Here are some of the most frequent questions and requests that we receive from AWS customers. If you don't see what you need here, check out the AWS Documentation, visit the AWS Discussion Forums, or visit the AWS Support Center.
Amazon EC2 [new]
Amazon ECS [new]
Amazon VPC
Auto Scaling
Elastic Load Balancing
Amazon EBS
Amazon Route 53 [new]
Identity and Access Management (IAM) [new]
Amazon S3
Amazon Glacier [new]
Amazon SES [new]
- How do I use the AWS CLI to perform a multipart message upload of a file to Amazon S3?
- How do I estimate how much my planned AWS resource configurations will cost?
Recently Posted
- How do I create an AWS Lambda function to store Amazon SNS notification contents for Amazon SES to an Amazon DynamoDB database?
- Many new items in Account and Billing Management
Why can't I find an EC2 instance on my account? [new]
An instance I terminated appears to have re-launched—why? [new]
How do I remove the throttle on port 25 from my EC2 instance?
What are "previous generation" EC2 instances?
What are some recommended best practices for tagging my Amazon EC2 resources?
How do I create an IAM policy to control access to Amazon EC2 resources based on tags?
My Amazon EC2 instance has failed the system reachability status check
I want to migrate instances between my local virtualization environment and Amazon EC2
I need more Amazon EC2 instances, but I've reached my limit
I can't send email with Amazon SES because the daily message quota has been exceeded
My Amazon EC2 instance is scheduled for retirement. What are my options?
How do I stop and start Amazon EC2 Instances at scheduled intervals with AWS Data Pipeline?
How do I assign a static DNS server to a private Amazon EC2 instance running Ubuntu or Debian Linux?
How do I assign a static hostname to a private Amazon EC2 instance running Ubuntu Linux?
How do I assign a static hostname to a private Amazon EC2 instance running RHEL 7 or Centos 7?
How do I assign a static hostname to a private Amazon EC2 instance running SuSe Linux?
How do I get started working with Linux on AWS?
What are the most commonly used Linux commands?
How can I connect to an Amazon EC2 Linux instance with desktop functionality from Windows?
How do I troubleshoot TCP/IP connectivity problems in Linux?
How can I use AWS to quickly create and connect to an Amazon EC2 Linux instance?
I want to make sure my Amazon EC2 Linux instance has the latest version of OpenSSL
How do I benchmark network throughput on an Amazon EC2 Linux instance?
How do I tune memory allocation for an Apache web server running on an Amazon EC2 Linux instance?
Windows activation failed on my Microsoft Windows Server instance in Amazon EC2.
My Microsoft Windows Server instance is stuck "Waiting for meta-data accessibility..."
How do I troubleshoot problems using Remote Desktop to connect to my Amazon EC2 Windows instance?
How do I troubleshoot TCP/IP connectivity problems in Windows?
I need to reset the administrator password on a Windows Server instance in Amazon EC2
How do I troubleshoot issues with my Amazon EC2 instance of Microsoft Windows Server?
How do I benchmark network throughput on an Amazon EC2 Windows instance?
What is the AWS Free Tier, and how do I use it? [new]
How do I make sure I don't incur charges when using the AWS Free Tier? [new]
I added a new payment method to my AWS account, but my old payment method was charged [new]
How do I sign up for Consolidated Billing? [new]
The hourly rate on my cost allocation report doesn't match the listed rates for that service [new]
I have a Consolidated Billing payer account—how do I get a report of my linked accounts' usage? [new]
How do I submit a penetration testing request for my AWS resources? [new]
Can I pay my bill in a currency other than US dollars (USD)? [new]
As an AWS Activate member, how do I book an office hour with an AWS Solutions Architect? [new]
I deleted my Amazon S3 resources, but I still see charges for S3 [new]
How do I sign up for an AWS Support plan? [new]
How do I sign up for an AWS Activate Portfolio package? [new]
The sum of costs for my AWS linked accounts is different from the payer account total cost—why? [new]
Why do I need a payment method if my account is covered by the Free Tier?
What currencies does AWS currently support?
Can I merge multiple AWS accounts together?
How do I get started with AWS cloud computing?
What is AWS' VAT registration number?
How do I download an invoice for my monthly AWS charges?
Can I buy a Reserved Instance for a previous generation EC2 instance?
Can I use promotional credits to purchase Reserved Instances?
How do I sign up to be a Consolidated Billing payer account?
Why am I being charged for Elastic Block Store (EBS) after I've terminated all my instances?
How do I add a US sales tax exemption to my AWS account?
How do I tell if my Reserved Instances are being used?
Which of my addresses will be used to calculate tax for my AWS account?
Does AWS keep backups of my resources?
Why did my Reserved Instances bill spike at the beginning of the month?
How do I reopen my closed AWS account?
How long does it take for a billing alert to reach me after a billing alarm is triggered?
How do I view past or current AWS payments?
What's the most effective way to bill end customers as an AWS reseller?
Why does the "blended" annotation appear on some line items in my bill?
What is Consolidated Billing, and how does it work?
How is tax calculated in a Consolidated Billing family?
How do I report abuse of AWS resources?
What payment methods does AWS accept?
Why am I charged for EBS when all my instances are stopped?
Why isn't my credit or promotional code applying to my bill?
How do I recover a lost or forgotten AWS password?
Why was I charged over $100 for my Business Support subscription?
Why do I get an error when I try to close my AWS account?
How do I add a promotional code to my AWS account?
