LERETA, LLC

Nearly 4 in 10 fixed-rate borrowers believe their monthly mortgage payment can never change. It can. And right now, property taxes and insurance premiums are proving exactly that. When a borrower calls your servicing team confused about why their payment went up, there's a good chance this misconception is at the root of it. The question for servicers isn't whether to communicate escrow changes, it's whether the communication lands. Proactive, plain-language escrow education before adjustment season isn't just good borrower experience. It's call deflection. What does your team do to get ahead of this confusion? #MortgageServicing #EscrowManagement #BorrowerEducation #PropertyTax #LERETA #ServicingOperations

Last week at the FICS - Financial Industry Computer Systems, Inc 39th Annual Users' Conference in Frisco, one theme came up in nearly every conversation with credit union leaders: They're not just shopping for software. They're looking for a partner who stays alongside them. Credit unions are growing fast in mortgage lending, refinance loan share jumped from 9% in 2020 to 16% in 2024. As more of them bring servicing in-house, the challenges they're navigating are real: compliance complexity, staffing capacity, digital experience gaps, and the pressure to compete with large banks without losing the member-first culture that defines them. Our team came back from Frisco with several clear takeaways on where the credit union servicing market is heading and what it actually takes to be the right partner for this segment. Full breakdown can be found here: https://lnkd.in/gKwqaFbV Thank you to FICS for a fantastic conference, see you next year. #FICSConference #CreditUnions #MortgageServicing #CreditUnionMortgage #LERETA #MortgageTechnology #ServicingExcellence #CUSO

60% of borrowers who experienced a mortgage payment increase were surprised by it. 39% of fixed-rate borrowers believe their payment can never change. 72% want real-time visibility into their property taxes inside their mortgage platform. LERETA's 3rd Annual Borrower Escrow Survey is out and the findings have real implications for how servicers communicate, operate, and compete. Full breakdown in the link below. https://lnkd.in/gA9AqnJZ #MortgageServicing #EscrowManagement #PropertyTax #BorrowerExperience #LERETA #ServicingExcellence #MortgageBanking

We’re looking forward to attending the 2026 FICS - Financial Industry Computer Systems, Inc Users’ Conference in Dallas next week. Our team is excited to connect with lenders and servicing professionals, share insights, and explore new ways to support operational efficiency across the mortgage lifecycle. If you’ll be there, we hope to see you in Texas! #FICSConference #MortgageTechnology #MortgageServicing #LERETA #Dallas

What an excellent time we had last week at the 2026 Fay Servicing Round Table! The event brought together thoughtful leaders and innovators across the servicing community, and we were proud to be one of the event sponsors. The discussions, collaboration, and industry insights were outstanding, and we truly appreciate the opportunity to connect with so many partners and peers who are shaping the future of mortgage servicing. A big thank‑you to Fay Servicing, LLC for hosting such a valuable and well‑run round table. We’re already looking forward to the next one! #MortgageServicing #Escrow #ServicingInnovation #MortgageIndustry #LERETA #FayServicing 

We’re excited to welcome Juan V. to the LERETA team!   Juan joins us as a Mid-Market Sales Rep, bringing more than a decade of experience supporting mortgage lenders, credit unions, and servicers with technology, data, escrow, and tax solutions.   He has a proven record of: -Leading complex enterprise sales cycles -Building strong relationships across lending and servicing organizations -Delivering workflow, compliance, and operational efficiency solutions -Driving strategic value conversations with executive‑level stakeholders   Juan’s deep industry expertise and consultative approach make him a powerful addition to LERETA as we continue to support servicers nationwide with the most reliable and responsive tax and escrow solutions in the industry.   Please join us in welcoming Juan to LERETA! Connect with him here: https://lnkd.in/eHsJtt8z   #LERETA #MortgageServicing #Escrow #ServicingInnovation #Fintech #TaxServicing #MortgageIndustry #SalesTeamGrowth

Opening Day is here, one of baseball’s great rites of spring, when hope springs eternal and every team starts with a fresh chance to make this the season. At LERETA, no one embodies that spirit more than Kevin Quinn, our Chief Revenue Officer and lifelong baseball guy. From his days playing college ball to coaching and mentoring today, Kevin brings that same competitive energy, teamwork, and love of the game to everything he does. So whether you’re rooting for a perennial contender or an underdog with big dream, we’re wishing you and your team an incredible 2026 MLB season. Happy Opening Day! #MLBOpeningDay #HopeSpringsEternal #PlayBall #BaseballSeason #LERETA #OpeningDay2026

Transparency in escrow isn’t just a nice-to-have, it’s an expectation. And at LERETA, we’re continuing to elevate the experience for homeowners and servicers alike. Our Homeowner Portal is helping bridge the communication gap by giving borrowers easy, self‑service access to the information they need most: escrow activity, tax payments details, document history, and more. It’s one more way we’re supporting servicers in delivering an exceptional customer experience while reducing call volume and operational friction. We recently published a deeper look at how and why this matters for servicers striving to modernize borrower interactions. Read the full blog here: https://lnkd.in/gEyb5MKs #Escrow #CustomerExperience #MortgageServicing #DigitalTransformation #HomeownerPortal #LERETA #MortgageIndustry 

We’re proud to celebrate another strong client win from our team. Adam Villaneda recently partnered with a Maryland community bank to implement LERETA’s Standard Tax Service, helping them streamline tax monitoring, automate delinquency tracking, and improve visibility across both residential and commercial portfolios. This collaboration delivered a more efficient, modernized approach to managing property tax servicing and protecting loan collateral. #ClientSuccess #TaxServicing #LERETA #MortgageServicing #LenderSupport #OperationalEfficiency #FinancialServices

We had an incredible time at the annual golf outing during National Flood Association Conference last week in Scottsdale, Arizona! A huge thank‑you to all the vendors, partners, and friends who joined us for a great day on the course. We're excited to share photos from the event and conference, including members of LERETA’s Flood Team, like Matthew Vogt and Gregg D'Albert, who continue to be incredible representatives of LERETA and valuable partners to our clients year‑round. A special shout‑out to Elly Leonida, who not only helps coordinate and bring this golf outing to life each year, but also took home the Closest to the Hole award on one of the holes! Amazing work on and off the course, Elly. And of course, thank you to the National Flood Association for hosting another outstanding conference. We always appreciate the opportunity to connect, collaborate, and engage with everyone who attends. Looking forward to doing it all again next year! #LERETA #NationalFloodAssociation #NFAConference26 #FloodIndustry #TeamLERETA #FloodExperts