Alphero’s cover photo
Alphero

Alphero

Technology, Information and Internet

Wellington, Wellington 3,898 followers

Bold Digital. Better World.

About us

Inventive. Emotive. Brave. Our promise: digital products that feel human, deliver great business outcomes, perform reliably and stay adaptable as 2030 comes rushing in. Alphero creates and delivers digital products that serve people now, and are designed and architected to stay relevant in 2030. Since 2011 we’ve partnered with organisations across Aotearoa NZ, Australia and the US to turn complex ideas into simple, joyful experiences—while making sure the plumbing (cloud, data, AI) is solid enough for the long run. How we help Advice from our experts. From high-level strategy, road-maps, future CX vision, future state architecture, resource models, operating-model guidance and other business case inputs; to practical advice on everyday digital things. Design that feels. Emotional, UX, agentic and holistic design connecting heart to purpose across mobile, web and emerging endpoints. Software engineering that lasts. Composable, maintainable full-stack build from native apps and complex web products to intelligent, resilient, scalable back-ends in the cloud. Alphero Intelligence. Our R&D lab where we explore the future, then fold the learnings into client projects. Industries we know: Health, finance, energy, media, government, transport, agribusiness, retail. Big enterprises, and bold start-ups alike. We treat every client as a partner and every engagement as a shared journey to the future. Bold digital. Better world.

Website
https://www.alphero.com
Industry
Technology, Information and Internet
Company size
51-200 employees
Headquarters
Wellington, Wellington
Type
Privately Held
Founded
2011
Specialties
Idea Incubator & Accelerator, Experience design, Digital strategy, Service design, Omnichannel, Digital transformation, User research, Research and development, Innovation, Mobile app development, Digital design, Digital roadmap, Web development, UX design, iOS, Android, Rapid prototyping, Product design, Data visualisation, and Digital self service

Locations

  • Primary

    Level 3, Hope Gibbons Building

    7 Dixon Street

    Wellington, Wellington 6011, NZ

    Get directions
  • 317 New North Rd, Kingsland

    G.3

    Auckland, Auckland 1021, NZ

    Get directions

Employees at Alphero

Updates

  • Introducing Kayla Kautai: Android dev with a not-longer-hidden talent for design and typography. Pretty epic stuff.

    When our designers at Alphero describe how awesome our developers are, they often use the phrase 'pixel eyes'. So let's talk about Kayla Kautai. A legend of a pixel-eyed Android developer. She's in fact so pixel-eyed that she designed this year's Alphero Xmas cards. Every year we have a new card, designed by a different Alphero designer. It says something about both the capability of our devs, and their mindset around great design, that Kayla's card design for 2025 - signed off for the printers by our Creative Director Matthew Harrop - wasn't created by his team. In fact she came up with two options we struggled to choose between. Matt has kindly offered Kayla a virtual spot in Team Design on this basis of her eye for typography. And our brand. So what is being pixel-eyed? It's based on how closely our digital devs adhere to the original designs and creative vision for a digital product or solution, without a degradation in the intended experience. We've had designers join us who are depressingly used to getting 'anywhere from 30% to 70%' (their words) experience degradation on as-built-product, vs original-designs, after handing over to (someone else's!) devs. Not with our crew. You want gorgeous, we gotcha! Been a depressed product owner? Not any more! On another note. I'm particularly cheerful about Kayla's design being chosen for our clients and team cards this year. It can be very easy to put people (or put yourself) into a box. Some of the things we encourage within our team include creative approaches to problem solving, critical thinking, and being open (or lateral) minded about learning new skills. It's about wiring the brain to draw from a much wider toolbox of skills. Kayla kinda nailed it. And if she was a dev on your mobile project... how confident would you be of getting a stunning outcome? 🤩 Also, call out to Summer of Tech, she's one of your alumni. #digital #digitalagency #developer #mobiledeveloper #design #designer #brand #Christmascard

