="aligncenter size-full wp-image-22980" src="https://mscorpmedia.azureedge.net/mscorpmedia/2018/03/ioytCTA_v4.png" alt="" width="250" height="50" /></a></p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">23164</post-id> </item>
<item>
<title>Microsoft Azure IoT Edge – Extending cloud intelligence to edge devices</title>
<link>https://blogs.microsoft.com/iot/2017/05/10/microsoft-azure-iot-edge-extending-cloud-intelligence-to-edge-devices/</link>
<pubDate>Wed, 10 May 2017 19:00:52 +0000</pubDate>
<dc:creator><![CDATA[Sam George]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Azure IoT]]></category>
<category><![CDATA[Azure IoT Edge]]></category>
<category><![CDATA[Internet of Things]]></category>
<category><![CDATA[Sandvik]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=23040</guid>
<description><![CDATA[As the Internet of Things continues to accelerate and businesses realize the immense benefits, the next breakthrough capability we’re providing is to enable IoT devices … <a href="https://blogs.microsoft.com/iot/2017/05/10/microsoft-azure-iot-edge-extending-cloud-intelligence-to-edge-devices/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>As the Internet of Things continues to accelerate and businesses realize the immense benefits, the next breakthrough capability we’re providing is to enable IoT devices <em>themselves</em> to evolve. In early IoT solutions, most IoT devices simply sent telemetry to and received commands from the cloud, with the logic that found insights in device telemetry residing in the cloud.</p>
<p>As billions of devices get connected and send trillions of messages, it makes sense to move some of the cloud intelligence out to IoT devices themselves. When IoT devices start running cloud intelligence locally, we refer to them as “IoT edge” devices. Enabling intelligence on IoT edge devices means enabling analytics and insights to happen closer to the source of the data, saving customers money and simplifying their solutions.</p>
<p>IoT edge devices range from small footprint devices (e.g. smaller than a Raspberry Pi) and gateways to industrial machines and autonomous vehicles. Instead of simply generating data and sending it to the cloud, these IoT edge devices can process and analyze data to gain insights, and then quickly act on them locally and autonomously. For example, a factory needs immediate response times to stop operations when an equipment failure is predicted by local intelligence, or to protect worker safety in the event of an accident.</p>
<p>While the benefits of edge intelligence are immense, the challenge it poses is how to develop, deploy and manage this cloud intelligence for IoT devices in a secure and scalable way. Microsoft has a long history of taking complicated technologies, simplifying them and making them broadly available so everyone can benefit.</p>
<p>Today, we are announcing <a href="https://azure.microsoft.com/campaigns/iot-edge/">Microsoft Azure IoT Edge</a>, a revolutionary set of capabilities that will extend our <a href="https://azure.microsoft.com/en-us/blog/azure-iot-gateway-sdk-general-availability-release/">existing IoT gateway offering</a> to continue our mission to simply IoT further. Azure IoT Edge is a capability spanning cloud and IoT edge devices that make it easy to securely distribute cloud intelligence locally. Azure IoT Edge is cross platform, running on both Windows and Linux, and on devices even smaller than a Raspberry Pi with as little as 128MB of memory.</p>
<p><strong>Enable cloud services at the edge</strong></p>
<p>Azure IoT Edge enables an ecosystem of Microsoft and third-party services at the edge to help you light up new IoT scenarios. Azure IoT Edge enables seamless deployment of cloud services such as:</p>
<ul>
<li><a href="https://azure.microsoft.com/en-us/services/machine-learning/">Azure Machine Learning</a></li>
<li><a href="https://azure.microsoft.com/en-us/services/stream-analytics/">Azure Stream Analytics</a></li>
<li><a href="https://azure.microsoft.com/en-us/services/functions/">Azure Functions</a></li>
<li>Artificial Intelligence, including <a href="https://azure.microsoft.com/en-us/services/cognitive-services/">Cognitive Services</a></li>
<li><a href="https://azure.microsoft.com/en-us/services/iot-hub/">Azure IoT Hub</a> communication and device management features</li>
</ul>
<p>Last month at Hannover Messe, <a href="https://azure.microsoft.com/en-us/blog/announcing-azure-stream-analytics-on-edge-devices-preview/">we announced Azure Stream Analytics on edge devices</a>, a new feature of Azure Stream Analytics. The service extends Microsoft’s unique streaming technology from the cloud down to devices that are running on Azure IoT Edge. Be sure to <a href="https://azure.microsoft.com/en-us/services/stream-analytics/">learn more</a> about Azure Stream Analytics on edge devices.</p>
<p><strong>Manage edge devices and services from the cloud</strong></p>
<p>You can manage devices and services running at the edge in the same cloud portal, making it easy to monitor and manage your IoT solution. Azure IoT Edge uses <a href="https://azure.microsoft.com/en-us/services/iot-hub/">Azure IoT Hub</a> to facilitate secure and scalable distribution of Microsoft and third-party services to edge devices. Once these services are running on Azure IoT Edge-enabled devices, you can manage both the devices and the services in the cloud using <a href="https://azure.microsoft.com/en-us/blog/enhancements-abound-in-general-availability-of-azure-iot-hub-device-management/">Azure IoT Hub Device Management capabilities</a>. This greatly simplifies the complexity of deployment, configuration, updates, and health monitoring of IoT solutions involving a varied set of devices.</p>
<p><strong>Simplify IoT solution development</strong></p>
<p>Azure IoT Edge also helps address the challenge faced by organizations to attract needed developer talent for building and maintaining end-to-end solutions. In a typical IoT implementation, organizations need hardware developers for programming IoT devices, software developers proficient in cloud technologies and developers with specialized programming language skills, such as in machine learning, stream analytics, and artificial intelligence.</p>
<p>With Azure IoT Edge, developers can use any programming languages including <a href="https://github.com/Azure/azure-iot-sdk-c">C</a>, <a href="https://github.com/Azure/azure-iot-sdk-node">Node.js</a>, <a href="https://github.com/Azure/azure-iot-sdk-java">Java</a>, Microsoft <a href="https://github.com/Azure/azure-iot-sdk-csharp">.NET</a>, and <a href="https://github.com/Azure/azure-iot-sdk-python">Python</a> to build and configure code. By using the same programming languages you use in the cloud to build and test your IoT applications and then deploy them to your edge devices, Azure IoT Edge greatly reduces development work required to build and maintain an IoT solution and its backend infrastructure.</p>
<p><strong>Reduce IoT solution costs</strong></p>
<p>Azure IoT Edge enables IoT devices to run cloud services, process data in near real-time, and communicate with sensors and other devices connected to them, even with intermittent cloud connectivity. By enabling processing, analytics and action to happen closer to the source of the data, Azure IoT Edge empowers you to make faster and smarter decisions, while reducing bandwidth costs by sending only critical information to the cloud for further analysis. You and your organization can decide what IoT data to capture and send to the cloud by programming your edge device to process data locally. Then, send only the data you need to store and analyze in the cloud. By reducing the amount of data you transmit from device to cloud, you’ll reduce bandwidth costs and costs associated with storing and analyzing data in other business applications—but still benefit from enhanced insights.</p>
<p><strong>Operate with offline and intermittent connectivity </strong></p>
<p>With Azure IoT Edge, edge devices can operate reliably and securely even when there is intermittent cloud connectivity. Once reconnected, edge devices automatically synchronize their latest state and continue to function seamlessly. Operations can continue even with unstable networks, for example a ship at sea where high bandwidth networks are only available once in port. While the ship is at sea, it may rely on a metered network which may be expensive or have no access to the Internet.</p>
<p><strong>Sign up for the latest information on Azure IoT Edge</strong></p>
<p>Azure IoT Edge is the next step in our vision of making edge devices smarter and more configurable. Microsoft launched the Azure IoT Gateway SDK over a year ago as a framework to create extensible gateway solutions. The SDK provided code that reduced the work required for developers to build and deploy gateway logic. Azure IoT Edge extends beyond gateways to include all edge devices and focuses on democratizing edge intelligence. Azure IoT Edge will empower organizations to make progress towards greater edge intelligence to enhance their IoT solutions and fuel their digital transformation.</p>
<p>Learn more and <a href="https://azure.microsoft.com/campaigns/iot-edge/">sign up</a> for the latest information on Azure IoT Edge.</p>
<p><strong>Check out other announcements</strong></p>
<p>As part of our on-going effort to simplify IoT development, we also announced additional Azure IoT related news at Microsoft Build for <a href="https://azure.microsoft.com/en-us/blog/enhancements-to-azure-iot-hub-improve-management-of-the-full-device-lifecycle/">Azure IoT Hub updates</a>, <a href="https://azure.microsoft.com/en-us/blog/announcing-kit-certification-for-microsoft-azure-certified-for-iot/">new kit certifications</a> for Microsoft Azure Certified for IoT and <a href="https://azure.microsoft.com/en-us/blog/microsoft-launches-azure-iot-technical-training-developers-can-start-quickly-with-iot/">new developer training courses</a>. Check out latest <a href="https://blogs.windows.com/business/?p=7138">Windows IoT news</a> at Build here.</p>
<p><strong>Microsoft IoT</strong></p>
<p>Microsoft has the most comprehensive IoT portfolio with a wide range of IoT offerings to meet organizations where they are on their IoT journey, including everything businesses need to get started — ranging from <a href="http://www.windows10foriot.com/">operating systems</a> for their devices, <a href="http://www.microsoft.com/en-us/internet-of-things/">cloud services</a> to control them, <a href="http://www.microsoft.com/en-us/cloud-platform/cortana-intelligence-suite">advanced analytics</a> to gain insights, and <a href="http://www.microsoft.com/en-us/dynamics365/field-service">business applications</a> to enable intelligent action. Microsoft is a founding member of the <a href="https://www.openfogconsortium.org/">OpenFog Consortium</a>, which focuses on advancing interoperability between cloud and edge. Microsoft is also a member of the Industrial Internet Consortium and OPC Foundation.</p>
