ISO 9001 is a global standard for managing the quality of products and services. The 9001 standard outlines a quality management system based on eight principles defined by the International Organization for Standardization (ISO) Technical Committee for Quality Management and Quality Assurance. They include:
- Customer focus
- Leadership
- Involvement of people
- Process approach
- System approach to management
- Continual Improvement
- Factual approach to decision-making
- Mutually beneficial supplier relationships
The key to the ongoing certification under this standard is establishing, maintaining and improving the organizational structure, responsibilities, procedures, processes, and resources in a manner where AWS products and services consistently satisfy ISO 9001 quality requirements.
The AWS ISO 9001 certification can be downloaded here.