How do I sign up for an AISPL account?
Does AWS provide support in languages other than English?
I'm having trouble viewing AWS documentation in my browser
I have a VAT exemption—how do I add it to my AWS account?
How do I view my software subscriptions on the AWS Marketplace?
Why are the forecasted costs in my Billing and Cost Management console unexpectedly high?
Is it OK to use the same phone number to phone-verify multiple AWS accounts?
What is Amazon Web Services Private Ltd. (AISPL)?
I've forgotten the sign-in credentials for an account—what do I do?
What services or resources support cost allocation tags?
Why was I charged twice for my AWS Support subscription?
Why can I still sign in to my closed AWS account?
How do I update the address associated with my AWS account?
How do I enable billing alerts for my AWS account?
How do I remove an account from a Consolidated Billing family?
Can I link AISPL accounts to AWS accounts through Consolidated Billing?
Can I backdate tags for my cost allocation reports?
Does AWS charge value-added tax (VAT)?
How do I activate Trusted Advisor for my account?
How do I disable billing reports for my account?
How do I create an AWS access key?
How do I change the email address associated with my AWS account?
How do I activate billing reports for my account?
Can I pay my bill in a currency other than US dollars (USD)?
Can I modify the terms of my EC2 Reserved Instance?
How do I use the Reserved Instance utilization report?
How do I sell an EC2 Reserved Instance on the EC2 Reserved Instance Marketplace?
How do I estimate how much my planned AWS resource configurations will cost?
How do I find the AWS account associated with an unknown Amazon Web Services charge?
How do I CC another email address on account-related correspondence from AWS?
How do I add a new payment method to my AWS account?
How do I create and activate a new Amazon Web Services account?
How do I close my Amazon Web Services account?
Why did I receive a bill after I closed my AWS account?
How do I change billing information on the PDF version of the AWS invoice I receive by email?
How do I get a compliance package from AWS (BAA, HIPAA, PCI, etc.)? [new]
How do I manage my AWS service limits?
How do I learn when new AWS services launch?
How do I securely control access to my AWS services and resources?
How do I set up Trusted Advisor notifications?
How will AWS handle the upcoming leap second at the end of June 2015?
How do I transfer ownership of Amazon S3 objects to a different AWS account?
How do I transfer ownership of an Amazon EC2 instance to a different AWS account?
How do I transfer ownership of Amazon RDS resources to a different AWS account?
How do I transfer ownership of an Amazon Redshift cluster to a different AWS account?
How do I transfer my AWS-hosted domain to another AWS account? [new]
How do I transfer my AWS-hosted domain to another registrar? [new]
How do I update the contact information on the domain I purchased through AWS? [new]
I received a "Parameters in request are not valid" error when trying to transfer my domain [new]
How do I configure DNS service for my domain through Route 53? [new]
How do I delete an AWS-hosted domain from my account? [new]
How do I transfer a domain to AWS from another registrar? [new]
I didn't receive a transfer authorization email for my Route 53 domain [new]
How do I change ownership of a domain registered with Amazon Route 53?
How do I enable reverse DNS lookup in Amazon Route 53?
I am using the Amazon Route 53 DNS service and I can't access my website
After creating an MX record for my SMTP server in Amazon Route 53, my server cannot receive email
How do I ensure data integrity of objects uploaded to or downloaded from Amazon S3? [new]
How do I gather Amazon S3 request ID values requested by AWS Support?
How do I change the default value of the Owner property for Amazon S3 resources?
How do I delete S3 objects and buckets?
How do I configure an Amazon S3 bucket so I can undelete files that have been deleted?
How do I use the AWS CLI to perform a multipart message upload of a file to Amazon S3?
I've deleted my default VPC. How do I get it back?
How do I troubleshoot VPN tunnel connectivity to an Amazon VPC?
I want to configure a secondary private IP address for my Amazon EC2 instance.
How do I resolve VPC peering network connectivity issues?
How do I modify the IP address range of my Amazon Virtual Private Cloud (VPC) or VPC subnet?
How do I troubleshoot problems connecting to an Amazon EC2 instance from the Internet?
How do I enable functions, procedures, and triggers for my Amazon RDS MySQL instance?
How do I enable and monitor logs for my Amazon RDS MySQL instance?
How do I configure my Amazon RDS DB instance read replica to be modifiable?
How do I view server activity for my Amazon RDS MySQL instance?
How do I check running queries for my Amazon RDS MySQL instance?
How do I resolve problems that occur when my RDS DB instance runs out of storage?
How do I resolve problems connecting to my Amazon RDS database instance?
How do I resolve problems with my Amazon RDS Oracle DB instance using more storage than expected?
How do I resolve problems with my Amazon RDS MySQL DB instance using more storage than expected?
How do I change the time zone of my Amazon RDS database instance?
How do I download my Amazon RDS DB instance logs?
How do I resolve problems launching an Amazon RDS DB instance in a VPC?
How do I modify parameter values in an Amazon RDS database parameter group?
How do I import data into my Amazon RDS DB instance?
How do I perform common DBA tasks for Amazon RDS DB instances?
How do I resolve AWS CloudFormation template validation or template format errors?
How do I resolve the AWS CloudFormation CloudFormer error "No default VPC found for this user"?
How do I resolve the AWS CloudFormation error "Route did not stabilize in expected time"?
How do I resolve the AWS CloudFormation error "Invalid template resource property 'XXXXXXX'"?
Need help? Visit the AWS Support Center.