<p><a href="https://blogs.microsoft.com/iot/2017/04/20/microsoft-simplifies-iot-further/">Read more</a> about how Microsoft is simplifying IoT to make it even more accessible to organizations interested in digital transformation.</p>
<p><a href="http://www.InternetofYourThings.com"><img class="aligncenter size-full wp-image-22980" src="https://mscorpmedia.azureedge.net/mscorpmedia/2018/03/ioytCTA_v4.png" alt="" width="250" height="50" /></a></p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">23040</post-id> </item>
<item>
<title>The real-time difference: How IoT is poised to transform your inventory management system</title>
<link>https://blogs.microsoft.com/iot/2017/05/03/the-real-time-difference-how-iot-is-poised-to-transform-your-inventory-management-system/</link>
<pubDate>Wed, 03 May 2017 16:00:04 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[consumer packaged goods]]></category>
<category><![CDATA[cpg]]></category>
<category><![CDATA[data analytics]]></category>
<category><![CDATA[iot]]></category>
<category><![CDATA[neal analytics]]></category>
<category><![CDATA[Retail]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22992</guid>
<description><![CDATA[Constantly shifting consumer preferences demand that retailers and consumer packaged goods (CPG) companies become agile. This means making ongoing decisions regarding stock, inventory, and production … <a href="https://blogs.microsoft.com/iot/2017/05/03/the-real-time-difference-how-iot-is-poised-to-transform-your-inventory-management-system/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>Constantly shifting consumer preferences demand that retailers and consumer packaged goods (CPG) companies become agile. This means making ongoing decisions regarding stock, inventory, and production changes quickly and in an informed way. Today, robust inventory optimization solutions help retailers make these decisions with SKU-by-SKU sales data and recommendations surfaced at the store level. This gives companies visibility each week into which stores or outlets are struggling, which SKUs are performing, and which are dead weight.</p>
<p>The latest solutions for inventory optimization are primed to take those insights even further, utilizing the Internet of Things (IoT). IoT integration into inventory optimization solutions promises significant benefits to retailers and CPG companies. As these solutions evolve, capturing real-time data in-store will help to automate planning, create more accurate forecasts, and enable retailers and CPG firms to go beyond retrospective data analytics.</p>
<p>Neal Analytics, a leading Microsoft partner, is constantly looking to the future with its inventory optimization solution. The forthcoming IoT capabilities of the Neal Analytics Inventory Optimization solution, built on Microsoft Cloud technology, combine revenue gains from more accurate forecasting with a real-time understanding of market preferences and the productivity boost of automated processes. Inventory Optimization is a part of Microsoft’s cloud solution portfolio for the retail and CPG industries and is available on Microsoft AppSource.</p>
<p><strong>IoT revolutionizes how retailers and CPG companies capture data insights</strong></p>
<p>Smart coolers, shelves, and racks are transforming the way retailers and CPG companies think about collecting data for their stores. Insight into the latest sales and inventory data helps businesses increase agility, enabling them to make decisions faster and adjustments in their supply chain right away. IoT technologies such as connected cameras and sensors built into shelves enable companies to see who their customers are and what products they respond to. These devices can deliver near-real-time data directly to back offices, maximizing share of shelf and tracking product stock. Sensors send alerts when items are out of stock and when the mix of products on a shelf or rack changes — a critical capability, as overstocks and out-of-stocks cost retailers $1.1 trillion globally every year.<a href="#_edn1" name="_ednref1">[i]</a></p>
<p>These racks and coolers can also assist with planogram compliance. Cameras by machines will have the ability to snap a display photo and upload it to the cloud, where intelligent recognition compares it to the planogram. Inventory optimization solutions can then provide actionable reports on planogram compliance and sales data within minutes. Reps can use these insights during store visits to make sure they are recommending the right SKUs and products to their customers at any given moment. Having this on-hand inventory data has been shown to help improve sales by 10 percent.<a href="#_edn2" name="_ednref2">[ii]</a></p>
<p>With IoT capabilities, retailers and CPG firms can gather data more quickly and accurately than ever before, enabling faster action when and where it’s most needed.</p>
<p><strong>A wealth of IoT data helps retailers and consumer goods companies improve and automate their processes</strong></p>
<p>The constant stream of data from IoT devices back to retailers and consumer goods companies makes it possible to uncover new operational insights. Inventory optimization solutions can take the vast amounts of data received and analyze it to produce actionable information, with SKU-by-SKU and store-by-store breakdowns. These detailed insights enable organizations to plan better, automate tasks, and be smarter about their use of employee time.</p>
<p>With IoT, inventory assessment for stores across an organization can become automatic and happen much more frequently. Currently, most retailers only conduct full stock counting once a year — and those counts are off on average by 25 percent.<a href="#_edn3" name="_ednref3">[iii]</a> An IoT-enabled inventory optimization solution can shift the assessment cadence to weekly or even daily.</p>
<p>The immediacy of inventory data with IoT allows for retailers and CPG organizations to make rapid decisions regarding planning and inventory changes. For instance, using IoT data, an inventory optimization solution can take out-of-stock alerts from a specific cooler, pinpoint the store, and automatically add that store to the daily route of a field seller so they can address the issue. Companies can automatically set up and shift forecasts based on current and historical product performance, as well as third-party data. They can then alter production calendars based on the most up-to-date forecasts and trends, ensuring maximized production efficiency.</p>
<p>Retailers can also use IoT data to automate in-store ordering. Field sellers can make order recommendations based on SKU data and previous purchase history, and then automatically sync those orders to customer profiles in a CRM system.</p>
<p>Check out the following resources to learn more:</p>
<ul>
<li><a href="https://appsource.microsoft.com/en-us/product/web-apps/neal_analytics.8066ad01-1e61-40cd-bd33-9b86c65fa73a?tab=Overview">Try Neal Analytics Inventory Optimization today</a> on <a href="https://appsource.microsoft.com/en-us/">Microsoft AppSource</a>.</li>
<li>Read more about how to <a href="https://hbr.org/2017/02/ai-is-going-to-change-the-8020-rule">go beyond retrospective data analytics</a>.</li>
<li>Learn how IoT and data collection can <a href="https://enterprise.microsoft.com/en-us/articles/industries/retail-and-consumer-goods/what-does-iot-mean-for-retail-execution-more-time-back-fewer-surprises-and-less-trips/">improve retail execution</a>.</li>
<li>See Microsoft’s cloud solution portfolio for the retail and CPG industries, including <a href="https://appsource.microsoft.com/en-us/product/web-apps/afs.094f18d0-7f28-4a0d-bdbb-61172800444b?tab=Overview">AFS Retail Execution</a>, <a href="https://appsource.microsoft.com/en-us/product/web-apps/afs.fa9fc926-3bc3-43dd-becd-3ef41b52c10b?tab=Overview">AFS POP Retail Execution</a>, <a href="https://appsource.microsoft.com/en-us/product/web-apps/plexure.c82dc2fc-817b-487e-ae83-1658c1bc8ff2?tab=Overview">Plexure Retail Personalization</a>, and <a href="https://www.microsoft.com/en-us/dynamics365/operations">Dynamics 365</a>.</li>
</ul>
<p><a href="http://www.InternetofYourThings.com"><img class="aligncenter size-full wp-image-22980" src="https://mscorpmedia.azureedge.net/mscorpmedia/2018/03/ioytCTA_v4.png" alt="" width="250" height="50" /></a></p>
<p><a href="#_ednref1" name="_edn1">[i]</a> <a href="http://www.nbcnews.com/business/business-news/retailers-face-growing-out-stock-overstock-return-costs-n471326">http://www.nbcnews.com/business/business-news/retailers-face-growing-out-stock-overstock-return-costs-n471326</a><br />
<a href="#_ednref2" name="_edn2">[ii]</a> EKN 2016<br />
<a href="#_ednref3" name="_edn3">[iii]</a> <a href="http://www.computerworld.com/article/2934353/retail-it/what-is-behind-retails-1-1-trillion-inventory-losses.html">http://www.computerworld.com/article/2934353/retail-it/what-is-behind-retails-1-1-trillion-inventory-losses.html</a></p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22992</post-id> </item>
<item>
<title>Microsoft simplifies IoT further</title>
<link>https://blogs.microsoft.com/iot/2017/04/20/microsoft-simplifies-iot-further/</link>
<pubDate>Thu, 20 Apr 2017 16:00:21 +0000</pubDate>
<dc:creator><![CDATA[Sam George]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Connected Factory]]></category>
<category><![CDATA[edge analytics]]></category>
<category><![CDATA[Hannover Messe]]></category>
<category><![CDATA[Industrie 4.0]]></category>
<category><![CDATA[IoT security]]></category>
<category><![CDATA[IoT simplified]]></category>
<category><![CDATA[Manufacturing]]></category>
<category><![CDATA[Microsoft IoT Central]]></category>
<category><![CDATA[SaaS]]></category>
<category><![CDATA[SMB]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22545</guid>
<description><![CDATA[The Internet of Things (IoT) is quickly becoming a critical aspect of doing business. In the same way that web, mobile and cloud technologies have … <a href="https://blogs.microsoft.com/iot/2017/04/20/microsoft-simplifies-iot-further/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>The Internet of Things (IoT) is quickly becoming a critical aspect of doing business. In the same way that web, mobile and cloud technologies have powered digital transformation, IoT is the next big catalyst.</p>