    • Two Christmas card designs saying Meri Kirihimete.
  • Two weeks ago, we asked and answered a big question: Is brand dead? As both our Creative Director Matthew Harrop and Tracksuit co-founder and CEO Connor Archbold told us, brand is here to stay. Our new events series, Talk Futures with Me, hosted by Alphero Auckland Director Amanda Cardinale, invites a small group of Auckland executives around the breakfast table to ponder the big questions about our digital future. We've distilled that power breakfast into three insights, captured in the first edition of our white paper. So: what's the opportunity for brand in an agentic world? 1) Your audience is now human and machine 2) Brand will be defined by behaviour, emotion, and intent 3) Where agents falter, brand flourishes Matt sums it up nicely: "When the agent controls the head, the brand must control the heart." Huge thanks to Connor and Matt for leading this conversation. Want the full white paper? Let us know in the comments. P.S. We've got another breakfast coming up in February... hit us up if you'd be keen to get on the list.

  • Joshua Lovell-Smith, our senior web dev, had a life-changing conversation with ChatGPT recently. And when we say life-changing, we mean there’s a possibility it played an instrumental role in saving his life by A. convincing him to buy a blood glucose meter and, B. getting him to the hospital before he slipped into a diabetic coma. This one’s personal. Thank you for sharing, Joshua. Read Joshua’s story: https://lnkd.in/gB57FVvx Disclaimer: If you’re experiencing similar symptoms or have any health concerns, we recommend you see your healthcare professional ASAP.

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  • Apply for one of our roles? Or any role for that matter? Before hitting send, read this advice and insight from our CEO and founder Caroline Dewe.

    A ‘lil bit random. The impact of AI on recruitment is real and not all that great. At Alphero we’ve got a mantra: people choose people. That’s true for our fab clients, your people choose ours. And when we’re finding new Alphero teamies. We’re a people-based consulting agency, so who you are matters as much (usually more) than what you’ve done. We’ve been hiring heaps lately across leadership, design, QA and dev. It’s been hard. No AI-bots filtering for us, we read every application ourselves. We put proper care into our job ads to reflect who we are to you, and encourage you to respond with a sense of your personal ‘why’. That’s why we ask for a cover letter. It’s your opp to sell the intangible awesomeness that is you. It’s also your chance to blag your way in if you don’t tick every box. So we’ve hired people purely off the strength of their cover letter. People choose people, and it felt like we were being chosen by you. You’d think that AI could help improve the quality of applications, but what we’re seeing is literally hundreds of near-identical CVs especially for dev and QA roles. Same layout, same phrasing, same lists of skills. Looks like everyone’s using the same “tidy my CV” prompt and chucking the generic results over the fence to every job they apply for. No tailoring, no spark and almost no cover letters (or even covering email), despite us asking. We can't tell them apart. On the positive tho: we’re currently looking for grad devs through Summer of Tech and it’s been a bit refreshing. There's def some generic AI-ish CVs, but also some weird and wonderful ones, and loads of them still write about their ‘why’. Their words are direct, quirky, heartfelt and mostly not yet homogenised (squashed!) by bitter life experience. When we’re sifting through a thousand candidates, this makes individuals stand out and gives us a clear view on where their passions lie, what they might be looking for, and how they might fit the role and our team. We're actually seeing a bit of variety and gaining the feels for the who you are, your why, not just the what you have done. Nice! #careers #digitalagency #jobs #coveringletter #CVs #graduates

  • Would you recognise your brand if it walked past you on the street? Our (newly promoted!) senior designer, Harry Simpson, unpacks how the role of brand is evolving alongside technology, beyond visual identity and interface. Because it all changes the moment your brand can hold a conversation of its own.  Harry’s exploring how to build in your brand’s behavioural idiosyncrasies by design, and what this means for the future of digital experiences. Read more: https://lnkd.in/g_a6Q2nD

