Sundial’s Post

Only 100 Metrics Matter. In every business, a small core of signals explains nearly everything. About 100 metrics capture 90% of what’s happening. Around 50 events define how users and systems behave. And roughly 150 key characteristics — the traits of users, products, or content — shape most outcomes. The rest sits in the long tail: useful for edge cases, but not what drives your business daily. The future isn’t just tracking more data — it’s understanding it. When metrics are connected in a semantic layer with its relationships, your data becomes a reasoning system. AI can then see relationships, trace "causality", and move from “what happened” to “why” and “what’s next.” With a foundation of 50 events, 100 metrics, and 150 characteristics, AI stops being a dashboard — and starts being a partner in thinking about your business/product. Our next blog post in opinionated intelligence series. https://lnkd.in/exM6dpfQ

The next era of commerce won’t start with a search bar — it’ll start with a conversation. It’s Monday afternoon, you’re catching up after a busy morning, and you realize you’re out of snacks for the week. You tell your AI assistant, “I need healthy snacks and something easy for dinner tonight.” A few seconds later, your cart is filled — protein bars, sparkling water, and your favorite salad kit — all pulled from your go-to stores, in stock, priced right, and ready for delivery before you even close your laptop. That’s agentic commerce — where AI doesn’t just recommend, it acts on your intent. At Logicbroker, we’re helping make this possible by connecting brands, retailers, and marketplaces through real-time data, automation, and integrations. When every system speaks the same language, shopping becomes effortless — and even your Monday catch-up feels a little smoother. The future of shopping isn’t about where you buy — it’s about how connected your ecosystem is. #AgenticCommerce #AI #RetailInnovation #Logicbroker #ConnectedCommerce #FutureOfRetail #DigitalTransformation

🤩 We’re excited to have Mindy Kasting, Product Manager GenAI at Adyen, join us as a speaker at our upcoming panel discussion "Unlocking Data’s Value: The Case for Data Product Managers in Modern Organizations"! As a Product Manager at Adyen, Mindy specialises in taking data products from high-value concepts to real-world implementation. She currently leads initiatives to optimize company-wide search and workflow tools, applying Generative AI to enhance productivity. At Adyen, a global financial technology platform, the sheer volume of trillions of data points from global payments presents both immense opportunity and significant risk. The constant challenge is to find the signal in the noise—identifying sophisticated fraudsters while simultaneously helping legitimate merchants optimize their business operations. Mindy has tackled this head-on, delivering products like Score, a set of machine learning models that protect marketplaces from fraudulent sellers, and an internal recommendation engine that surfaces critical optimisation opportunities for customers. Her career is guided by the principle that a product's success isn't measured by its launch, but by its adoption—when it becomes an indispensable tool that people actively use to solve their most critical problems. ✨ Don’t miss Mindy’s insights on building impactful data products and leveraging AI at scale 👉 https://lnkd.in/eBCpUJEf #AI #ProductManagement #MachineLearning #Fintech #Adyen #DataProducts #Innovation #PanelDiscussion #FraudPrevention #DataPM

🚀 Building Knoops: The World’s Most Data-Driven Beverage Brand AI, technology, and data are transforming how we think about growth at Knoops. While our app continues to attract many new users, the majority of our transactions still happen in-store. That’s where the next evolution begins. We’re now using AI applied to our existing CCTV to understand — in a fully anonymised way — customer age profiles, gender mix, queue dynamics, and timing of every stage of service. This gives our operations team powerful insights into productivity, peak trading, and customer experience. But the real breakthrough is what it means for brand value. By combining this with tokenised, anonymised credit card data, we’ll be able to connect customer behaviour, repeat purchases, and loyalty patterns to a clear data-driven valuation story. This is how we move from a qualitative hypothesis — that Knoops is a new category with a multi-billion-dollar opportunity — to evidence-based proof. We’ve built a dedicated team and are working with incredible partners to deliver this project. The goal: to demonstrate what we already believe inside Knoops — that it’s the biggest brand to come out of the UK in a generation. And with this data we can then do it with the lowest cost of capital possible, fully aligned with building long-term brand equity. It’s an exciting moment — turning insight into value, and data into growth. #AI #DataDriven #BrandBuilding #Innovation #Knoops #CustomerExperience #UKBrands #Growth

🚨 The grocery game just changed forever. Instacart just dropped AI tools that could turn your corner store into Amazon. Here's what just happened: Instacart launched a full suite of AI-powered enterprise solutions. Automated inventory management that predicts what customers want before they know it. Personalized recommendation engines that boost sales automatically. Smart pricing optimization that adjusts in real-time. But here's the kicker—this isn't just for big chains anymore. Small grocery stores and independent retailers now get the same AI superpowers that were exclusive to major corporations. This is huge because: ✅ The playing field just got leveled. Small retailers can now compete with grocery giants using the same advanced technology. ✅ Customer experience becomes the differentiator. When everyone has smart inventory and pricing, success comes down to who serves customers best. ✅ Data becomes the new currency. Stores that learn fastest from customer behavior will dominate their local markets. The grocery industry is about to see the biggest shake-up since online ordering. Independent retailers who embrace this AI revolution will thrive. Those who ignore it risk becoming irrelevant. The question isn't whether AI will transform retail—it's whether you'll be leading the change or watching from the sidelines. How do you think AI will reshape the grocery shopping experience in your area?