<p>Yet while IoT brings a new set of benefits for companies that want to keep an edge on their competition, it brings challenges too — IoT solutions can still be complex, and a shortage of skills makes it difficult for everyone to take advantage of this new innovation. To help solve those challenges and simplify IoT, Microsoft is announcing some new technologies and solutions this week.</p>
<p><strong>Announcing Microsoft IoT Central, a new SaaS solution to simplify IoT</strong></p>
<p>Today, Microsoft is announcing <a href="https://www.microsoft.com/en-us/internet-of-things/iot-central-saas-solutions" target="_blank">Microsoft IoT Central</a>, a new software-as-a-service (SaaS) offering that reduces the complexity of IoT solutions. Microsoft IoT Central is a fully managed SaaS offering for customers and partners that enables powerful IoT scenarios without requiring cloud solution expertise.</p>
<p>Built on the Azure cloud, Microsoft IoT Central simplifies the development process and makes it easy and fast for customers to get started, making digital transformation more accessible to everyone.</p>
<p>Microsoft IoT Central will be available along with our existing platform-as-a-service (PaaS) solution, <a href="http://www.microsoft.com/en-us/internet-of-things/azure-iot-suite" target="_blank">Azure IoT Suite</a>, which enables deep customization and full control. This new IoT SaaS offering has the potential to dramatically increase the speed at which manufacturers can innovate and bring new products to market, as well as lower the barriers to creating IoT solutions that generate new revenue opportunities and better experiences for customers.</p>
<p>Microsoft IoT Central will be rolling out more publicly over the coming months. Check out <a href="https://www.microsoft.com/en-us/internet-of-things/iot-central-saas-solutions" target="_blank">MicrosoftIoTCentral.com</a> to sign up for essential content and updates.</p>
<p><strong>Microsoft Azure IoT Suite Connected Factory</strong></p>
<p>For customers and partners with cloud solution expertise, Microsoft is continuing to invest in our existing PaaS offering, Microsoft Azure IoT Suite. At the <a href="http://www.hannovermesse.de/home" target="_blank">Hannover Messe</a> industrial show next week, Microsoft is introducing a new preconfigured solution in the Azure IoT Suite: <a href="https://www.microsoft.com/en-us/internet-of-things/azure-iot-suite" target="_blank">Connected Factory</a>, which helps accelerate a customer’s journey to Industrie 4.0 and makes it easy to connect on-premises OPC UA and OPC Classic devices to the Microsoft cloud and get insights to help drive operational efficiencies. In addition, it enables customers to securely browse and configure factory devices from the cloud.</p>
<p>We have partnered with several industry leaders in the OPC UA ecosystem that have built turnkey gateway solutions which have the Azure connectivity used by this solution already built in and require close to zero configuration. These partners include <a href="https://www.unified-automation.com/" target="_blank">Unified Automation</a>, <a href="https://company.softing.com/en/startpage.html" target="_blank">Softing</a> and <a href="https://www.hpe.com/us/en/servers/edgeline-iot-systems.html" target="_blank">Hewlett Packard Enterprise</a>.</p>
<p>For more on the connected factory and what it enables for customers and partners, see the <a href="http://www.microsoft.com/en-us/internet-of-things/azure-iot-suite" target="_blank">Azure IoT Suite</a> home page, along with this <a href="https://azure.microsoft.com/en-us/blog/azure-iot-suite-connected-factory-now-available/" target="_blank">technical blog post</a> and our <a href="https://cloud-platform-assets.azurewebsites.net/connected-factory" target="_blank">Six Step Framework to Connected Factory white paper</a> and <a href="http://www.microsoftazureiotsuite.com/demos/connectedfactory" target="_blank">demo</a>.</p>
<p><strong>Microsoft Azure Time Series Insights</strong></p>
<p>IoT devices and sensors send data in a time-based fashion, and a critical requirement of IoT solutions is to find anomalies and trends in this data. But until now, companies have had to hire partners or staff experts to mine the data for insights.</p>
<p>Today, Microsoft is announcing a new service: Azure Time Series Insights, a fully managed analytics, storage and visualization service that makes it simple to interactively and instantly explore and analyze billions of events from an IoT solution.</p>
<p>Azure Time Series Insights provides a global view of data across various event sources so companies can quickly validate their IoT solutions and avoid costly downtime of mission-critical devices. It helps organizations discover hidden trends, spot anomalies, and conduct root-cause analysis in near real time, all without writing a single line of code through its simple and intuitive user experience. In addition, it provides rich APIs to enable companies to integrate its powerful capabilities into their existing workflows and applications.</p>
<p>Microsoft IoT Central and the Azure IoT Suite connected factory preconfigured solution both leverage the new Azure Time Series Insights service now available in preview.</p>
<p>Companies and partners like thyssenkrupp Elevator and Codit are already leveraging Time Series Insights to drive cost reduction and meet customer needs. To learn more, read our <a href="https://azure.microsoft.com/en-us/blog/announcing-azure-time-series-insights/preview/" target="_blank">technical blog</a> and sign up for the <a href="https://insights.timeseries.azure.com/" target="_blank">Azure Time Series Insights preview</a> today.</p>
<p><strong>Microsoft Azure Stream Analytics on edge devices</strong></p>
<p>Although many developers are already benefiting from connecting IoT devices directly to the cloud, some scenarios require edge intelligence to get the most out of the IoT solution. In 2016, Microsoft launched the <a href="http://azure.microsoft.com/en-us/services/iot-hub/iot-gateway-sdk/" target="_blank">Azure IoT Gateway SDK</a>, which enables developers and ISVs to easily build and deploy gateway intelligence tailored to their specific scenario.</p>
<p>Today, Microsoft is announcing the preview of <a href="http://azure.microsoft.com/en-us/services/stream-analytics/" target="_blank">Azure Stream Analytics</a> on edge devices, a new feature of Azure Stream Analytics that extends the benefits of this unique streaming technology from the cloud down to the device level.</p>
<p>Azure Stream Analytics on edge devices has the same unified cloud-managed experience for stream analytics running across edge devices and the cloud. This approach enables organizations to use streaming analytics in scenarios where connectivity to the cloud is limited or inconsistent, but the need for quick insight and proactive actions are essential to run the business.</p>
<p>To learn more, read our <a href="http://go.microsoft.com/fwlink/?linkid=845540" target="_blank">technical blog post</a> and sign up for the <a href="https://microsoft.qualtrics.com/jfe/form/SV_0oknoIujzm1haOV" target="_blank">Azure Stream Analytics preview</a> today.</p>
<p><strong>Microsoft Azure IoT Hub Device Provisioning service</strong></p>
<p>Microsoft is continuing our commitment to reducing the complexity and time required to get started with IoT. The new <a href="http://azure.microsoft.com/en-us/services/iot-hub/" target="_blank">Azure IoT Hub</a> Device Provisioning service simplifies the enrollment process, enabling organizations to automatically register and provision their devices to IoT Hub in a secure and scalable way while saving time and resources. Device Provisioning will work with any type of IoT device already supported by Azure IoT Hub.</p>
<p>Devices running <a href="http://developer.microsoft.com/en-us/windows/iot" target="_blank">Windows 10 IoT</a> operating systems will enable an even easier way to connect to Device Provisioning via a client application that OEMs can include in the device unit. With Windows 10 IoT, customers can get a zero-touch provisioning experience, eliminating configuration and provisioning hassles when onboarding new IoT devices that connect to Azure services.</p>
<p>When combined with <a href="https://blogs.windows.com/buildingapps/2017/04/07/managing-windows-iot-core-devices-azure-iot-hub/#rXvSF6oJDGZUaThw.97" target="_blank">Windows 10 IoT support for Azure IoT Hub device management</a>, the entire device lifecycle management is simplified through features that enable device reprovisioning, ownership transfer, secure device management, and device end-of-life management. You can learn more about Windows IoT device provisioning and device management details by visiting <a href="https://developer.microsoft.com/en-us/windows/iot/docs/azuredm" target="_blank">Azure IoT Device Management</a> and reading our <a href="https://azure.microsoft.com/en-us/blog/announcing-new-functionality-to-automatically-provision-devices-to-azure-iot-hub/" target="_blank">technical blog</a>.</p>
<p><strong>Security partners bring silicon to the age of IoT</strong></p>
<p>Microsoft’s commitment to leadership in IoT security continues, and today we are announcing Azure IoT support for a wide variety of hardware and standards to strengthen our commitment to IoT security.</p>
<p>Azure IoT now supports the industrywide security standards Device Identity Composition Engine (DICE) and Hardware Security Module (HSM). The DICE standard enables manufacturers to use silicon gates to create device identification based in hardware, making security hardware part of the DNA of new devices from the ground up. HSMs are the core security technology used to secure device identities and provide advanced functionality such as hardware-based device attestation and zero-touch provisioning.</p>
<p>Microsoft is also announcing partnerships with <a href="http://www.micron.com/" target="_blank">Micron</a>, <a href="http://www.st.com/" target="_blank">STMicro</a> to support various types of silicon leveraging HSM and DICE security technologies and <a href="https://developer.spyrus.com/azure-iot-hub/" target="_blank">Spyrus</a> to support HSM as part of SD and USB storage devices.</p>
<p>Next week at Hannover Messe, Microsoft will showcase how the device identification and attestation model can be used to protect IoT devices large and small by allowing for automatic device registration and assignment to IoT Hub as soon as the device is turned on — automating an authentication and provisioning process to save time for IoT implementations. Hardware from <a href="http://www.micron.com" target="_blank">Micron</a> and <a href="http://www.st.com" target="_blank">STMicro</a> will be on display.</p>
