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Knowledge Center

Here are some of the most frequent questions and requests that we receive from AWS customers. If you don't see what you need here, check out the AWS Documentation, visit the AWS Discussion Forums, or visit the AWS Support Center.

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Most Popular

  • How can I connect to an Amazon EC2 Linux instance with desktop functionality from Windows?
  • How do I troubleshoot problems using Remote Desktop to connect to my Amazon EC2 Windows instance?
  • How do I transfer ownership of an Amazon EC2 instance to a different AWS account?

Amazon Elastic Compute Cloud (Amazon EC2)

Linux

How do I get started working with Linux on AWS?

What are the most commonly used Linux commands?

My Amazon EC2 instance has failed the system reachability status check.

How can I connect to an Amazon EC2 Linux instance with desktop functionality from Windows?

How do I troubleshoot TCP/IP connectivity problems in Linux?

How can I use AWS to quickly create and connect to an Amazon EC2 Linux instance?

I want to migrate instances between my local virtualization environment and Amazon EC2.

I want to make sure my Amazon EC2 Linux instance has the latest version of OpenSSL.

I need more Amazon EC2 instances, but I've reached my limit.

I can't send email with Amazon SES because the daily message quota has been exceeded

My Amazon EC2 instance is scheduled for retirement. What are my options?

How do I stop and start Amazon EC2 Instances at scheduled intervals with AWS Data Pipeline?

How do I benchmark network throughput on an Amazon EC2 Linux instance?

How do I assign a static hostname to a private Amazon EC2 instance running Ubuntu Linux? [new]

Windows

My Amazon EC2 instance has failed the system reachability status check.

Windows activation failed on my Microsoft Windows Server instance in Amazon EC2.

My Microsoft Windows Server instance is stuck "Waiting for meta-data accessibility..."

How do I troubleshoot problems using Remote Desktop to connect to my Amazon EC2 Windows instance?

How do I troubleshoot TCP/IP connectivity problems in Windows?

How do I recover an inaccessible Amazon EC2 Windows Server instance?

I need more Amazon EC2 instances, but I've reached my limit.

I need to reset the administrator password on a Windows Server instance in Amazon EC2.

I want to migrate instances between my local virtualization environment and Amazon EC2.

I can't send email with Amazon SES because the daily message quota has been exceeded

How can I enhance network performance of an Amazon EC2 instance running Windows Server 2008 or Windows Server 2008 R2?

I’ve lost connectivity to my Amazon EC2 instance of Windows Server 2012 R2 after a reboot. How do I fix this?

How do I troubleshoot issues with my Amazon EC2 instance of Microsoft Windows Server?

My Amazon EC2 instance is scheduled for retirement. What are my options?

How do I stop and start Amazon EC2 Instances at scheduled intervals with AWS Data Pipeline?

How do I benchmark network throughput on an Amazon EC2 Windows instance?

Elastic Load Balancing

How do I upload SSL certificates for my load balancer to prevent clients from receiving untrusted certificate errors?

How do I troubleshoot Elastic Load Balancing capacity issues?

How do I troubleshoot Elastic Load Balancing connectivity issues?

How do I troubleshoot Elastic Load Balancing high latency?

Account and Billing Management

I recently created an AWS account but am unable to use any AWS services. How can I activate AWS services?

How do I close my Amazon Web Services account?

How do I change billing information on the PDF version of the AWS invoice I receive by email?

How do I avoid unexpected charges for Amazon Web Services?

Resource Management

How will AWS handle the upcoming leap second at the end of June 2015?

How do I transfer ownership of Amazon S3 objects to a different AWS account?

How do I transfer ownership of an Amazon EC2 instance to a different AWS account?

How do I transfer ownership of a domain or an Amazon Route 53 hosted zone to a different AWS account?

How do I transfer ownership of Amazon RDS resources to a different AWS account?

How do I transfer ownership of an Amazon Redshift cluster to a different AWS account?

Amazon Elastic Block Store (Amazon EBS)

How do I expand the storage space of an Amazon EBS volume?

I want to optimize the performance of my Amazon EBS volumes.

How do I optimize performance of an Amazon EBS Provisioned IOPS volume?

How do I create a snapshot of an Amazon EBS RAID array?

Amazon Route 53

How do I troubleshoot 'No Targets Available' when creating an Amazon Route 53 alias resource record set?

How do I change ownership of a domain registered with Amazon Route 53?

How do I enable reverse DNS lookup in Amazon Route 53?

How do I verify that resource record sets in an Amazon Route 53 public hosted zone are accessible from the Internet?

Amazon Virtual Private Cloud (Amazon VPC)

VPC Issues

I've deleted my default VPC. How do I get it back?

How do I troubleshoot VPN tunnel connectivity to an Amazon VPC?

I want to configure a secondary private IP address for my Amazon EC2 instance.

How do I resolve VPC peering network connectivity issues?

How do I resolve the VPC peering connection error "Failed due to incorrect VPC-ID, Account ID, or overlapping CIDR range"?

How do I modify the IP address range of my Amazon Virtual Private Cloud (VPC) or VPC subnet?

How do I troubleshoot problems connecting to an Amazon EC2 instance from the Internet?

VPN Issues

How do I troubleshoot VPN tunnel connectivity to an Amazon VPC?

I can’t establish my VPN tunnel: Internet Key Exchange (IKE) is failing.

I can’t establish my VPN tunnel: IPsec is failing.

How can I resolve the error "Conflict among chosen gateway IP addresses" when trying to create a VPN connection?

Auto Scaling

How do I troubleshoot Auto Scaling instance termination due to status check or health check failures?

How do I ensure that Amazon CloudWatch alarms trigger scaling of my Auto Scaling group?

How do I troubleshoot scaling issues with my Auto Scaling group?

Why did my Auto Scaling group scale down?

How do I delay Auto Scaling termination of unhealthy Amazon EC2 instances so I can troubleshoot them?

Amazon Relational Database Service (Amazon RDS)

How do I enable functions, procedures, and triggers for my Amazon RDS MySQL instance?

How do I enable and monitor logs for my Amazon RDS MySQL instance?

How do I configure my Amazon RDS DB instance read replica to be modifiable?

How do I view server activity for my Amazon RDS MySQL instance?

How do I check running queries for my Amazon RDS MySQL instance?

Amazon Redshift

The Amazon Redshift COPY command does not return an error message, but no data is copied.

How do I improve Amazon Redshift query performance?

How can I use the Amazon Redshift Utilities to manage and optimize performance of my Amazon Redshift cluster?

AWS CloudFormation

How do I resolve AWS CloudFormation template validation or template format errors? [new]

How do I resolve the AWS CloudFormation error “cannot update a stack when a custom-named resource requires replacing”? [new]

How do I resolve the AWS CloudFormation CloudFormer error "No default VPC found for this user"? [new]

How do I resolve the AWS CloudFormation error "Route did not stabilize in expected time"? [new]

How do I troubleshoot an AWS CloudFormation stack that is stuck with a status of CREATE_IN_PROGRESS or UPDATE_IN_PROGRESS? [new]

How do I resolve the AWS CloudFormation error "Invalid template resource property 'XXXXXXX'"? [new]

How do I resolve the AWS CloudFormation error "WaitCondition timed out. Received 0 conditions when expecting 1"? [new]

Best Practices

I want to compare my AWS resource usage to best practices.

I want to make sure my Amazon EC2 Linux instance has the latest version of OpenSSL.


Need help? Visit the AWS Support Center.

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