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  • We're absolutely thrilled to announce that Alphero has won a prestigious Australian Good Design Award in the Digital Category: Web Design and Development for our work on MyCreativeRights! The recognition for this project, which helps protect the rights of New Zealand writers and artists through an accessible digital platform, is a huge honour. The Good Design Awards Jury had incredible things to say about our work: “As AI threatens the rights of writers and artists globally, MyCreativeRights is helping protect creatives by combining legal tools, education and expert support in one accessible digital platform. This is a nicely crafted platform that brings clarity and energy to a local government website. The visual identity is welcoming, and the user experience is well considered. Simple but effective design and solves a real need in a customer focused way. This project truly sets a new benchmark for good design in this category. Well done.” This award is a testament to the power of design to solve current, real-world problems and set new benchmarks for the industry. A massive shoutout to our incredible team and of course Copyright Licensing New Zealand for making this project possible and a success! #GoodDesignAwards #WebDesign #DigitalTransformation #MyCreativeRights #Alphero #NZTech

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  • Day 4 SXSW Sydney dispatch from Matthew Harrop Kieron Norfield and Julieanne Gilchrist... Startup insights from the top, multiple doom warnings, Notion's founder on what makes us human, and Matt chose a talk about death over Tyra Banks and her ice cream startup. Priorities, eh? The Kitesurf (we use and love Kitesurf AI!) talk delivered actual insights. Exceptional technical talent is the decisive advantage, emerging ecosystems should amplify their unique cultural advantages rather than copy Silicon Valley, and critically, AI's value layer requires defensible differentiation or you're just a feature. Solid. Then came the doom parade. A UNSW professor warned that US tech wants to take our jobs and funnel wealth back to tax havens. Deepfakes will erode institutional trust through "Continued Influence Effect", even when you know something's fake, the damage is measurable and hard to reverse. Publicis Sapient showed us a 6-year-old sobbing over losing her AI teacher. Kids coerced by AI into suicide. Economies collapsing. His parallel: we invented the steam engine before establishing thermodynamics, and we've done the same with AI. Great quotes, terrible vibes. Notion's founder shifted the energy. His breakdown of what makes humans unique in the age of AI: taste, capability, and agency. AI is making our capabilities less special, so the real magic is in our taste and our ability to make things happen. Agency is a muscle we need to work. A Bell Labs quote landed: "You can create anything you want as long as it's beautiful or useful." Matt ended his day with a session about death, which he said was both rewarding and enlightening. Whereas Kieron and Julieanne went to see Tyra Banks, The Harvard Business School grad and former supermodel, talk about Smize and Dreams, her ice cream-meets-entertainment company. Highlight of the day? Seeing Tyra enter the stage on a miniature motorised car. 🚗 🍦 💅 To process everything, the trio ended their day at a David Lynch-inspired bar attached to a cinema. Perfection. 🍸

  • Day 3 dispatch from SXSW Sydney! Matthew Harrop Kieron Norfield and Julieanne Gilchrist got around for more talks and hit the innovation expo. Tim Cadogan (GoFundMe CEO) presented 'What I learnt about my product when my town burnt down.' Tugging at heartstrings by talking about his LA fires experience and surviving an Australian bushfire. Effective, but transparently so. QuantumDetect's diamond chip presentation was the surprise of the day. CEO Jim Rabo and COO Rupal Isman showed how quantum sensing is commercially viable now, while quantum computing remains years away. The insight? The sensitivity that plagues quantum computing is actually perfect for sensing. Their diamond chip measures magnetic fields with quantum precision. Applications include GPS-denied navigation (critical with jamming in Ukraine), underground mineral detection, portable MRI devices, and eventually phones and wearables. Quantum sensing could become as common as GPS. And then an inspiring session with director Paul Feig (Bridesmaids, Ghostbusters, Freaks and Geeks) who reminded us what leadership really looked like: "My role is to create a safe environment." Simple. Essential. Then we hit the innovation expo. More to process there. 🐱 🥤 Day 3? Heartstrings got pulled, quantum tech got real, fun with quirky and weird tech (cats! cute juice machines!) and leadership got defined in six words.

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