<p>To learn more, read our <a href="https://azure.microsoft.com/en-us/blog/azure-iot-supports-new-security-hardware-to-strengthen-iot-security/" target="_blank">technical blog post</a>.</p>
<p><strong>Microsoft at Hannover Messe</strong></p>
<p>Next week at Hannover Messe, Microsoft will showcase how we’re helping to advance digital transformation for customers by simplifying IoT, making it more accessible and easier to implement, as well as continuing to offer the most comprehensive portfolio of IoT solutions.</p>
<p>With Microsoft IoT Central, Microsoft is simplifying IoT so every business can digitally transform through IoT solutions that are more accessible and easier to implement. Microsoft has the most comprehensive IoT portfolio with a wide range of IoT offerings to meet organizations where they are on their IoT journey, including everything businesses need to get started — ranging from <a href="http://www.Windows10forIoT.com" target="_blank">operating systems</a> for their devices, <a href="http://www.microsoft.com/en-us/internet-of-things/" target="_blank">cloud services</a> to control them, <a href="http://www.microsoft.com/en-us/cloud-platform/cortana-intelligence-suite" target="_blank">advanced analytics</a> to gain insights, and <a href="http://www.microsoft.com/en-us/dynamics365/field-service" target="_blank">business applications</a> to enable intelligent action.</p>
<p>If you’re attending Hannover Messe next week, stop by and see these technologies in action in Hall 7 in Booth #C40.</p>
<p>And to see how Microsoft IoT can transform your business, visit <a href="http://www.InternetofYourThings.com" target="_blank">www.InternetofYourThings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22545</post-id> </item>
<item>
<title>Transforming hotel laundry service with the Internet of Linens</title>
<link>https://blogs.microsoft.com/iot/2017/04/13/transforming-hotel-laundry-service-with-the-internet-of-linens/</link>
<pubDate>Thu, 13 Apr 2017 16:00:46 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Azure HDInsight]]></category>
<category><![CDATA[customer story]]></category>
<category><![CDATA[eBECS]]></category>
<category><![CDATA[Microsoft Azure]]></category>
<category><![CDATA[Microsoft IoT Hub]]></category>
<category><![CDATA[PowerBI]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22791</guid>
<description><![CDATA[One of the pleasures of staying in a hotel is having someone else take care of the daily chores for you. But most of us … <a href="https://blogs.microsoft.com/iot/2017/04/13/transforming-hotel-laundry-service-with-the-internet-of-linens/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>One of the pleasures of staying in a hotel is having someone else take care of the daily chores for you. But most of us don’t give a second thought to where all those fresh towels and bed linens come from (and go to) on a daily basis.</p>
<p>For many hotels – as well as restaurants, hospitals, resorts and care facilities – there’s an entire supply – and resupply – chain in action behind the scenes, ensuring that every towel and every sheet is catalogued, washed, pressed and returned to its proper location. Managing this process has always been a challenge for laundry services, but thanks to the Internet of Things (IoT), Berendsen UK, a major UK-based laundry company, now has complete visibility into the location of every item, at any time, as well as the ability to analyze and report on the data for a company-wide and country-wide view.</p>
<p>The Microsoft News Centre UK feature story <a href="https://news.microsoft.com/en-gb/features/berendsen-uks-clean-approach-to-the-internet-of-things/#sm.0001bvrkg41a2penwwojbvp7ukltq">Berendsen UK’s fresh approach to the Internet of Things</a> explains how this company uses the Microsoft Azure cloud, the Microsoft IoT Hub, PowerBI and smart tags in every piece of linen to track the status of one million (and growing) bed sheets, pillow cases, tablecloths, napkins and towels they launder and return every day to facilities around the country. The solution, which will continue to scale up as the company grows, enables Berendsen to track their inventory, streamline their operations and improve their service.</p>
<p><iframe class='youtube-player' type='text/html' width='640' height='390' src='https://www.youtube.com/embed/3qLBfzLZkEs?version=3&rel=1&fs=1&autohide=2&showsearch=0&showinfo=1&iv_load_policy=1&wmode=transparent' allowfullscreen='true' style='border:0;'></iframe></p>
<p>Thanks to the smart tags and data analysis through Azure HDInsight, the company can use their PowerBI dashboards to track operations; but they also gather valuable management data and insights, such as where losses occur, how long each towel or sheet lasts, and how linen items from different manufacturers perform over time. This not only keeps customers happy by reducing the speed of the laundry/delivery cycle, it also keeps costs from spinning out of control.</p>
<p>To learn more about how Microsoft IoT can transform your business, visit: <a href="http://www.internetofyourthings.com/">www.InternetofYourThings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22791</post-id> </item>
<item>
<title>Three ways Microsoft helps companies use big data, cloud and AI to accelerate digital transformation and the Internet of Things</title>
<link>https://blogs.microsoft.com/iot/2017/04/12/three-ways-microsoft-helps-companies-use-big-data-cloud-and-ai-to-accelerate-digital-transformation-and-the-internet-of-things/</link>
<pubDate>Wed, 12 Apr 2017 16:00:03 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22734</guid>
<description><![CDATA[The age of intelligence is here. According to IDC, the worldwide revenues for big data and business analytics will grow from $130.1 billion in 2016 … <a href="https://blogs.microsoft.com/iot/2017/04/12/three-ways-microsoft-helps-companies-use-big-data-cloud-and-ai-to-accelerate-digital-transformation-and-the-internet-of-things/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>The age of intelligence is here. According to <a href="http://www.idc.com/getdoc.jsp?containerId=prUS41826116">IDC</a>, the worldwide revenues for big data and business analytics will grow from $130.1 billion in 2016 to more than $203 billion in 2020. Today there is an immense opportunity for enterprises to differentiate themselves from the competition by leveraging big data and advanced analytics solutions. If you’re already capturing or plan to capture IoT data, you can mine your data for unprecedented insights that may change the way you do business.</p>
<p>A recent <a href="http://www.mckinsey.com/~/media/McKinsey/Business%20Functions/Marketing%20and%20Sales/Our%20Insights/Why%20customer%20analytics%20matter/SVGZ_MandS_Why-customer-analytics-matter_Ex2.ashx">McKinsey research study</a> found that companies that use analytics extensively are twice as likely to outperform the competition in terms of sales, profit, growth and ROI. Our customers are already using advanced analytics and big data solutions to better serve their customers and outperform competitors. The top three benefits emerging across multiple industries and use cases, as well as a glimpse into how our customers are accelerating their digital transformation, are explained below.</p>
<ol>
<li><strong>Optimize manufacturing with real-time analytics </strong></li>
</ol>
<p style="padding-left: 30px;">Manufacturers large and small have transformed by capturing and analyzing live streaming data from production lines. <a href="https://customers.microsoft.com/en-US/story/hershey-office365">Hershey Company</a> uses big data and advanced analytics services on Azure to optimize licorice production using intelligent sensors on factory line extruders. This “internet of licorice” allows Hershey to dynamically manage production. <a href="https://customers.microsoft.com/en-US/story/deschutesbrewery">Deschutes Brewery</a>, an American craft brewery, uses big data and advanced analytics services to drive operational efficiency and saves an average of 48 hours for every batch of beer it brews. Deschutes achieved this by optimizing its production process through real- time data analytics, saving millions of dollars in expansion costs.</p>
<ol start="2">
<li><strong>Make decisions fast with accessible data insights </strong></li>
</ol>
<p style="padding-left: 30px;">Modern banks thrive on data, but accessible insights from this data are the true differentiator. <a href="https://customers.microsoft.com/en-US/story/heartlandbank">Heartland Bank,</a> a leading New Zealand bank, wanted a new analytics platform that would give its business users direct access to customer credit insights and performance KPIs. Its legacy analytics systems were only accessible to IT, and hence delayed decision-making. Using SQL Server R Services, Hartland built a new, open platform that’s not just accessible for business users, it’s also faster than anything it used before. “<em>We are using R Server to build a data-first culture at the bank by ensuring that executives have the numbers to back up their instincts,</em>” says Chris Murray, head of Enterprise Data at Heartland Bank.</p>
<ol start="3">
<li><strong>Cut costs with intelligent demand forecasting </strong></li>
</ol>
<p style="padding-left: 30px;">Gaining value from historical data to better predict future needs can increase efficiency and save costs. <a href="https://customers.microsoft.com/en-US/story/carnivalmaritime">Carnival Maritime</a> churned an ocean of data to improve demand forecasting. Keeping track of the consumption of water onboard a cruise ship is a complex equation. Carnival used Cortana Intelligence Suite to better predict how much water a ship will need for a specific route, saving each ship more than $200,000.</p>
<p>What to learn more? <a href="https://blogs.technet.microsoft.com/dataplatforminsider/2017/03/15/introducing-microsoft-data-amp/">Join Microsoft for Data Amp, an online event, Wednesday, April 19, 2017</a>, at 8 AM Pacific time. Scott Guthrie, executive vice president, Microsoft Cloud + Enterprise, and Joseph Sirosh, corporate vice president, Microsoft Data Group, will demonstrate what’s possible and provide insights into how your industry is driving innovation in data, intelligence and analytics, and achieving digital transformation.</p>
<p><a href="https://www.microsoft.com/en-us/sql-server/data-amp">Register for Data Amp today.</a></p>
