I'd like information about ISO 9001

 

 

AWS ISO 9001

ISO 9001 is a global standard for managing the quality of products and services. The 9001 standard outlines a quality management system based on eight principles defined by the International Organization for Standardization (ISO) Technical Committee for Quality Management and Quality Assurance. They include:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • System approach to management
  • Continual Improvement
  • Factual approach to decision-making
  • Mutually beneficial supplier relationships

The key to the ongoing certification under this standard is establishing, maintaining and improving the organizational structure, responsibilities, procedures, processes, and resources in a manner where AWS products and services consistently satisfy ISO 9001 quality requirements.

The AWS ISO 9001 certification can be downloaded here


Yes. AWS has undergone a systematic, independent examination of our quality system to determine whether the activities and activity outputs comply with ISO 9001 requirements. A certifying agent found our QMS to comply with the requirements of ISO 9001 for the activities described in the scope of registration.

AWS' ISO 9001 certification directly supports customers who develop, migrate and operate their quality-controlled IT systems in the AWS cloud. Customers can leverage AWS’s compliance reports as evidence for their own ISO 9001 programs and industry-specific quality programs, such as GxP in life sciences, ISO 13485 in medical devices, AS9100 in aerospace, and ISO/TS 16949 in automotive. AWS customers who don't have quality system requirements will still benefit from the additional assurance and transparency that an ISO 9001 certification provides.

AWS' ISO 9001 accreditation covers AWS Regions including US East (Northern Virginia), US West (Oregon), US West (Northern California), AWS GovCloud (US), South America (São Paulo), EU (Ireland), EU (Frankfurt) and Asia Pacific (Singapore), Asia Pacific (Sydney), and Asia Pacific (Tokyo).

These sites support the AWS Edge Locations, for more information on the AWS global infrastructure refer here.

AWS defines quality as the features and characteristics of our services that bear on their ability to satisfy the requirements of confidentiality, integrity, and availability.

AWS was certified by EY CertifyPoint, an International Organization for Standardization (ISO) certifying agent accredited by the Dutch Accreditation Council, a member of the International Associate Forum (IAF). Certificates issued by EY CertifyPoint are recognized in all countries with an IAF member. See a list of IAF members & signatories.

The certification covers the quality management system over a specified scope of AWS services and Regions of operations. If you are pursuing ISO 9001 certification while operating all or part of your IT systems in the AWS cloud, you are not automatically certified by association, however, using an ISO 9001 certified provider like AWS can make your certification process easier.


ISO 9001 Resources

 

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