Walmart added nearly $40bn to its market cap the day it announced its partnership with OpenAI. There’s no question we’re in the midst of an AI bubble but regardless of valuations, one thing remains true....those who hesitate to adopt and adapt will be left behind. In Retail you can never rest. The pace of change doesn’t slow down, it seems to accelerate! https://lnkd.in/dMNygdhB

Everyone loves quick commerce — groceries in 10 minutes, coffee in 6, medicines before your movie ends. But have you ever wondered how that speed actually works? 🤔 Here’s the real magic behind it 👇 ⚙️ 1. Micro-fulfillment Centers (MFCs): Tiny warehouses placed inside cities, often within 2–3 km of dense neighborhoods. They’re powered by data — not luck. Every SKU, every route, every restock is optimized by AI. 📍 2. Predictive Demand Algorithms: Before you even add milk to your cart, the system already knows someone nearby will order it. That’s machine learning analyzing millions of transactions — and predicting the next one. 🧠 3. Route Optimization Engines: Delivery agents don’t just “pick the shortest path.” Real-time traffic, rider location, and order priority are processed every second by routing algorithms. 🔋 4. Data-Driven Efficiency: Inventory, packaging, delivery time — even the number of ice cubes in your cold drink — everything is measured, improved, and automated. 🚴♂️ And let’s not forget the real heroes — the riders. Because behind every intelligent system, there’s human grit. AI may optimize the route, but it’s the rider who brings your order to your door — rain, heat, or rush hour. 🌧️☀️ Quick commerce isn’t just about speed — it’s about precision engineered by data and delivered by humans. Next time your order arrives in 9 minutes, remember — it’s not magic. It’s machine intelligence + human effort working in perfect sync. ⚡ #QuickCommerce #AI #Innovation #Logistics #MachineLearning #FutureOfRetail #DeliveryRiders #TechWithHeart

🧠 The Retail Brain: Why “Seamless” Is Just the Starting Line For the last decade, every major retailer has been chasing a big goal "#Seamless." This mission ensuring price and stock accuracy across online and in-store built the foundation of #UnifiedCommerce. It was a huge, necessary engineering feat to give retail a reliable central nervous system. But guess what? That fight is over. The new game is about teaching that nervous system how to think. The Evolution: From Fixing to Foresight Today, the goal isn’t just to connect systems — it’s about giving retail a brain that can think ahead and adapt in real time. ~ Phase 1: The Connective Stage (Multichannel → Unified Commerce) 🧩Focus: building strong system connections. This was about reliability — making sure what customers saw online matched what was available in-store. If you found a dress online, the system confirmed: “Yes, it’s in stock, in your size.” (The Transactional Truth) ~ Phase 2: The Cognitive Leap (Now → Future) ⚡ Focus: understanding context, emotion, and perception. We’ve already connected the data — now we’re teaching it to understand meaning. Instead of asking “Is it available?” we’re asking “Does this listing feel exactly like what the customer expects to receive?” It’s a subtle but powerful shift — from accuracy to authenticity. This is where #AugmentedCommerce, powered by #GenerativeAI, steps in. Think of it as a retail brain that can analyze subtle product details — the weave of a fabric, the exact shade of a color — and instantly enhance product listings across thousands of items. It’s like having an intelligent editor working 24/7, continuously improving every product description to be more accurate, engaging, and true to what shoppers see. So… 👉 Is your next barrier still “connecting systems”? Or have you moved on to automating intelligence? #FutureOfRetail #GenerativeAI #Innovation #RetailStrategy #AugmentedCommerce #AITransformation

In today's ecommerce landscape, just "keeping up" with shipping isn't enough. You have to stay ahead. In this clip our Transportation Product Manager, Erich Grundman, shares how we proactively invest in our technology—from AI-powered efficiencies to expanded carrier coverage—to solve problems that truly "move the needle." Our philosophy is simple: Our roadmap evolves with our merchants, so they can stay ahead. Learn how our shipping solutions can give your business a competitive edge: https://hubs.ly/Q03TdWSN0 #ShipMonk #FulfillmentUnfiltered #SupplyChain #Logistics #Transportation #Ecommerce #AI #Innovation

Are you a business owner exploring avenues for cost reduction and improved customer experience? Consider this: Walmart, in partnership with Evoke, is catalyzing the future of retail with AI-driven 'agentic shopping'. The AI recalls customers' buying patterns, offers personalized suggestions, and replaces the need for shop assistants. This innovation could potentially streamline high-overhead shops, struggling with slim margins and small producers. However, the road to AI integration isn't without its pitfalls. Fierce resistance from small brands, market competition, and challenges in brand deals are just the tip of the iceberg. As an entrepreneur, are you weighed down by such uncertainties? If these questions leave you pondering, it may be time for us to chat. Let's harness the power of AI, navigating through potential roadblocks and crafting a strategy that suits your business. Remember, the most significant opportunities often lie beyond fear and resistance. Reach out, and together let's pioneer the future of retail. #AIinRetail #FutureOfShopping #Entrepreneurship-Innovation