<p>Learn how <a href="https://www.microsoft.com/en-us/dynamics/field-service">Microsoft Dynamics 365 for Field Service</a> and Microsoft Azure IoT Suite can transform your service organization today at <a href="http://www.internetofyourthings.com/">www.InternetofYourThings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22734</post-id> </item>
<item>
<title>Product and service innovation starts in the field</title>
<link>https://blogs.microsoft.com/iot/2017/04/05/product-and-service-innovation-starts-in-the-field/</link>
<pubDate>Wed, 05 Apr 2017 16:00:43 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Azure IoT Suite]]></category>
<category><![CDATA[Connected Field Service]]></category>
<category><![CDATA[Dynamics 365]]></category>
<category><![CDATA[Sandvik]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22656</guid>
<description><![CDATA[Wouldn’t it be great if your business could leverage the knowledge of your field service technicians to help drive product innovation? Manufacturing service engineers are … <a href="https://blogs.microsoft.com/iot/2017/04/05/product-and-service-innovation-starts-in-the-field/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>Wouldn’t it be great if your business could leverage the knowledge of your field service technicians to help drive product innovation? Manufacturing service engineers are on the front lines, dealing with failures and gaining insights into what is failing and why — crucial information for your research and development department. Unfortunately, many service techs are already overloaded, rushing from one appointment to the next, never really knowing what their next issue will require. Heading in with only partial information, they are under pressure to quickly diagnose the issue and develop a repair plan on the spot. Running from call to call makes it difficult to manage parts inventory, and given the fact that they diagnose problems on the fly, it’s next to impossible to show up with just the right part every time. Having to source needed parts means a “two-hour repair” can easily become an all-day affair. Without imposing cumbersome extra duties on technicians, how can manufacturers consistently draw on field experiences to catalyze innovation?</p>
<p>Considering the challenges service technicians face managing day-to-day activities, it’s no wonder that valuable field knowledge isn’t always shared widely. But today, with the advent of technologies like the cloud, ubiquitous mobile devices and the <a href="http://www.internetofyourthings.com">Internet of Things</a> (IoT), manufacturers are changing how field service is delivered and how field experiences are captured.</p>
<p>By streamlining manual, time-consuming tasks like collecting data, detecting the cause of a problem, and identifying the best solution, these technologies are creating opportunities for field service teams to play a more strategic role in manufacturing organizations. Let’s take a closer look at how new technology solutions are paving the way for field service innovation.</p>
<h2>Field and equipment data are an untapped source for innovation</h2>
<p>A big part of what’s enabling more nimble field service is the growth of connected equipment, a foundational element of IoT.</p>
<p><a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Knowledge-base.png"><img class="size-full wp-image-22674 alignleft" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Knowledge-base.png" alt="" width="274" height="423" /></a>Because <a href="https://blogs.microsoft.com/iot/2017/03/08/stay-one-step-ahead-of-your-customers-get-started-with-remote-monitoring/">connected products</a> generate and communicate data on their status, they give businesses greater visibility into performance data, like how and when the equipment is used. Connected equipment can automatically send alerts when it detects an issue, helping service organizations troubleshoot potential problems more quickly.</p>
<p>In addition, it’s also easier than ever to collect field service insights. Thanks to cloud-connected mobile devices, field technicians can document repair notes quickly and easily while at a customer site. Those notes can then be automatically aggregated and analyzed to uncover trends and best practices.</p>
<p>When usage data from connected equipment is combined with field service data, an entirely new range of insights becomes available. For instance, correlating equipment performance data with observations from service technicians can shed new light on why a certain type of failure happens, and help pinpoint the best ways to address it. By using this information in the innovation process, R&D teams are better equipped to drive improvements. Similarly, putting IoT data in the context of service data can also guide future product development.</p>
<p><a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Deliver-cutting-edge-field-service.png"><img class="alignright wp-image-22668" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Deliver-cutting-edge-field-service-249x300.png" alt="" width="300" height="362" /></a><a href="https://www.youtube.com/watch?v=Oq6z3UALoYI">Sandvik Coromant</a> wanted to provide customers with instant feedback for optimizing their assembly line cutting tools. Using sensors embedded in customers’ products, Sandvik Coromant collected temperature, load, vibration and other important data in real time on the machining process. Working with Microsoft, Sandvik Coromant managed this data with <a href="https://www.microsoft.com/en-us/cloud-platform/internet-of-things-azure-iot-suite">Azure IoT Suite</a>, developing a solution that connects its products directly to the Azure IoT cloud. Using <a href="https://www.microsoft.com/en-us/dynamics/dynamics-365-first-look">Microsoft Dynamics 365</a> in its call centers enabled Sandvik Coromant to provide customers with recommendations on when to change bits, order new tools or perform maintenance. This service-based revenue stream helped its customers improve efficiency and save millions of dollars.</p>
<h2>Amplify innovation with Microsoft Dynamics 365 for Field Service</h2>
<p><a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Amplify-innovation-with-Microsoft-Dynamics-365-for-Field-Service.png"><img class="size-full wp-image-22665 alignleft" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/04/Amplify-innovation-with-Microsoft-Dynamics-365-for-Field-Service.png" alt="" width="424" height="229" /></a>Integrating connected equipment and mobile solutions into field service programs requires the right kind of<br />
technology. With Microsoft, manufacturers gain the technology foundation needed to connect their devices, gain actionable insights, and address customers’ service needs faster and more effectively.</p>
<p><a href="https://www.microsoft.com/en-us/dynamics/field-service">Microsoft Dynamics 365 for Field Service</a> opens up new possibilities for your service organization. The solution enables dispatch teams to adjust scheduling on the fly with a drag-and-drop schedule board. And service managers can define rules that trigger automatic work orders when a service call is needed. Leveraging <a href="https://www.microsoft.com/en-us/dynamics/dynamics-365-first-look">Microsoft Dynamics 365</a> knowledgebase capabilities, the solution provides built-in intelligence on the spot so service techs know the optimal fixes to try and steps to follow. This helps them better troubleshoot issues based on previous resolutions of the same problem and update equipment information in real time. And this built-in intelligence also helps service organizations identify repair and failure patterns to support new predictive maintenance programs, not just faster break-fix service.</p>
<p>Improving field service starts with optimizing your techs’ experience in the field. Imagine if you could arm your field techs with a mobile app that optimizes their day and gives them real-time access to data about customers and equipment. Not only do technicians have the ability to see asset performance indicators and remote diagnostics before they arrive at a customer site, they get repair recommendations based on repair and performance history. This ensures that techs arrive informed, and bring the right tools and the right parts for a first-time fix. While at the customer site, techs don’t need to capture common information like serial numbers because all the information is already in the customer database. Rather than using written notes to communicate wear and tear, techs can update records with pictures taken through the mobile app. All of this drives efficiency and saves technicians valuable time. And this updated information is no longer confined to siloed repair notes — it can be analyzed and passed on to design teams to make the next wave of products smarter and less error-prone.</p>
<p>Building on these foundational capabilities, <a href="https://www.microsoft.com/en-us/dynamics/field-service">Microsoft Dynamics 365 for Field Service</a> also provides real-time visibility into the status of IoT-connected devices. With data on performance coming from connected products, service organizations can identify problems and solve them before their customers are aware of the issue. Organizations can explore remote troubleshooting and self-healing repairs options to optimize service resources and dispatch service techs only when required. The enhanced visibility coming from connected products helps field service organizations improve customer satisfaction, first-time fix rates and resource productivity.</p>
<p>Microsoft Dynamics 365 for Field Service can be configured to your organization’s needs, from basic anomaly detection and technician dispatch to more complex, multistep workflows.</p>
<p><a href="https://www.microsoft.com/en-us/dynamics/field-service">Microsoft Dynamics 365 for Field Service</a> provides a number of unique benefits, such as:</p>
<ul>
<li><strong>Fast and easy setup</strong>, allowing technicians to register assets by simply plugging in an identification number.</li>
<li><strong>A user-friendly interface </strong>that allows any business user, from a service tech to a field manager, to get started quickly.</li>
<li><strong>Interoperability with nearly any device</strong>, enabling teams to leverage the form factors of their choice.</li>
<li><strong>Easy-to-create business rules</strong> that anyone can set up — no coding required.</li>
<li><strong>Seamless operation </strong>in one end-to-end solution, so that you don’t have to build it yourself or assemble parts from multiple vendors.</li>
</ul>
<h2>Get started today</h2>
