General Manager - Hospitality

About the Company

We are hiring an experienced General Manager to lead a destination-based operation that brings together hospitality, retail, food & beverage, lodging, recreation, events, and guest services.

About the Role

This role is ideal for a hands-on leader who thrives in fast-paced environments, is passionate about delivering exceptional guest experiences, and has a proven track record of driving both operational and financial performance. If you have experience managing complex, multi-revenue stream operations and leading large teams, we want to hear from you.

Responsibilities

• Driving financial results through budgeting, forecasting, and full P&L oversight
• Leading guest experience initiatives to ensure high levels of satisfaction and service excellence
• Overseeing multiple departments including retail, food & beverage, lodging, maintenance, and guest services
• Recruiting, developing, and mentoring leadership teams and staff
• Ensuring compliance with safety, environmental, and regulatory standards
• Managing relationships with key stakeholders, including government agencies and clients
• Representing the operation within the local community and supporting public relations efforts
• Developing and executing strategic plans to support growth and long-term success

You will serve as the senior on-site leader, setting the tone for culture, performance, and guest experience across the entire operation.

Qualifications

• 5+ years of leadership experience in hospitality.
• Experience managing multi-department or multi-revenue stream operations
• Strong financial management skills, including budget ownership and reporting
• Proven ability to lead and develop large teams in seasonal or year-round environments
• A hands-on leadership style with excellent communication and problem-solving skills
• Experience in destination-based operations such as parks, resorts, recreation, or tourism (strongly preferred)

Required Skills

Strong financial management skills, including budget ownership and reporting.

Preferred Skills

Experience in destination-based operations such as parks, resorts, recreation, or tourism (strongly preferred).

Emory Workforce Solutions is an Equal Opportunity Employer. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment based on race, color, religion, national origin, ancestry, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination or harassment.