<p>Dynamics 365 for Field Service is an end-to-end solution spanning connected devices and Connected Field Service to advanced, intelligent business systems. Leading manufacturers are harnessing the combined experiences of service technicians, data from connected products, and even data from other sources like call center records, to drive product innovation in new ways.</p>
<p>Learn how <a href="https://www.microsoft.com/en-us/dynamics/field-service">Microsoft Dynamics 365 for Field Service</a> and Microsoft Azure IoT Suite can transform your service organization today at <a href="http://www.InternetofYourThings.com">www.InternetofYourThings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22656</post-id> </item>
<item>
<title>A behind-the-scenes look into Microsoft’s IoT & AI Insider Labs</title>
<link>https://blogs.microsoft.com/iot/2017/03/30/a-behind-the-scenes-look-into-microsofts-iot-ai-insider-labs/</link>
<pubDate>Thu, 30 Mar 2017 13:30:25 +0000</pubDate>
<dc:creator><![CDATA[Sam George]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[aa]]></category>
<category><![CDATA[advanced analytics]]></category>
<category><![CDATA[artificial intelligence]]></category>
<category><![CDATA[Microsoft IoT & AI Insider Labs]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22605</guid>
<description><![CDATA[The Internet of Things (IoT) and artificial intelligence (AI) are two of the most significant trends in technology. And understanding their direction, and how to … <a href="https://blogs.microsoft.com/iot/2017/03/30/a-behind-the-scenes-look-into-microsofts-iot-ai-insider-labs/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>The Internet of Things (IoT) and artificial intelligence (AI) are two of the most significant trends in technology. And understanding their direction, and how to embrace them, is something that companies of all sizes want to understand. As a technology leader for over two decades, Microsoft has been at the forefront of IoT and Advanced Analytics (AA) since their inception, and our <a href="https://www.microsoftiotinsiderlabs.com/">IoT & AI Insider Labs</a> are the focal point for our customers to embrace these trends, and work hand-in-hand with experts to take their products from proof-of-concept to commercial deployment.</p>
<p>Today on the <a href="http://news.microsoft.com/?p=340791">Microsoft News Center </a>, you can read about what it’s like to come to work with Microsoft engineers in solving the challenges of melding machines and data at the labs, which currently operate in Redmond, Washington, and Shenzhen, China, with another facility opening soon in Munich, Germany. The Microsoft IoT & AI Insider Labs bring together developers with Microsoft and industry experts to tap into the <a href="https://www.microsoft.com/en-us/cloud-platform/internet-of-things">Internet of Things</a> and <a href="https://www.microsoft.com/en-us/research/research-area/artificial-intelligence/">artificial intelligence</a> and fuel the digital transformation taking place across industries — from energy to retail to robotics.</p>
<p><iframe class='youtube-player' type='text/html' width='640' height='390' src='https://www.youtube.com/embed/mI448kc2Ye4?version=3&rel=1&fs=1&autohide=2&showsearch=0&showinfo=1&iv_load_policy=1&wmode=transparent' allowfullscreen='true' style='border:0;'></iframe></p>
<p>Each of our labs is hosted by resident experts who will help participants clean up hardware design, debug drivers, work on supporting applications, and demonstrate how to connect devices at scale. They can also help you understand Microsoft’s vast array of IoT, AI, and AA solutions capabilities, and how they can work with your technology to develop insights from data, and turn insights into action. The labs will even help manufacture small-scale hardware runs for devices designed and built by participating organizations.</p>
<p>In the Marie Curie room, named after the Nobel Laureate in physics, developers can build circuit boards from a range of machine tools, 3-D printers and other supplies. In the nearby Ada Lovelace room, named after the 19th century mathematician who wrote the first computing algorithm, coding and testing take center stage. Tools and expertise are on hand to help participants understand how their devices and software will perform in the real world — and correct potentially costly design flaws.</p>
<p>Work comes to fruition in the Mae Jemison room, where physical machines and code merge with analytics tools to help customers understand how to work with the data their solutions create, to glean insights and propel their organizational goals.</p>
<p>There’s a lot more detail in the story, so give it a read and see how Microsoft is working to enable companies in their digital transformation. To learn more about the IoT & AI Insider Labs, visit <a href="https://www.microsoftiotinsiderlabs.com/">https://www.microsoftiotinsiderlabs.com/</a>. And for more about what IoT can do for your business, please visit <a href="http://www.internetofyourthings.com">http://www.internetofyourthings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22605</post-id> </item>
<item>
<title>Partner perspectives: Predictive maintenance on the frontlines (Part 2)</title>
<link>https://blogs.microsoft.com/iot/2017/03/29/partner-perspectives-predictive-maintenance-on-the-frontlines-part-2/</link>
<pubDate>Wed, 29 Mar 2017 17:08:17 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Azure IoT Suite]]></category>
<category><![CDATA[BlueMetal]]></category>
<category><![CDATA[Dynamics Software]]></category>
<category><![CDATA[Harman]]></category>
<category><![CDATA[ICONICS]]></category>
<category><![CDATA[Partner]]></category>
<category><![CDATA[predictive maintenance]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22569</guid>
<description><![CDATA[Many different asset-intensive industries have recognized the benefits of a predictive maintenance strategy — for example, improving product quality, enhancing customer engagement or developing innovative … <a href="https://blogs.microsoft.com/iot/2017/03/29/partner-perspectives-predictive-maintenance-on-the-frontlines-part-2/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>Many different asset-intensive industries have recognized the benefits of a <a href="https://blogs.microsoft.com/iot/2017/03/21/partner-perspectives-predictive-maintenance-on-the-frontlines/">predictive maintenance</a> strategy — for example, improving product quality, enhancing customer engagement or developing innovative business models.</p>
<p>We’re continuing our conversation on predictive maintenance with our partners from <a href="http://bluemetal.com/">BlueMetal</a>, <a href="http://www.dynamicssoftware.com/">Dynamics Software</a>, <a href="http://www.harman.com/">Harman</a> and <a href="http://www.iconics.com/Home.aspx">ICONICS</a>, whose responses are listed in alphabetical order below. In case you missed the <a href="https://blogs.microsoft.com/iot/2017/03/21/partner-perspectives-predictive-maintenance-on-the-frontlines/">first post </a>in our series, we talked about what got our partners started with predictive maintenance and the benefits they’ve seen in their customers’ businesses. In this post, we’ll discuss common business objectives and concerns as well as the barriers to adoption partners encounter when talking with customers. Edited excerpts follow.</p>
<table width="640" cellspacing="10" cellpadding="10">
<tbody>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22371" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/01_bf.jpg" alt="" width="100" height="133" /></td>
<td style="padding: 15px;" valign="center" height="75">Bob Familiar, Director, National Practice, BlueMetal</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22374" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/01_blueMetal.jpg" alt="" width="329" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22380" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_ev.jpg" alt="" width="100" height="150" /></td>
<td style="padding: 15px;" valign="center" height="75">Eric Veldkamp, Partner at Dynamics Software</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22377" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_dynamicsSoftware.jpg" alt="" width="344" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22383" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_wp.jpg" alt="" width="100" height="150" /></td>
<td style="padding: 15px;" valign="center" height="75">Wim Pluimers, Product Director, Maintenance Management at Dynamics Software</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22377" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_dynamicsSoftware.jpg" alt="" width="344" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22389" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/03_pk.jpg" alt="" width="100" height="137" /></td>
<td style="padding: 15px;" valign="center" height="75">Punit Kulkarni, Head of Marketing, Software Enabled Businesses, Harman</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22386" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/03_harman.jpg" alt="" width="255" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22395" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/04_mt.jpg" alt="" width="100" height="95" /></td>
<td style="padding: 15px;" valign="center" height="75">Melissa Topp, Senior Director of Global Marketing, ICONICS</td>
<td style="padding: 15px;" valign="center" height="75"> <a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/ICONICS_logo-e1490124790244.jpg"><img class="alignright wp-image-22527 size-full" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/ICONICS_logo-e1490124790244.jpg" alt="" width="166" height="95" /></a></td>
</tr>
</tbody>
</table>
<h4>What is a common concern your customers are looking to address with a predictive maintenance solution?</h4>
<p><strong>BF, BlueMetal:</strong> Manufacturers embarking on a real-time business transformation journey are looking to increase customer satisfaction, improve product quality, drive higher profitability through cost-savings and identify net-new revenue opportunities.</p>
<p><strong>EV, Dynamics: </strong>One concern that organizations have is how they’ll manage the large volumes of sensor data from a widely distributed base of connected devices. It challenges the conventional data storage and management capabilities of most businesses. The volume and velocity of sensor data flowing into organizations make drawing insights particularly challenging. Many organizations lack stream-processing capabilities, which are essential for the collection, integration, analysis and visualization of data in real time.</p>
<p><strong>PK, Harman:</strong> Adding onto that, many customers want to increase the efficiency and performance of their maintenance teams. Predictive maintenance helps surface any suboptimal performance by service teams, achieve high-quality production runs in the factory, and reduce inventory overhead of spares caused by preventative maintenance.</p>
<p><strong>MT, ICONICS:</strong> Our customers want the ability to predict when equipment will start to degrade and perform at suboptimal efficiency long before it fails and causes any significant downtime. Predictive maintenance solutions, when implemented properly, are a perfect fit for this outcome.</p>
<h4>“Rip-and-replace” is a major concern for many companies that have made decades of investment in industrial equipment. What has been your experience with this?</h4>
<p><strong>PK, Harman:</strong> In my experience, some customers are using aftermarket solutions to combat their concerns with rip-and-replace. They’re also leveraging and upgrading existing equipment wherever possible. We’ve also seen that customers are open to upgrading the designs of future equipment, which they are bringing to the drawing board.</p>
<p><strong>MT, ICONICS:</strong> Rip-and-replace or retrofitting equipment is especially a concern for businesses with lots of industrial equipment. For companies with extensive investments, it can mean upgrading or removing existing pieces of equipment, which creates forced downtime. Today, downtime has been minimized or eliminated altogether now that system upgrades have become more readily available to keep costs low.</p>
<p>To get around this, we built our end-to-end software — ICONICS’ IoT Gateway Suite — to get around this rip-and-replace situation. By putting a few low-cost IoT gateway devices inside the plant itself, secure transport protocols create a bridge between on-premises industrial equipment and the cloud. This enables manufacturers to push data to the Azure cloud and immediately start getting value from the predictive maintenance solution, with no need to rip-and-replace their existing equipment.</p>
<h4>What do you suggest to customers as they get started?</h4>
<p><strong>EV, Dynamics: </strong>As customers evaluate M2M and IoT solutions, it’s important to think about how they will interact with and display the data they collect and analyze — and what business outcome(s) they are driving toward. All the data in the world isn’t going to provide value to your organization if it isn’t displayed and analyzed effectively. We stress that customers should look for a solution that provides a user-friendly dashboard view of connected assets that makes it easy to pivot through and discover information at a glance.</p>
<p><strong>MT, ICONICS:</strong> Typically, we recommend going after the low-hanging fruit first — the most critical and/or costly to repair equipment. Starting with predictive maintenance on a few of your most critical assets can help reduce maintenance costs and keep your business profitable. It’s unlikely that predictive maintenance will completely replace traditional preventive maintenance in every customer’s business, so this gives customers the fastest ROI on their investment.</p>
<p>We also recommend that customers leverage our preconfigured fault rules whenever possible, and then fine-tune or extend them to additional types of equipment using the customization options built into the solution. This cuts down on upfront implementation costs, reduces deployment times and lowers the total cost of ownership.</p>
<h4>You’ve been doing this for a few years — what’s new with predictive maintenance?</h4>
<p><strong>PK, Harman:</strong> Predictive maintenance solutions are part of a greater paradigm shift to the “factory of the future,” also known as the “Smart Factory” approach. The increase in connectivity from sensors on equipment is enabling the faster exchange of data, therefore providing manufacturers with real-time response capabilities. In addition, advances in machine- learning algorithms are enabling manufacturers to have more accurate predictive analytics. This is lowering the rate of false maintenance. Since these benefits are quickly realized by early adopters of predictive maintenance, we’re seeing increased customer awareness and adoption.</p>
<p><strong>MT, ICONICS:</strong> ICONICS’ predictive maintenance solution was not always built on top of the <a href="https://www.microsoft.com/en-us/cloud-platform/internet-of-things-azure-iot-suite">Azure IoT Suite</a>. We were offering predictive maintenance years before Azure itself even existed. But once the Azure IoT Suite was announced, we recognized that the related tools and services contained therein would enable us to take the next big step and offer more advanced and intelligent algorithms, visualization, analytics and reports to our customers.</p>
<h4>Learn more</h4>
<p>Our partners have worked with a variety of customers to create predictive maintenance solutions that get the most value quickly. Creating high-value predictive maintenance solutions doesn’t have to be a complex journey, <a href="https://cloud-platform-assets.azurewebsites.net/predictive-maintenance/">whether for managing your data or connecting your devices</a>.</p>
<p>Interested in learning more about our partners? Read more about the different solutions delivered by <a href="http://bluemetal.com/">BlueMetal</a>, <a href="http://www.dynamicssoftware.com/">Dynamics Software</a>, <a href="http://www.harman.com/">Harman</a> and <a href="http://www.iconics.com/Home.aspx">ICONICS</a>. And for more information about how IoT can transform your business, visit www.InternetofYourThings.com.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22569</post-id> </item>
<item>
<title>Partner perspectives: Predictive maintenance on the frontlines</title>
<link>https://blogs.microsoft.com/iot/2017/03/21/partner-perspectives-predictive-maintenance-on-the-frontlines/</link>
<pubDate>Tue, 21 Mar 2017 16:00:21 +0000</pubDate>
<dc:creator><![CDATA[Microsoft IoT]]></dc:creator>
<category><![CDATA[Microsoft IoT]]></category>
<category><![CDATA[Azure IoT Suite]]></category>
<category><![CDATA[BlueMetal]]></category>
<category><![CDATA[Dynamics Software]]></category>
<category><![CDATA[Harman]]></category>
<category><![CDATA[ICONICS]]></category>
<category><![CDATA[Partner]]></category>
<category><![CDATA[predictive maintenance]]></category>
<guid isPermaLink="false">http://blogs.microsoft.com/iot/?p=22350</guid>
<description><![CDATA[Predictive maintenance has gained traction in recent years as one of the many applications enabled by the Internet of Things (IoT) that is revolutionizing manufacturing. … <a href="https://blogs.microsoft.com/iot/2017/03/21/partner-perspectives-predictive-maintenance-on-the-frontlines/" class="read-more">Read more »</a>]]></description>
<content:encoded><![CDATA[<p>Predictive maintenance has gained traction in recent years as one of the many applications enabled by the <a href="http://www.internetofyourthings.com">Internet of Things</a> (IoT) that is revolutionizing manufacturing. At Microsoft manufacturing, we’ve worked with a variety of partners to deliver predictive maintenance solutions based on <a href="https://www.microsoft.com/en-us/cloud-platform/internet-of-things-azure-iot-suite">Azure IoT Suite</a> and <a href="https://azure.microsoft.com/en-us/services/machine-learning/">Azure Machine Learning</a>.</p>
<p>In this two-part series, we will hear from our partners at <a href="http://bluemetal.com/">BlueMetal</a>, <a href="http://www.dynamicssoftware.com/">Dynamics Software</a>, <a href="http://www.harman.com/">Harman</a>, and <a href="http://www.iconics.com/Home.aspx">ICONICS</a>, whose responses are listed in alphabetical order below. In this first post, we’ll discuss what got them started with predictive maintenance, and what benefits they’ve realized for their customers and themselves. Edited excerpts follow.</p>
<table width="640" cellspacing="10" cellpadding="10">
<tbody>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22371" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/01_bf.jpg" alt="" width="100" height="133" /></td>
<td style="padding: 15px;" valign="center" height="75">Bob Familiar, Director, National Practice, BlueMetal</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22374" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/01_blueMetal.jpg" alt="" width="329" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22380" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_ev.jpg" alt="" width="100" height="150" /></td>
<td style="padding: 15px;" valign="center" height="75">Eric Veldkamp, Partner at Dynamics Software</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22377" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_dynamicsSoftware.jpg" alt="" width="344" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22383" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_wp.jpg" alt="" width="100" height="150" /></td>
<td style="padding: 15px;" valign="center" height="75">Wim Pluimers, Product Director, Maintenance Management at Dynamics Software</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22377" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/02_dynamicsSoftware.jpg" alt="" width="344" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22389" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/03_pk.jpg" alt="" width="100" height="137" /></td>
<td style="padding: 15px;" valign="center" height="75">Punit Kulkarni, Head of Marketing, Software Enabled Businesses, Harman</td>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22386" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/03_harman.jpg" alt="" width="255" height="95" /></td>
</tr>
<tr>
<td style="padding: 15px;" valign="center" height="75"><img class="alignleft size-full wp-image-22395" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/04_mt.jpg" alt="" width="100" height="95" /></td>
<td style="padding: 15px;" valign="center" height="75">Melissa Topp, Senior Director of Global Marketing, ICONICS</td>
<td style="padding: 15px;" valign="center" height="75"><a href="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/ICONICS_logo-e1490124790244.jpg"><img class="alignright wp-image-22527 size-full" src="https://mscorpmedia.azureedge.net/mscorpmedia/2017/03/ICONICS_logo-e1490124790244.jpg" alt="" width="166" height="95" /></a></td>
</tr>
</tbody>
</table>
<h4>What was your impetus for getting started with predictive maintenance?</h4>
<p><strong>BF, BlueMetal:</strong> Businesses need to find ways to keep up with born-in-the-cloud competitors and meet the increasing demands of customers, partners and employees. One way they’re evolving and transforming their businesses is by taking advantage of real-time data. There’s real potential for data to drive operational efficiencies as well as create new revenue opportunities.</p>
<p><strong>WP, Dynamics:</strong> Many companies have made the shift from corrective to preventive maintenance in the past years. Especially in industries that require high capital investments in manufacturing equipment, the need to avoid breakdowns or unscheduled maintenance during production hours was imperative. Predictive maintenance is the next step for these industries.</p>
<p><strong>PK, Harman:</strong> Our customers wanted real-time, 24/7 visibility into equipment performance so they could better track key metrics like mean time to repair (MTTR) and mean time between failures (MTBF) to assess the reliability of their systems. For us, predictive maintenance represented the ultimate commercial use case for the Internet of Things. Nothing offers the same value and service to customers in our industrial vertical. Our expertise in devices, mobility and analytics converged around industrial IoT solutions that could help our customers decrease MTTR and increase MTBF.</p>
<p><strong>MT, ICONICS: </strong>In addition to staying on top of industry trends and the latest technologies, we closely monitor the challenges commonly faced by our customers. So, when they started expressing a desire to be able to address maintenance issues ahead of the curve rather than constantly putting out fires, we knew it was the time. We started looking at the historical data customers had already been collecting using tools like ICONICS <a href="http://www.iconics.com/hyperhistorian">Hyper Historian</a>, and how that data could be put to better use than traditional trending and analysis. We worked with those companies to develop predictive algorithms, or fault rules, based on the most popular types of industrial equipment. This new concept, called Fault Detection and Diagnostics, provided the basis for our predictive maintenance solution.</p>
<h4>What drove you to choose a predictive maintenance solution with Microsoft? What key differentiators about Microsoft’s approach made it a good fit for your business needs?</h4>
<p><strong>BF, BlueMetal:</strong> We believe that bringing predictive maintenance solutions successfully to market requires a platform approach. A platform approach implies you invest in people, process and tools to create a foundation of business and technology capabilities that serves as a building block to modern SaaS solutions. This approach makes it possible to support frequent release cycles, maximize device compatibility, and provide a multitenant authentication scheme that provides secure access to the underlying information. BlueMetal has been designing, developing, deploying and operationalizing IoT solutions based on the Microsoft Azure IoT platform for several years now. We standardized on the Azure cloud because you don’t have to manage virtual machines and perform operating system patches — the platform provides complete support for device management, registration, authentication, telemetry ingestion, and command and control of your connected products.</p>
<p><strong>EV, Dynamics: </strong>Our longstanding relationship with Microsoft and the easy end-to-end Azure IoT Suite platform made it an easy choice. Everything Azure delivers is already integrated well with our existing systems. With the cloud-based technology Microsoft provides, we have all the tools from one supplier — from Azure to Dynamics 365.</p>
<p><strong>PK, Harman:</strong> For us, we found that many control system vendors and manufacturers we’ve worked with were already adopting Microsoft technologies. In addition, the Azure subscription can be configured so that it keeps costs low for our customers to support their business needs.</p>
<p><strong>MT, ICONICS:</strong> Once the Azure IoT Suite was <a href="http://blogs.microsoft.com/iot/2015/03/16/microsoft-announces-azure-iot-suite/">announced</a>, we recognized it would enable us to offer more advanced and intelligent algorithms, visualization, analytics and reports to our customers. It also gave us the ability to seamlessly and securely scale the solution while also taking advantage of the existing security features that we are familiar with as longtime Microsoft partners. Microsoft continues to innovate, evolve its capabilities and strengthen its services in the cloud. By partnering with Microsoft, we are right on the cutting edge — maximizing the value we can deliver to our customers.</p>
<h4>What are the key manufacturing verticals you are working with for predictive maintenance solutions?</h4>
<p><strong>BF, BlueMetal:</strong> We worked with one of our customers, Weka Solutions, to develop an IoT-enabled device that keeps track of vaccines doses while keeping them fresh and secure. The <a href="https://blogs.microsoft.com/iot/2016/08/16/iot-enabled-smart-fridge-helps-manage-vaccines-and-saves-lives/">Weka Health Solutions Smart-Fridge</a> provides refrigeration and security for vaccines ranging in value from $100 to over $10,000 per vial. Collecting real-time inventory and expiration data, Weka could provide data visualization of inventory levels for customer care personnel and automate replenishment orders. Using predictive analytics, clinics are alerted to upcoming vaccine shortages at specific locations or in certain areas so they can plan accordingly.</p>
<p><strong>EV, Dynamics: </strong>We serve customers ranging from process and discrete manufacturers to industrial equipment manufacturers to field service organizations. We worked with a company that rents out generators to predict the best time for maintenance. Generators were either used for just an hour as a backup or they ran 24/7 for several weeks. By developing a solution based on Azure IoT Suite, Dynamics could help them shift to predictive maintenance based on actual usage rather than scheduled maintenance that was too early or too late.</p>
<p><strong>PK, Harman:</strong> Harman’s solutions serve a broad range of customers ranging from semiconductor manufacturing, oil and gas, power, and control systems makers serving multiple end verticals. Our deep knowledge of the industries we serve, along with our over-the-air capabilities and analytics expertise, is helping our customers capitalize on the growing IoT market.</p>
<p><strong>MT, ICONICS:</strong> One of the earliest applications of our predictive maintenance solution was with an electric utility company. It used the technology to forecast demand and optimize its operations during peak and off-peak hours. The more common use case, predicting equipment failures before they occur, spans many different verticals because it is a challenge shared by virtually all industrial automation customers.</p>
<h4>What benefits from predictive maintenance have you seen customers experience that they didn’t expect upfront?</h4>
<p><strong>BF, BlueMetal:</strong> Our customers can create new monetization models by delivering new services. Shifting from being solely “product-based” to “service-based,” customers are adding new services that complement their existing product offerings. An example of adjacent new services could include provisioning consulting to customers based on real-time insights on how products and equipment are used. These insights were not possible before the Internet of Things.</p>
<p><strong>EV, Dynamics: </strong>Adding on to that — we’ve seen customers implement measurable changes to their business models. With IoT, they can virtually eliminate return visits and no-shows by improving asset and information management and customer engagement.</p>
<p><strong>PK, Harman:</strong> With a single view of customer operations and real-time visualizations, we’re able to provide predictive insights into detailed equipment performance. Having insight down to the individual component level enables our customers’ decision-makers to make more informed decisions around capital management.</p>
<p><strong>MT, ICONICS:</strong> In contrast to a traditional <em>preventive</em> maintenance system, predictive maintenance solutions enable customers to strategically plan their maintenance tasks and group them in a way that allows them to perform the required maintenance more efficiently. By carrying out those work orders only as frequently as they are needed, rather than on a strict schedule, it results in a lower number of maintenance tasks over time. This leads to even more dramatic savings in terms of labor and maintenance costs, as well as an accelerated ROI. Another benefit that customers do not necessarily expect upfront is the potential savings resulting from integrating the ICONICS dashboard with their existing CMMS or work order management system. Being able to initiate work orders directly from the predictive maintenance system, or in some cases automatically based on certain rules being met or exceeded, saves the operator from having to switch between systems — further reducing labor and maintenance costs.</p>
<h4>Learn more</h4>
<p>As you can see, our partners are creating innovative predictive maintenance solutions to help customers across a variety of verticals improve their business in numerous ways. From driving operational efficiencies to creating new revenue opportunities, leading manufacturers are adopting a predictive maintenance strategy on their <a href="http://blogs.microsoft.com/iot/2017/02/28/future-focused-stop-thinking-in-the-past-and-get-ahead-of-the-unexpected-with-iot-2/">journey to digital transformation</a><strong>.</strong></p>
<p>Interested in learning more about our partners? Read more about the different solutions delivered by <a href="http://bluemetal.com/">BlueMetal</a>, <a href="http://www.dynamicssoftware.com/">Dynamics Software</a>, <a href="http://www.harman.com/">Harman</a> and <a href="http://www.iconics.com/Home.aspx">ICONICS</a>.</p>
<p>Not convinced of the value of a predictive maintenance solution? Be on the lookout for part 2 in our Partner Perspectives series. In it we’ll discuss the concerns and barriers to implementing predictive maintenance solutions partners are seeing across their customer accounts.</p>
<p>For more information about how IoT can transform your business, visit <a href="http://www.InternetofYourThings.com">www.InternetofYourThings.com</a>.</p>
]]></content:encoded>
<post-id xmlns="com-wordpress:feed-additions:1">22350</post-id> </item>
</channel>
</rss>